Westown Ford Lincoln

4.8
(356 reviews)
Visit Westown Ford Lincoln
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
New (217) 408-2413 (217) 408-2413
Used (217) 408-0059 (217) 408-0059
Service (217) 408-0061 (217) 408-0061

Inventory

See all 155 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2018.
We're the kind of Ford Lincoln dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.

It's a lot to wrap your head around but at Westown Ford Lincoln we do our best to make the car buying experience an easy one. We're the kind of Jacksonville IL car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Jacksonville IL Ford Lincoln dealer that strives for 100% customer satisfaction.
Our goal is to make your car buying experience the best possible.

Service center

Phone number (217) 408-0061

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–12:00pm
Sunday
Closed

Meet our employees

View all 16 employees View less employees

Reviews

4.8
(356 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Cierra and the team at Westown Ford Lincoln were great!...

Cierra and the team at Westown Ford Lincoln were great! Very fast, professional, and courtesy. Received a good trade-in value for our car. Quick and responsive to our questions. Excellent experience!

4.6

I needed a new key fob. Westown took care of it. I miss...

I needed a new key fob. Westown took care of it. I miss the popcorn. More words needed-to be or not to be, that is the question.

5.0

I was involved in an accident in st Louis and was hit...

I was involved in an accident in st Louis and was hit from behind. There were no cars available from any of the car rental places, and this dealership agreed to rent me a car so I could return to work while the insurance adjuster was getting to my car to see what damage was done. They really went out of their way to help me. It was a lifesaver for me

4.0

Everyone was very friendly. Made my first time buying a...

Everyone was very friendly. Made my first time buying a breeze. Was very patient with me and all my questions. Could not have had a better experience

4.8

Have been going to Westown since 2008, and they have been...

Have been going to Westown since 2008, and they have been reliable for that entire time. Nick and his folks are friendly and will work with you unlike many other dealerships.

4.4

Price of Works Package has risen drastically since last...

Price of Works Package has risen drastically since last serviced. Assume part is price of oil, but appreciated special pricing for loyal return customers in the past.

5.0

I called to schedule oil change and got in the same day....

I called to schedule oil change and got in the same day. Very nice when I dropped off and picked up. Always love to see my sales gal, Vickie Loughary

4.4

Drop off and pick very convenient to use. Maintenance...

Drop off and pick very convenient to use. Maintenance couldn’t be any easier. Informed of any problems, and when ready ,called to let know it’s done.

3.8

Westown ford has a very friendly and knowledgeable staff....

Westown ford has a very friendly and knowledgeable staff. Our sales lady Vicky made everything about the purchasing of our vehicles smooth and efficient. The service department seems to be very knowledgeable and accommodating.

4.8

Very friendly service. Very informative on what they did...

Very friendly service. Very informative on what they did to my vehicle. Helped me out on something that they could not do that day. Fast service.

Read all 356 reviews