Key Chrysler Jeep Dodge RAM Inc

Reviews

Average Ratings

4.7
347 lifetime reviews. Includes reviews of Key Chrysler Jeep Dodge RAM Inc from DealerRater.com
  • worst experience ever, almost sued them

    worst experience ever, they deliberately sold me the wrong truck, had to hire a lawyer and was able to have to buy it back.. they still trying to ...


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    worst experience ever, they deliberately sold me the wrong truck, had to hire a lawyer and was able to have to buy it back.. they still trying to delay my over a spare key so you get the idea how low life these people are

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Truck Purchase
    November 30, 2017

    Great no pressure, no hassle experience with fair prices and great customer service. Will purchase from again and will recommend to family and fri...


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    Great no pressure, no hassle experience with fair prices and great customer service. Will purchase from again and will recommend to family and friends. Thanks!

    Does recommend this dealer

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  • Great experience
    November 28, 2017

    Dave Tackett and the people I worked with and met at Key could not have been more helpful, professional, or accommodating. Thank you for an excep...


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    Dave Tackett and the people I worked with and met at Key could not have been more helpful, professional, or accommodating. Thank you for an exceptional experience.

    Does recommend this dealer

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  • Stress Free Dealer
    November 2, 2017

    Buying a new car.....it's either a fun for an irritating experience. Can honestly say Key is on the NON-IRRITATING side of the experience! Simple....


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    Buying a new car.....it's either a fun for an irritating experience. Can honestly say Key is on the NON-IRRITATING side of the experience! Simple. Straight forward. No pressure. Don't get bounced around all over the dealership with intimidation tactics. Just good old fashioned for real people to deal with. Yes, they are car salesman! So there is a little bit of that, but they treat you with respect, listen to what you want to do, and run with it. No mind games or twisting numbers to make your head spin. Not many dealerships left with this attitude.....at least with the people I dealt with! I'm pushing 63 and kind of turning into an opinionated grumpy old man, so that's saying something. :) Thanks to Alex (internet), Jake (sales), Rich (sales mgr), and Bob (finance)!!!

    Does recommend this dealer

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  • Poor customer service
    October 30, 2017

    After spending 60K at the dealership, my husband passed away. i was unable to drive the truck he had just bought, so i traded it in for a smaller ...


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    After spending 60K at the dealership, my husband passed away. i was unable to drive the truck he had just bought, so i traded it in for a smaller one. When i tried to get my money back for the expensive extended warranty, i hand delivered the documents required. The finance people say they never got them. Now, i'm unable to find the documents in my storage unit, I thought this was taken care of, so they get to keep my money and feel that is ok. I bought 2 vehicles at once from them and one prior to this, you would think they would be more helpful. I guess if they need the money that bad i should just let them have it. But i'll never shop there again.

    Does not recommend this dealer

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  • Another great experience buying a car
    October 21, 2017

    This is the second vehicle we bought from Keys, Dave T is the most respectful car sales person I have met and I am 62


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    This is the second vehicle we bought from Keys, Dave T is the most respectful car sales person I have met and I am 62

    Does recommend this dealer

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  • Quick, efficient
    September 30, 2017

    I wandered into the showroom while waiting for the diagnosis of my 2114 Jeep. I wander with my 92 year old mother, and need to be confident with m...


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    I wandered into the showroom while waiting for the diagnosis of my 2114 Jeep. I wander with my 92 year old mother, and need to be confident with my vehicle. I bought a 2017 Jeep and kept my payments in line with the old one. I couldn???t be happier. Your service department has always given me excellent care, and it???s worth the drive from Springfield.

    Does recommend this dealer

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  • Enjoyable, no high pressure.
    September 22, 2017

    To buy a new Jeep. It was a nice experience. Answered all my questions And let me try it out on the road. Joey was very helpful.


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    To buy a new Jeep. It was a nice experience. Answered all my questions And let me try it out on the road. Joey was very helpful.

    Does recommend this dealer

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  • Goes Above and Beyond
    September 21, 2017

    I was in the market for a new Challenger and had visited several dealerships in Dayton and Cincinnati. Ultimately Dave and the new car manager hel...


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    I was in the market for a new Challenger and had visited several dealerships in Dayton and Cincinnati. Ultimately Dave and the new car manager helped work out a deal I found fair while keeping the pressure off. I felt comfortable and once the price was worked out the financial process was a breeze. Several months later had taken the car into the service department for a couple of rattles. Dave remembered me and asked how things were going. Nine months later they gave me a call make sure the issue never returned. They didnt even try to sneak in a sales or service pitch, just wanted to make sure I loved my car. If I decide my next car will be a Chrysler product, I???m giving Dave a call.

    Does recommend this dealer

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  • always AWESOME,
    September 20, 2017

    Key Chrysler always works best for the customer, finding solutions to meet the customer wants is very important. I have purchased my last three c...


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    Key Chrysler always works best for the customer, finding solutions to meet the customer wants is very important. I have purchased my last three cars from Key since 2008 and will continue the loyalty to this dealership. From dealing for best fair price, to service, not a dealership around can compete with the Tobey family attitude and its employees. Simply put, Simply the BEST. Thank you Key Chrysler!!

    Does recommend this dealer

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