New 866-413-3453 Dealer Website
Used 866-576-6915 Email Dealer
Service 877-822-2291

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Reviews

Average Ratings

4.9
112 lifetime reviews.
  • Good service

    I thought the visit and purchase went well and they were willing to negotiate.

    Dealer Response

    Thanks, Leo! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!


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    I thought the visit and purchase went well and they were willing to negotiate.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks, Leo! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!


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  • Great Service DE12312011

    This is our 4th purchase from the dealership and as always great service, no pressure and very knowledgeable and helpful.


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    This is our 4th purchase from the dealership and as always great service, no pressure and very knowledgeable and helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Service

    Another good experience buying a new vehicle at Bob Boyd Ford in Lancaster, Ohio. This was my third or forth purchase from this dealership. Dave S...


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    Another good experience buying a new vehicle at Bob Boyd Ford in Lancaster, Ohio. This was my third or forth purchase from this dealership. Dave Smith, the salesperson I dealt with, had great product knowledge about the Ford product line. Dave got me in and out in no time and had my new Ford Explorer ready to pick up as scheduled. The dealership is run very professionally and the people both in sales and the service departments are a pleasure to deal with.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Job!

    I had a great experience with Doug and Gary at Bob Boyd. They were patient, friendly and never once complained that I made them stay past the clos...

    Dealer Response

    Jesse, Thank you very much for your business and your review. Enjoy that new car and let us know if we can be of any further service. Bobby Dawe...


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    I had a great experience with Doug and Gary at Bob Boyd. They were patient, friendly and never once complained that I made them stay past the closing time. I am enjoying my new 200S and will continue to recommend Bob Boyd to anyone looking to purchase a new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jesse, Thank you very much for your business and your review. Enjoy that new car and let us know if we can be of any further service. Bobby Dawes Owner Bob-Boyd Auto Family


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  • Great place to buy a car

    Buying our new Ford Escape was a pleasant experience. Dave Smith was a knowledgeable, helpful salesman. The entire staff made us feel welcome, and...

    Dealer Response

    Thank you very much for your business and your review. Let us know if we can be of any further service. Thanks again Bobby Dawes owner Bob-Boyd...


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    Buying our new Ford Escape was a pleasant experience. Dave Smith was a knowledgeable, helpful salesman. The entire staff made us feel welcome, and we never felt pressured in any way. There was a nice selection of vehicles to choose from, and we will definitely be looking to Bob-Boyd for future purchases. We would recommend this dealership to anyone looking to buy a vehicle. The car is great, too! Promo code DE12312011

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for your business and your review. Let us know if we can be of any further service. Thanks again Bobby Dawes owner Bob-Boyd Auto Family


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  • Great Service, Great Jeep

    We recently bought a Jeep Wrangler from Mike King at Bob Boyd in Lancaster and we received great service. Highly recommend!

    Dealer Response

    Leslie, Thank you for your business. You are going to love your Wrangler and thank you for taking the time to write a review.


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    We recently bought a Jeep Wrangler from Mike King at Bob Boyd in Lancaster and we received great service. Highly recommend!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Leslie, Thank you for your business. You are going to love your Wrangler and thank you for taking the time to write a review.


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  • Great service

    This is a great dealer ship! They are all great expecially Dave smith he did what ever he could to make my car buying experience awesome and worry...

    Dealer Response

    Austin, Thank you for your business and thank you for taking the time to write a review.


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    This is a great dealer ship! They are all great expecially Dave smith he did what ever he could to make my car buying experience awesome and worry free! He also made sure I understood everything about my car is purchased before I left would definitely recommend these guys to anyone weather you are looking for a new or used car they will help you out and find the best fit for you! promotion code DE12312011

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Austin, Thank you for your business and thank you for taking the time to write a review.


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  • Great Service

    This was my first time dealing with a dealership and I was terrified. Dave Smith made me feel at ease and everyone was very nice. A much less terr...

    Dealer Response

    Erin, Thanks for your business and thank you for taking the time to write a review.


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    This was my first time dealing with a dealership and I was terrified. Dave Smith made me feel at ease and everyone was very nice. A much less terrifying experience because of Bob Boyd staff especially Dave Smith

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Erin, Thanks for your business and thank you for taking the time to write a review.


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  • DE12312011

    Sales person didn't pressure, took his time while I made my decision which took several days considering I was buying this vehicle from out of sta...

    Dealer Response

    Robin, thank you for taking the time to write your review. We value and appreciate your business. Bobby Dawes General Manager Bob-Boyd Auto Fa...


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    Sales person didn't pressure, took his time while I made my decision which took several days considering I was buying this vehicle from out of state and it was the Holidays. Worked with me while secured my own financing even though they offered financing. Had an issue with the heated seats and because I am out of state it's not feasible for me to bring the vehicle back for the repair, they have offered me an adequate solution to the repair.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Robin, thank you for taking the time to write your review. We value and appreciate your business. Bobby Dawes General Manager Bob-Boyd Auto Family


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  • Great Experience

    The Bob-Boyd family dealership made my recent used vehicle purchase one of the most pleasant experiences I have ever had dealing with a dealership...


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    The Bob-Boyd family dealership made my recent used vehicle purchase one of the most pleasant experiences I have ever had dealing with a dealership , from my salesperson Martha Adkins to the finance manager , I was truly impressed with how smoothly everything went, this is one customer that will be back time and time again . Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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