Westown Ford Lincoln

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4.8
(1,217 reviews)
Visit Westown Ford Lincoln
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
New (217) 408-2413 (217) 408-2413
Used (217) 408-0059 (217) 408-0059
Service (217) 408-0061 (217) 408-0061

Inventory

See all 144 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2018.
We're the kind of Ford Lincoln dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.

It's a lot to wrap your head around but at Westown Ford Lincoln we do our best to make the car buying experience an easy one. We're the kind of Jacksonville IL car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Jacksonville IL Ford Lincoln dealer that strives for 100% customer satisfaction.
Our goal is to make your car buying experience the best possible.

Service center

Phone number (217) 408-0061

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–12:00pm
Sunday
Closed

Meet our employees

View all 15 employees View less employees

Reviews

4.8
(1,217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westown Ford Lincoln from DealerRater.

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5.0

Smooth and trouble free It was a pleasant experience

Smooth and trouble free It was a pleasant experience dealing with westown Ford there in Jacksonville Illinois. Thank you for the experience.

5.0

Smooth and trouble free It was a pleasant experience

Smooth and trouble free It was a pleasant experience dealing with westown Ford there in Jacksonville Illinois. Thank you for the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Awesome we love everyone there!

Awesome we love everyone there! Nick runs a tight ship. We love Pete and all the guys!

5.0

Awesome we love everyone there!

Awesome we love everyone there! Nick runs a tight ship. We love Pete and all the guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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4.0

Good experience got me in and out as quick as they could

Good experience got me in and out as quick as they could for just an oil change.

4.0

Good experience got me in and out as quick as they could

Good experience got me in and out as quick as they could for just an oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Everyone was very friendly and efficient As always, they

Everyone was very friendly and efficient As always, they took good care of my car. Quite over priced for the oil change though.

5.0

Everyone was very friendly and efficient As always, they

Everyone was very friendly and efficient As always, they took good care of my car. Quite over priced for the oil change though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

The best in the area Everyone very caring and explain

The best in the area Everyone very caring and explain things throughly They are through

5.0

The best in the area Everyone very caring and explain

The best in the area Everyone very caring and explain things throughly They are through

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

The team was helpful to my needs while servicing my car.

The team was helpful to my needs while servicing my car. I live in another city 30 miles away. I needed to drop off my car a visit a family in a care facility in Jacksonville. Vickie made sure I had a car to take on that visit. I didn’t have to wait and go afterwards. Than meant a lot. The work on the car was done quickly and with excellence. All said they made me want to do business with this dealership even though the location is a bit out of my way.

5.0

The team was helpful to my needs while servicing my car.

The team was helpful to my needs while servicing my car. I live in another city 30 miles away. I needed to drop off my car a visit a family in a care facility in Jacksonville. Vickie made sure I had a car to take on that visit. I didn’t have to wait and go afterwards. Than meant a lot. The work on the car was done quickly and with excellence. All said they made me want to do business with this dealership even though the location is a bit out of my way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Corey was professional and friendly and made sure I knew

Corey was professional and friendly and made sure I knew everything I needed to about the car and paying for it.

5.0

Corey was professional and friendly and made sure I knew

Corey was professional and friendly and made sure I knew everything I needed to about the car and paying for it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

They went above and beyond to help us out Jim and Brad

They went above and beyond to help us out Jim and Brad went above and beyond to help us out with our 2019 Ford Escape engine and computer replacement.

5.0

They went above and beyond to help us out Jim and Brad

They went above and beyond to help us out Jim and Brad went above and beyond to help us out with our 2019 Ford Escape engine and computer replacement.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

It was great.

It was great. Everyone was kind, helpful efficient pleasant. Very good experience. Thank you very much

5.0

It was great.

It was great. Everyone was kind, helpful efficient pleasant. Very good experience. Thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

The dealership was clean with friendly and knowledgeable

The dealership was clean with friendly and knowledgeable staff. Service department is very will trained to look for anything that could be a problem

5.0

The dealership was clean with friendly and knowledgeable

The dealership was clean with friendly and knowledgeable staff. Service department is very will trained to look for anything that could be a problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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