Westown Ford Lincoln

4.8
(424 reviews)
Visit Westown Ford Lincoln
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Service Sales
Monday 7:00am–5:00pm 8:00am–7:00pm
Tuesday 7:00am–5:00pm 8:00am–7:00pm
Wednesday 7:00am–5:00pm 8:00am–7:00pm
Thursday 7:00am–5:00pm 8:00am–7:00pm
Friday 7:00am–5:00pm 8:00am–7:00pm
Saturday 7:00am–12:00pm 8:00am–5:00pm
Sunday Closed Closed
New (217) 408-2413 (217) 408-2413
Used (217) 408-0059 (217) 408-0059
Service (217) 408-0061 (217) 408-0061

Reviews

4.8
(424 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Westown Ford Lincoln from DealerRater.

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3.4

Service was excellent as always but the price of the oil...

Service was excellent as always but the price of the oil change has triple. The costs may be out of your control but not out of mine. I will start changing my own oil and doing my own maintenance from here on out. You have a great team there but unfortunately you have priced yourselves out of my budget. Good luck and thanks for the past service.

4.5

Have always enjoyed the dealership - friendly people and...

Have always enjoyed the dealership - friendly people and plenty of inventory.- only disappointment was that the SUV we wanted wasn't there - and was gone over the weekend!! Plus it had almost 1,000 more miles than were listed on the internet. Mikki is great - always working to please!

2.4

We took our truck in for timing issues. And not only did...

We took our truck in for timing issues. And not only did we have to wait a week to get an appointment. We didn't get our truck back for 2 weeks. And when we did. They busted the radiator. Which is costing us more money to replace. And messy up the air conditioner. Which they fixed that. But not the radiator. Which was not broke or leaked when we took it in. After a 3300.00 bill I believe this was not right.

5.0

Our Sales Consultant Mikki Galloway was Professional and...

Our Sales Consultant Mikki Galloway was Professional and Customer Focused, and we will definitely purchase another vehicle in the future from her and Westown Ford-Lincoln..

5.0

Indont go through yours services but you ficed my car...

Indont go through yours services but you ficed my car sent by Chevrolet withun a week when tbey couldn't diagnose the problem over months.

5.0

They alway get me taken care of when they say they will...

They alway get me taken care of when they say they will and I have all the confidence in the world in their work. Good people

5.0

I had a wonderful experience with West town Ford. I told...

I had a wonderful experience with West town Ford. I told my salesman what I wanted and what my budget was and he delivered perfectly.

5.0

Mikki and the team are absolute amazing to work with....

Mikki and the team are absolute amazing to work with. I’ve purchased my last 6 vehicles from them. They go that extra mile that nobody else does these days. Small town feel but a lot of places to pull vehicles from.

4.8

Wes Cook was excellent to trade with snd I ask for him...

Wes Cook was excellent to trade with snd I ask for him due to people response in Jacksonville. The service department has been good taking care of me thanks to Jeremy K. You are lucky to have these people working for you and I hope like my employer they are praised and rewarded for such great service.

4.8

We have had multiple car services done at Westtown,...

We have had multiple car services done at Westtown, meaning oil changes and lubrication. They also are rotating the tires. We have never had a complaint and appreciate the availability of the service managers. No problems.