Buchanan Automotive Inc.

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Reviews

Average Ratings

4.8
101 lifetime reviews. Includes reviews of Buchanan Automotive Inc. from DealerRater.com
  • Out with the blue and in with the new!
    May 23, 2017

    Everyone was exceptionally nice! I had a bad experience at another dealership previous to walking into Buchanan Automotive. I wasn't in the best o...


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    Everyone was exceptionally nice! I had a bad experience at another dealership previous to walking into Buchanan Automotive. I wasn't in the best of mood but John and Jeff really put me at ease. No one there was arrogant or pushy. They went above and beyond any dealership I have dealt with. I knew what I was looking for and what I wanted and they did everything they had to to get me into the vehicle that I wanted for the price I wanted. They really turned my bad day into one of the most memorable experiences. I would definitely go back to them for future purchases.

    Does recommend this dealer

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  • Great Experience
    April 28, 2017

    Thank you Mike Slick for making it such an easy, smooth process in buying the new 2017 Chevy. You made my wife and myself feel very welcome and to...

    Buchanan Automotive Inc

    Thank you for taking the time to share your experience with us. We are grateful you had such a wonderful experience! We hope to see you again.


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    Thank you Mike Slick for making it such an easy, smooth process in buying the new 2017 Chevy. You made my wife and myself feel very welcome and took care of us in a very professional manner. Thanks, Mike

    Does recommend this dealer
    Buchanan Automotive Inc

    Thank you for taking the time to share your experience with us. We are grateful you had such a wonderful experience! We hope to see you again.


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  • Great Experience!
    April 27, 2017

    Thank you Mike Slick for making it such an easy, smooth process to turn in my lease and lease a brand new Buick Encore! Great affordable price and...


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    Thank you Mike Slick for making it such an easy, smooth process to turn in my lease and lease a brand new Buick Encore! Great affordable price and great service!

    Does recommend this dealer

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  • Good facility

    Dealership is most accommodating, professional and the job/workmanship is good. Most accommodating on scheduling an appointment for service even o...


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    Dealership is most accommodating, professional and the job/workmanship is good. Most accommodating on scheduling an appointment for service even on a short notice.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • They made me feel like royalty
    April 9, 2017

    They made sure everything I wanted and needed was taken care of. Very helpful in every way. I actually bought two vehicles and got an awesome deal...

    Buchanan Automotive Inc

    Thank you so much for taking the time to share your personal experience with us! We are so glad we were able to meet your needs and help you the b...


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    They made sure everything I wanted and needed was taken care of. Very helpful in every way. I actually bought two vehicles and got an awesome deal on both. everyone was very polite and friendly. The whole deal was fun.

    Does recommend this dealer
    Buchanan Automotive Inc

    Thank you so much for taking the time to share your personal experience with us! We are so glad we were able to meet your needs and help you the best that we could. It is important to us that we are able to take care of our customers. We hope that you enjoy both of your vehicles and that you continue to look to us in the future. Thank you again! Your feedback means a lot to us.


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  • Knowledgeable staff

    Service was fast and complete. The service team always explains possible solutions to the problem and corrective actions that will be taken.


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    Service was fast and complete. The service team always explains possible solutions to the problem and corrective actions that will be taken.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    It was a great experience, from Pete Hagarman to Aaron your service advisor and Dane Swope your technician they all went the extra mile to make su...


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    It was a great experience, from Pete Hagarman to Aaron your service advisor and Dane Swope your technician they all went the extra mile to make sure everything was right. I will be bringing my truck back in the future.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Above and Beyond Experience
    March 20, 2017

    Recently I was in an accident that resulted in a total loss and we have been anxious to get into another vehicle. We weren't planning on purchasin...

    Buchanan Automotive Inc

    I just wanted to thank you for taking the time to share your experience. It is truly a blessing to have helped another person in such a time of ne...


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    Recently I was in an accident that resulted in a total loss and we have been anxious to get into another vehicle. We weren't planning on purchasing a vehicle from this lot, but rather from their "lower lot" due to my poor credit. Not only did our salesperson, John Lowe, get us into a vehicle that meets out needs, it also fit us financially. I was so happy - I think I could've cried. On top of that, we had our two small children with us. Since this was spur of the moment we weren't prepared and John gave our 2-year-old part of his lunch, played cartoons on his computer, and let our son play with some action figure toys under his desk. Really could not have asked for a better experience. I also need to give a shout out to financing for working with us to get an even better finance plan than we had with our Jeep.

    Does recommend this dealer
    Buchanan Automotive Inc

    I just wanted to thank you for taking the time to share your experience. It is truly a blessing to have helped another person in such a time of need, and hear the impact it has had on you and your life. We are grateful to have received your feedback, and we hope that you come see us again! Our customers are important to us, and I am so glad that you were able to have such a wonderful experience.


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  • Above and Beyond
    February 21, 2017

    Whitney worked great with us to get us what we wanted at the right price. Highly recommend seeing Whitney for your next purchase. We will be back ...

    Buchanan Automotive Inc

    Thank you for your feedback


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    Whitney worked great with us to get us what we wanted at the right price. Highly recommend seeing Whitney for your next purchase. We will be back for our next vehicle.

    Does recommend this dealer
    Buchanan Automotive Inc

    Thank you for your feedback


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  • Best Car Buying Experience
    February 19, 2017

    Our salesperson Alexa Gallagher was wonderful to work with. She explained everything and answered all our questions. She showed us several option...

    Buchanan Automotive Inc

    Thank you Eric, we appreciate your business and review. Please know that as a member of our Friends & Family program, we get to send you a check ...


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    Our salesperson Alexa Gallagher was wonderful to work with. She explained everything and answered all our questions. She showed us several options and worked hard to find one that would work best for our budget and needs. There was no need for back and forth haggling over price. This was a great experience and one of the easiest vehicle purchases we have had. The staff was friendly and did not try to pressure us into anything.

    Does recommend this dealer
    Buchanan Automotive Inc

    Thank you Eric, we appreciate your business and review. Please know that as a member of our Friends & Family program, we get to send you a check for $100 from our advertising budget whenever your refer someone to us that buys or leases any new or used vehicle. They too will benefit from the Total Ownership Protection Plan exclusive at all Buchanan Stores valued at $3464! Congrats on a great choice and allowing the "Commission Free Zone" to help you buy the right thing and not pay too much. Alexa is also very grateful for your kind words.


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