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Reviews

4.9
84 lifetime reviews.
  • Outstanding - Worth the drive

    I don't believe that I have ever given a car dealership high marks. I have always hated the whole process. Let me explain why they get high marks,...

    Dealer Response

    Joe - thank you for allowing us the opportunity to earn your business! We hope every time you need anything vehicle related, you give us a call...


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    I don't believe that I have ever given a car dealership high marks. I have always hated the whole process. Let me explain why they get high marks, first my sales person Luke Gabbard was not high pressure salesperson. After dealing with Decatur and disappointment I had within hours bought a truck from Luke. All I ask is sell the truck at the fair price according to the credit union and I wanted my mechanic to look the truck over. My mechanic found the lower ball joint needing replacing and they adjusted the truck price. They even took the truck over to Decatur for the inspection. Icing on the cake is that when I picked the truck up it had a full tank (without asking). I joked with Luke I hardly knew him as the whole process was so easy. My experience was pretty doggone good and when I go to buy a car in spring, I will start there. Worth the trip over to Tuscola

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Joe - thank you for allowing us the opportunity to earn your business! We hope every time you need anything vehicle related, you give us a call and allow us a chance to serve your needs.


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  • great example of how car business should be

    Went and looked at a used truck it was just as advertised and dealing with the staff was a pleasure all smiles and pleasant to be around thank you


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    Went and looked at a used truck it was just as advertised and dealing with the staff was a pleasure all smiles and pleasant to be around thank you

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Review at Ford of Tuscola Tuscola, il

    SALES PERSON ERICA PHIPPS WAS MY SALESPERSON. DID A FANTASTIC JOB. VERY KNOWLEDGEABLE AND AND COURTEOUS

    Dealer Response

    Thank you for stopping by and seeing us, Dave! We strive to have all our customer experiences to be as great as yours!


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    SALES PERSON ERICA PHIPPS WAS MY SALESPERSON. DID A FANTASTIC JOB. VERY KNOWLEDGEABLE AND AND COURTEOUS

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for stopping by and seeing us, Dave! We strive to have all our customer experiences to be as great as yours!


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