Reviews

Average Ratings

4.9
25 lifetime reviews.
  • Exceptional

    Very pleased with the sales staff - particularly Chris Fox, with whom I worked. He was pleasant, respectful and very easy to work with. Everythi...

    Dealer Response

    Thank you so much for those kind words. We are so happy to hear about your experience with Chris Fox and the other staff members here. Enjoy your ...


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    Very pleased with the sales staff - particularly Chris Fox, with whom I worked. He was pleasant, respectful and very easy to work with. Everything was explained, and I was treated well. The other staff I encountered during my visit were also very friendly and respectful. No pressure, no hassles. I have visited other car lots in the past that I would never consider going back. Gene Latta was much different. I would definitely recommend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for those kind words. We are so happy to hear about your experience with Chris Fox and the other staff members here. Enjoy your new vehicle!


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  • Just bought my first F250 Lariat from Travis W

    Just bought my first F250 from Travis Williams at Gene Latta Ford in Hanover. I've had 5 others from different dealers but Travis helped me the m...


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    Just bought my first F250 from Travis Williams at Gene Latta Ford in Hanover. I've had 5 others from different dealers but Travis helped me the most with information about the truck and financing that made it easy and enjoyable. I'd go back to him when I need another vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding

    Excellent experience getting my new Ford at Gene Latta. They had the vehicle I was looking for and arranged financing to meet my needs the same da...


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    Excellent experience getting my new Ford at Gene Latta. They had the vehicle I was looking for and arranged financing to meet my needs the same day. Chris Fox made this an completely satisfactory car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Gene H

    Ty Mummert was great to work with One of the best and effortless buying experiences I have had with a car dealer


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    Ty Mummert was great to work with One of the best and effortless buying experiences I have had with a car dealer

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great

    This was my first experience with buying a new vehicle and Gene Latta made it as easy as possible! Everyone was helpful and they were able to fin...


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    This was my first experience with buying a new vehicle and Gene Latta made it as easy as possible! Everyone was helpful and they were able to find me the truck I was looking for.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buyer

    If I don't like something about a purchase I don't return. This is the third vehicle I've gotten at Gene Latta. Obviously they are doing it ri...


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    If I don't like something about a purchase I don't return. This is the third vehicle I've gotten at Gene Latta. Obviously they are doing it right. Lee Kessler was the salesman for this purchase & we were very pleased with his professionalism & the feeling he presented that he was there to make you happy with what ever your decision you make. No pressure & very informative. Sale went very smoothly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very, Very satisfied customer !!!!

    I had a great experience with my salesman Lee Kessler, this will be the second car that I have bought from him. I had asked Lee to find me a 2015 ...


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    I had a great experience with my salesman Lee Kessler, this will be the second car that I have bought from him. I had asked Lee to find me a 2015 Mustang with a certain color and certain options. It took a little while but he not only found me the car but, exceeded the options that I was looking for. I had told Lee that this was a special car as it was in memory of my mom who had bought the original 1965 Mustang . If you're looking for a dealership that will give you a good competitive price but ,more importantly will make you feel but they are really concerned about you as a customer I would go no further than Jene Latta !!! Ed Gorton

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Phenomenal

    I was in need of a new vehicle and I have always wanted the Ford Edge ever since my husband and I had test driven one several years ago. My husban...


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    I was in need of a new vehicle and I have always wanted the Ford Edge ever since my husband and I had test driven one several years ago. My husband had recently purchased a new Ford F-150 from a different Ford dealership that was closer to our house. As we were going through the Ford Certified Warranty and seeing the actual quality of the vehicles on the lot, I found myself wanting a Ford vehicle for the FIRST time in my adult life as I have always been a Nissan owner. We are relatively new to the PA area and the dealership my husband had purchased from was good, but they did not have the model and year I was looking for. I went to a non-Ford dealership just for the sake of convenience and wanting to test drive the newer model. My experience there was very sub-par. I was scheduled to meet with a certain salesperson, but he did not have "time" for us and dumped us on a coworker who had no idea what I was there for nor anything about the vehicle I was about to test drive. Upon initial inspection of the vehicle, not only was the vehicle damaged, but the price was very high with no certification or included warranty. I was feeling a little disheartened so I then searched on Google and found Gene Latta Ford with the 4.8/5 rating. I was skeptical at first as I know sometimes reviews can be fraudulent, but I took the leap and I went onto their website to see if they even had what I was looking for. I was in absolute luck. There was a fresh arrival so I immediately filled out a credit application and email about an inquiry for the vehicle I wanted. Mr. Ken Brittain responded to me promptly the next morning via text which showed me that he even read how I preferred to be contacted (that has never happened to me before - everyone ALWAYS just calls). My experience with him from the first text until I drove off the lot was by far THE BEST experience I have ever encountered at a car dealership. I was absolutely impressed. He took the time to explain every detail of the warranty to me, he actually poured my coffee which was extremely polite, he showed me where their service area was and explained the first oil change was complimentary and even offered to book my appointment if I let him know ahead of time, he showed me how to navigate the sync 3 in my vehicle and even synced my phone. I could tell that he takes great pride in his job and work ethic and it was nothing short of admirable. My husband and I agreed that we will never go to a different dealership and hope that Ken Brittain is there as long as we are in the market for purchasing and trading in vehicles. PHENOMENAL. We are definitely referring ALL of our friends who are in the area to Ken Brittain at Gene Latta Ford.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent buying experience

    Was a pleasure doing business at this dealership. They respected my time and I never felt pressured or that they were hiding anything. I receive...


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    Was a pleasure doing business at this dealership. They respected my time and I never felt pressured or that they were hiding anything. I received a fair deal on my trade and they worked hard to get me better financing than I received from my banks pre-approval.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Outstanding service after the sale !

    To me buying a car it is important to get a good deal but I am more concerned with the fact that after I buy the car will I get the service that I...

    Dealer Response

    Hi Ed, thank you so much for your kind words! We are so happy to hear that you had a great experience! Enjoy your new vehicle!


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    To me buying a car it is important to get a good deal but I am more concerned with the fact that after I buy the car will I get the service that I need. I just want you all to know that I had a small problem with my car and when I contacted Troy Groft my problem was addressed and rectified beyond my expectations. This is why people like Troy and this dealership are what people need to know before they buy a car. I have recommended not only my son-in-law but my neighbor to Jene Latta because of the way I was taken care of and in fact both of them bought vehicles from Gene Latta . Again I must shout out the praise to Troy and because of his willingness and actions to take care of my problems you have found and you will keep a very very loyal customer.… Thanks again Ed Goton!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Ed, thank you so much for your kind words! We are so happy to hear that you had a great experience! Enjoy your new vehicle!


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