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Reviews

Average Ratings

4.0
32 lifetime reviews.
  • Best purchase experience ever

    What can I say. Best purchase experience in all the cars I have ever purchased. Leonard was friendly, no pressure and the total purchase and trad...


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    What can I say. Best purchase experience in all the cars I have ever purchased. Leonard was friendly, no pressure and the total purchase and trade-in process was fast and simple. Very happy we went here for our auto purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Used car buyer

    Needed a car rather quickly. Wagner was very responsive and quick with getting back to me and making a deal happen. Will recommend them highly.


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    Needed a car rather quickly. Wagner was very responsive and quick with getting back to me and making a deal happen. Will recommend them highly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Satisfied Customer

    Really helped me throughout the car buying experience and I'm glad to say I will be picking up my car and I'm glad for it


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    Really helped me throughout the car buying experience and I'm glad to say I will be picking up my car and I'm glad for it

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service

    We purchased a certified pre-owned car from Leonard at the dealership. The car was so new to the lot they had not had a chance to complete the cer...


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    We purchased a certified pre-owned car from Leonard at the dealership. The car was so new to the lot they had not had a chance to complete the certification check. We signed all the paperwork on a thursday night knowing they would still have to complete the certification the next week. The following Monday we had a family emergency that required the car to be delivered ASAP so we could travel as out other car broke down over the weekend as well. The dealership pushed and completed the certification check as quick as possible and delivered the car so we could take care of getting family from the airport since they were flying into a different airport than they left from originally. The service manager Wayne, who I never met pushed for everything to get done and we could not be more appreciative. The car we purchased has been a great car and we could not be happier. Thank you to everyone at the dealership that worked so fast to make the car available to us.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful car buying experience

    Went in to look at used cars , my daughter needed a car due to recent accident. She has limited funds , so was looking for dependable car at a low...


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    Went in to look at used cars , my daughter needed a car due to recent accident. She has limited funds , so was looking for dependable car at a low price. I was treated great and found perfect car , everything was easy , will definitely be a repeat customer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Checking about a Subaru Baja per phone call

    Hello, I had contacted the dealership to inquire about a Subaru Baja and was treated very nicely by the salesperson. ( I apologize for not remembe...


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    Hello, I had contacted the dealership to inquire about a Subaru Baja and was treated very nicely by the salesperson. ( I apologize for not remembering his name, it has been a few weeks and I should have wrote it down!). Anyway, he was very pleasant and took time to answer my questions thoroughly. I was looking for a Baja with a few less miles so ended up not coming over to Ohio to check it out. If it had less miles I would certainly have buzzed over! It was a good experience!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • different? how???

    nice new building. but that is the only positive part of my experience. they claim to be somehow a different kind of car dealer. but from a recent...

    Dealer Response

    I am saddened by your comments. As you can see from our other reviews, your experience is not typical. Please contact me directly at 937-878-217...


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    nice new building. but that is the only positive part of my experience. they claim to be somehow a different kind of car dealer. but from a recent visit, they are not. the sales people could have just as easily been selling refrigerators. (in fact of them mentioned that his last job was at hh gregg) i did business with wagners many years ago before they sold subaru. back then they were a special kind of place. sadly, that has all changed, they have joined the ranks of many car dealerships...if you know what i mean...... this was my first time at Wagners in several years. maybe i expected too much. but then what do i know, i'm only a customer.... (or could have been)

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    I am saddened by your comments. As you can see from our other reviews, your experience is not typical. Please contact me directly at 937-878-2171 if you would like to discuss what took place and how I can prevent it from happening again. Thank you, Mike Reed General Sales Manager


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  • Disappointed with Wagner Subaru.

    We recently were traveling through Ohio when our Subaru broke a alternator belt and quit running. We called for a wrecker since we were stranded o...


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    We recently were traveling through Ohio when our Subaru broke a alternator belt and quit running. We called for a wrecker since we were stranded on Interstate 70, and telephoned Wagner Subaru to say we were stranded and since they were quite close we were having our car towed there. They said they decided to close their business 3 hours early that day so we were out of luck and on our own. This dealership appears to be a very poor representative for Subaru dealerships and totally offered no help even to try and find a different Subaru dealership, which luckily there is another one in the area that does care about it's customers. We will definitely never try to visit this one again as it showed what it thought of it's customers or possibly has a uncaring employees.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • I love Wagner Subaru

    First the car. I purchased a Subaru 2015 2.0i Limited. I love this car! It's handsome, loaded with features I wanted, handles well -especially on ...


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    First the car. I purchased a Subaru 2015 2.0i Limited. I love this car! It's handsome, loaded with features I wanted, handles well -especially on snow and ice. Now, about the dealership. Best experience I've had buying a car. I dealt with Greg Sagasser and Mike Reed. I took my time making choices and experienced absolutely no pressure! When I had questions they were quite helpful. When I decided to make a purchase Greg assisted me in getting a car the same day, based on my preferences for options and color. This involved making arrangements to have the car delivered from a dealership 70 miles away. Working through financing,title, and registration was a snap. Got a thorough introduction and orientation from Greg about features of the vehicle. Since my purchase I had some questions about installing some accessibility devices and got prompt answers and a referral from the service department. This is my first Subaru. Based on my experience with this dealership, I'd recommend the brand and the dealership. Altogether a very satisfying experience. Thanks, Wagner Subaru.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best car buying experience

    My husband and I had been looking into buying a new car for sometime. We had narrowed our choices to a Rav 4, CRV and the Forester. One Saturday w...

    Dealer Response

    Thanks so much for being part of our Wagner Subaru family!


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    My husband and I had been looking into buying a new car for sometime. We had narrowed our choices to a Rav 4, CRV and the Forester. One Saturday we stopped by Wagner and test drove the forester. I was surprised when the salesperson let us take the car for a test drive without coming with us. After the test drive we sat down with Greg and discussed cost. He was very open and honest. We went home to think about the purchase. I checked Truecar and found Wagner's price to be below the Truecar recommended price. My husband and I were amazed at the lack of pressure to buy the car. My husband and I met with Greg the next day to buy the forester. There was no last minute changes in price. There were additional price add-ons. Everything was so easy and straightforward. Neither my husband or I have ever had such a stress free, no pressure car buying experience. I'd recommend Wagner to anyone looking for the easiest car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for being part of our Wagner Subaru family!


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