Seen a Certified Truck I liked and requested more information and was contacted in less than 10 minutes. Seen the truck the next day Phil Ryan was ver...y helpful and drove the truck off the lot within a couple of hours. Phil even drive an hour to my house to deliver side steps that I orders that were not in at that time, he went above and beyond to make sure I got what I wanted. Well done guys I will recommend you to anyone I know that's looking for a car or truck. Keep up the good work.
I knew what I wanted when I came into the shop. I had called ahead and made an appointment with Phil Ryan to test drive a car. When I showed up the ca...r was warmed up and ready to go. He made a point of informing me about the car and it’s qualities without being a schmoose. Took the car on a short test drive and knew it was for me. The entire purchasing process went very quickly, and everyone was super hospitable.
When We talk with Tony everything going well but when We want to bargain, he call his manager and the manager treated us very bad ! Never buy a car fr...om here !!!!
I received a letter from Jason Albertino salesman for Beau Townsend offering his assistant. Jason Albertini assisted me with the purchase of my Nissan... Altima. It's like he really did know what I wanted and needed. I give Jason Albertini excellence for making it possible with the car I like.
Tyler Mangen was very friendly and was truly nterested in what we were looking for and what we wanted. He asked questions and got answers when needed.... When we had a problem with getting the Bluetooth phone working with the car, he spent a significant amount of time to help. The problem was with the cell phone service and we eventually got it working. He worked hard to get us the deal we needed also. If you need a car talk to Tyler at Beau Townsend Nissan. I love the car and will go there again in the future.
They respected my time by keeping the appointment we made. Everyone was very courteous. I really appreciate the quality of service.
Thank you for taking the time out of your day to share your wonderful experience with us, Ida. We are delighted to hear you were treated with prompt, ...courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it's time for your next car. Sincerely, Jim Morris - General Manager - Jmorris@Btnissan.com - (937) 898-6200
Drake Healey, our sales person was so friendly. My husband and I really liked him. Everyone we dealt with seemed like we were the only customer ther...e, right on service !!
Thank you for your review, Susan. We're glad to have Drake on our team and that we could provide you with a positive experience. If you ever need anyt...hing in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Morris - General Manager - Jmorris@Btnissan.com - (937) 898-6200
Fast, friendly, and quality service. Although the service department was clearly busy everyone took the time to say hello and had a smile!
Larisa, we are pleased to hear that you had an excellent experience with our service team. We would like to sincerely thank you for your business and ...encourage you to stop by or give us a call with any questions that may arise. Sincerely, Jim Morris - General Manager - Jmorris@Btnissan.com - (937) 898-6200
Great experience from top to bottom. Salesman Greg Gibson was great very friendly and helpful. Not pushy, he went the extra mile to get the deal done.... Great at customer relations.
Thanks so much for the nice review, Jason! We really appreciate this feedback and I'll be certain to share your compliments to Greg and to the rest of... the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Sincerely, Jim Morris - General Manager - Jmorris@Btnissan.com - (937) 898-6200
We have purchased two cars from Beau Townsend Nissan. We ALWAYS have excellent customer service. I directly dealt with the Service Dept recently for ...an oil change, tire rotation and recall alert. I was told it would be a 45 min wait. Two hours later, I was finally leaving. The gentleman that I dealt with in the Service Dept apologized and made sure that I was compensated for having to wait a lot longer than I was told. THAT is what sets your dealership apart from the others. The customer service is exceptional. The employees go out of their way to make your experience there as satisfactory as possible. It does NOT go unnoticed. And it is much appreciated. Thank you!
We appreciate your input, Robyn. Glad to hear that you are consistently impressed with the service we offer here at Beau Townsend Nissan. If there is ...anything more we can do for you please come back and see us any time! Take care! Sincerely, Jim Morris - General Manager - Jmorris@Btnissan.com - (937) 898-6200