Butler Kia

(4.8) 123 reviews

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4.8
123 lifetime reviews.
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  • Butler Got Me Out of a Car I Hated

    Butler worked with me to get the financing that was right for me. My sales rep. Kevin Echegaray was very knowledgeable and made the process easy. The... 20year/200,000 warranty was icing on the cake. I'm sure I'm going to love my Kia for a long time.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your feedback, Nancy. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share yo...ur feedback with Kevin. Please let us know if we can ever help you in the future. Be well, The Butler Kia Team


  • New Kia Niro

    This the 2nd car that I lease from Kia Butler. The service is great, the staff are friendly and know their brand. There is no pressure to buy or lease.... I do a lot of research ahead of time before committing to a vehicle and I have been impressed by the quality of the Kia brand and the overall experience at Butler. If you are in the market for Kia, don't hesitate to visit them. Special kudos to Jim Greenberg, he is great to work with and knows the brand very well. I can't say enough good things about my experience with him and Butler Kia.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this great review. We are pleased to hear Jim and the rest of our team were able to provide a pressure-free and... overall positive leasing experience. Congratulations on your new Niro! Hope you have a safe and enjoyable ride ahead! Regards, The Butler Kia Team


  • SORENTO

    KEVIN AND JIM WORKED WELL WITH US TO FIND WHAT WE WANTED AND WORK IT OUT SO WE WERE ABLE TO PURCHASE. VERY FRIENDLY PROCESS.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this 5-star review. Congratulations on your new Sorento! We are glad to hear that Kevin and Jim were able to he...lp you find the car that you wanted. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Best Regards, The Butler Kia Team


  • Secretary

    Dion worked with us to get the exact car we wanted. He went above and beyond to make sure our experience was comfortable and efficient. He was patie...nt as we drove several types of Kia vehicles and helped us decide which was the best for us.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Barb! Thank you for taking a moment to write us this feedback, and also for the 5-star review! I will be sure to let Dion know about your positive ...experience with him, as he is always happy to know how he can go above and beyond for the clients that he works with. Enjoy driving your new car, and have a great day! Sincerely, The Butler Kia Team


  • horrible sales

    I was trying to work a deal with Larry Conley he is by far the worse salesman I've spoke to won't email me back sent trade Info in ready to make a dea...l an he won't get back with me would not recommend him

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

  • Excellent service and sales department staff!

    The new car sales agent, Jim Greenburg, provided excellent and courteous service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, Michael and LaConti! We appreciate the opportunity you presented to earn your business! Jim is new to us but is quickly proving to be a valuable ...member of our team. Thank you for the kind words. Best regards, The Butler Kia Team


  • Oil change

    Liked being able to make an appointment was in and out for an oil change in less than 30 minutes

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Patricia, thank you so much for the excellent review. Having our customer's vehicles completed in a timely manner is something we take great pride in ...so we can get you back on the road as quickly as possible. We thank you for your business and hope to see you again for your future automotive needs! Best regards, The Butler Kia Team


  • Great customer service

    Honest, great customer service. Was able To get me the car I wanted, the price I needed and the trade in value I needed.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your wonderful feedback, Erica. It helps us to know that we are meeting the needs of our customers. If there is anything else that we ca...n do to help you with regards to your vehicle, please feel free to let us know. Kind regards, The Butler Kia Team


  • Great Service, friendly staff, no pressure

    Dealing with a dealership we have purchased from in the past. I liked seeing the new car warranty information doubled as that led me to consider new ...verses used which was not my intention as we had a used one picked out we were focusing on

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your great feedback truly made our day, Christa. We work incredibly hard to exemplify our commitment to customer care. We look forward to making sure ...that you enjoy your car for many years to come. Kind regards, The Butler Kia Team


  • Car shopping experience.

    Dion and staff were extremely helpful and understanding in helping me find a car that was right for me without undue sales pressure.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this remarkable review, Michael. We strive to provide courteous service to all our guests and are glad to hear ...that we helped you find the car that is right for you. Please keep us in mind for your future auto needs as our team is always here to assist you. We'll pass your kind words to Dion. Kind regards, The Butler Kia Team


Butler Kia
3355 Harper Rd Indianapolis, IN 46240
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