Jacksonville Chrysler Dodge Jeep

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 26, 2019

    This is a fantastic dealership to purchase a vehicle from. The staff is top notch on handling anything you throw at them. I will always purchase from... them just for the fact that they have been really good to me. On your next purchase you would be very please with this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 11, 2019

    Before driving 3 hours to look at a used car I found on-line I spoke with used car manager Monte and salesman Fred over the phone about the car I was... interested in. Both Monte and Fred were receptive to my distain of the dealership car buying experience. Fred sent me nearly 100 photos of the Challenger I was interested in along with 2 short videos. Upon arriving to the dealership I found the car to be exactly as Fred described it, which included his offerings of the good and the bad. I purchased the car and the dealership experience that I dread wasn’t that bad. Fred went above and beyond to streamline the purchase and I would buy a car from these guys again. The 3 hour trip for the “southern hospitality” was worth it. No high pressure tactics like they pull in my area up north. Even a salesman not involved in my deal was friendly. I am pleased with the car I purchased and pleased with the price I paid.

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    Shopped for a used car
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  • February 20, 2018

    Very friendly staff and helpful! Everyone that we dealt with were so nice. We were able to get an affordable vehicle with some great benefits! Thank you,... Jacksonville Chrysler Dodge!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your kind words! We strive for the best customer service here at Jacksonville Chrysler Dodge. We are here for all of your serv...ice needs after the sale, too!

  • 1.0 out of 5
    June 3, 2017

    Drove 2 hrs after speaking to Justin about car they had for sale. Upon looking at car and about to make a offer I was told the price posted online was... a mistake and car couldn't be sold at that price. Upon checking to see if the mistake was fixed online the next day, it wasn't.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Our sincerest apologies for the delay in response! I'm sorry your experience at Jacksonville Chrysler Dodge was not a pleasant one. We would like to... have the opportunity to amend this issue, if possible. The price posted online was to a previous sale price, that had since been changed but had not processed on the site. It typically takes a couple of days for the price to take effect.

  • 5.0 out of 5
    March 26, 2017

    Live in northern Indiana, a over 300 mile one way drive for me. Jacksonville Chrysler Dodge had the vehicle I wanted as I couldn't find any close to my... area. Got a good trade and price on my new Ram. Thanks to all their and especially our salesman, Justin Degroot

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Carl, Thank you for your kind words and for making the trip to come see us!! I'm glad we had the perfect Ram for you. It was a pleasure meeting you..., and working with you throughout! Enjoy the new Ram and if I can do anything else for you guys, please let me know!! Thank you, Justin DeGroot

  • 5.0 out of 5
    August 23, 2016

    Great Dealership. No pressure at all. Keep up the Great Work. I will definitely purchase from Jacksonville Chrysler Dodge Jeep Ram again. Their service... is also second to none.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Shirley! Here at Jacksonville Chrysler Dodge we try to take the pressure out of purchasing your next vehicle. The sales team is here to h...elp figure out your needs, and find the perfect vehicle for you! The service department will take care of all your needs throughout the life of your vehicle!!

  • 5.0 out of 5
    August 23, 2016

    I was looking for a good used car at the right price. My salesman, Justin DeGroot, went above and beyond to make sure my experience was stress-free and... memorable! Everyone was friendly and helpful throughout the whole experience. I definitely recommend Justin at Jacksonville Chrysler Dodge for your next vehicle purchase!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words! I'm glad your experience was an enjoyable one. We strive for excellence in the care we provide our customers!

  • 5.0 out of 5
    May 2, 2013

    I have nothing but good things to say about this dealership! The staff was friendly and they negotiated with you fairly! Ask for Mike Smith if you want... a fantastic staff member, he is the man! :D Thanks again Mike and the rest of the crew! It was nice meeting you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Dalton. It was a pleasure working with you as well, and we are glad you enjoyed your experience. Thank you from everyone at Jacksonville Chr...ysler Dodge Jeep Ram.

  • 5.0 out of 5
    March 20, 2012

    Very friendly and helpful staff--no pressure to buy-got the vehicle we wanted at the price we felt was fair. Mike did a super job of getting us what we... needed and made sure that ALL our questions were answered. We would definately by another vehicle from him and this dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you! We love hearing our customers had a good experience and I hope we can keep delivering on that standard throughout your vehicle's lifetime.