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Westown Ford Lincoln

(1,506 reviews)
Visit Westown Ford Lincoln
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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New (217) 408-2413 (217) 408-2413
Used (217) 408-0059 (217) 408-0059
Service (217) 408-0061 (217) 408-0061

Inventory

See all 175 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2018.
We're the kind of Ford Lincoln dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.

It's a lot to wrap your head around but at Westown Ford Lincoln we do our best to make the car buying experience an easy one. We're the kind of Jacksonville IL car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Jacksonville IL Ford Lincoln dealer that strives for 100% customer satisfaction.
Our goal is to make your car buying experience the best possible.

Service center

Phone number (217) 408-0061

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,506 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westown Ford Lincoln from DealerRater.

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Thanks for taking care of me for over 10 years & 2

Thanks for taking care of me for over 10 years & 2 vehicles. And for a ride to & from the dealership. I appreciate being able to do thing while my car is being serviced.

Thanks for taking care of me for over 10 years & 2

Thanks for taking care of me for over 10 years & 2 vehicles. And for a ride to & from the dealership. I appreciate being able to do thing while my car is being serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Always a great experience with the Service team at

Always a great experience with the Service team at Westown Ford. They’re friendly, knowledgeable and flexible with getting repairs and service done on your vehicle.

Always a great experience with the Service team at

Always a great experience with the Service team at Westown Ford. They’re friendly, knowledgeable and flexible with getting repairs and service done on your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Efficient, Well knowledged, detailed, extremely

Efficient, Well knowledged, detailed, extremely professional, made getting a car easy!! Thank you very much!

Efficient, Well knowledged, detailed, extremely

Efficient, Well knowledged, detailed, extremely professional, made getting a car easy!! Thank you very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Took a long time, but finally solved the problems we

Took a long time, but finally solved the problems we had. Service department finally persevered.

Took a long time, but finally solved the problems we

Took a long time, but finally solved the problems we had. Service department finally persevered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They had good fast service.

They had good fast service. . And the workers were very nice . I would definitely go back in the future.

They had good fast service.

They had good fast service. . And the workers were very nice . I would definitely go back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very friendly employees!

Very friendly employees! The service department was fast and courtesy. The General Manger visited we me while I was waiting!

Very friendly employees!

Very friendly employees! The service department was fast and courtesy. The General Manger visited we me while I was waiting!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Jeremy and the entire service department did everything

Jeremy and the entire service department did everything possible to make getting my vehicle serviced a good experience.

Jeremy and the entire service department did everything

Jeremy and the entire service department did everything possible to make getting my vehicle serviced a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Salesman Cory grinky and the service department and their

Salesman Cory grinky and the service department and their team. Are absolutely amazing here. These guys do wonderful work, they do it quickly. They help accommodate their customers and they, they're very diligent with their work

Salesman Cory grinky and the service department and their

Salesman Cory grinky and the service department and their team. Are absolutely amazing here. These guys do wonderful work, they do it quickly. They help accommodate their customers and they, they're very diligent with their work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They got us in quickly, did a great job and were

They got us in quickly, did a great job and were reasonably priced for the work done. Will go there again, and would definitely recommend them.

They got us in quickly, did a great job and were

They got us in quickly, did a great job and were reasonably priced for the work done. Will go there again, and would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Vicki was very great to deal with, very knowledgeable and

Vicki was very great to deal with, very knowledgeable and helpful. Absolutely no pressure. She's an asset to Westown Ford.

Vicki was very great to deal with, very knowledgeable and

Vicki was very great to deal with, very knowledgeable and helpful. Absolutely no pressure. She's an asset to Westown Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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