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Reviews

Average Ratings

4.6
168 lifetime reviews. Includes reviews of Butler Kia from DealerRater.com
  • Butler Got Me Out of a Car I Hated

    Butler worked with me to get the financing that was right for me. My sales rep. Kevin Echegaray was very knowledgeable and made the process easy....

    Dealer Response

    Thank you so much for your feedback, Nancy. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to shar...


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    Butler worked with me to get the financing that was right for me. My sales rep. Kevin Echegaray was very knowledgeable and made the process easy. The 20year/200,000 warranty was icing on the cake. I'm sure I'm going to love my Kia for a long time.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback, Nancy. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Kevin. Please let us know if we can ever help you in the future. Be well, The Butler Kia Team


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  • horrible sales

    I was trying to work a deal with Larry Conley he is by far the worse salesman I've spoke to won't email me back sent trade Info in ready to make a...


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    I was trying to work a deal with Larry Conley he is by far the worse salesman I've spoke to won't email me back sent trade Info in ready to make a deal an he won't get back with me would not recommend him

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Excellent service and sales department staff!

    The new car sales agent, Jim Greenburg, provided excellent and courteous service.

    Dealer Response

    Hi, Michael and LaConti! We appreciate the opportunity you presented to earn your business! Jim is new to us but is quickly proving to be a valua...


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    The new car sales agent, Jim Greenburg, provided excellent and courteous service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Michael and LaConti! We appreciate the opportunity you presented to earn your business! Jim is new to us but is quickly proving to be a valuable member of our team. Thank you for the kind words. Best regards, The Butler Kia Team


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  • Oil change

    Liked being able to make an appointment was in and out for an oil change in less than 30 minutes

    Dealer Response

    Patricia, thank you so much for the excellent review. Having our customer's vehicles completed in a timely manner is something we take great pride...


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    Liked being able to make an appointment was in and out for an oil change in less than 30 minutes

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patricia, thank you so much for the excellent review. Having our customer's vehicles completed in a timely manner is something we take great pride in so we can get you back on the road as quickly as possible. We thank you for your business and hope to see you again for your future automotive needs! Best regards, The Butler Kia Team


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  • Great customer service

    Honest, great customer service. Was able To get me the car I wanted, the price I needed and the trade in value I needed.

    Dealer Response

    Thank you for your wonderful feedback, Erica. It helps us to know that we are meeting the needs of our customers. If there is anything else that w...


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    Honest, great customer service. Was able To get me the car I wanted, the price I needed and the trade in value I needed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful feedback, Erica. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Kind regards, The Butler Kia Team


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  • Great Service, friendly staff, no pressure

    Dealing with a dealership we have purchased from in the past. I liked seeing the new car warranty information doubled as that led me to consider ...

    Dealer Response

    Your great feedback truly made our day, Christa. We work incredibly hard to exemplify our commitment to customer care. We look forward to making s...


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    Dealing with a dealership we have purchased from in the past. I liked seeing the new car warranty information doubled as that led me to consider new verses used which was not my intention as we had a used one picked out we were focusing on

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your great feedback truly made our day, Christa. We work incredibly hard to exemplify our commitment to customer care. We look forward to making sure that you enjoy your car for many years to come. Kind regards, The Butler Kia Team


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  • Car shopping experience.

    Dion and staff were extremely helpful and understanding in helping me find a car that was right for me without undue sales pressure.

    Dealer Response

    Thank you for taking the time to write this remarkable review, Michael. We strive to provide courteous service to all our guests and are glad to h...


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    Dion and staff were extremely helpful and understanding in helping me find a car that was right for me without undue sales pressure.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this remarkable review, Michael. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car that is right for you. Please keep us in mind for your future auto needs as our team is always here to assist you. We'll pass your kind words to Dion. Kind regards, The Butler Kia Team


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  • Best Car dealership !
    December 30, 2016

    The people at Butler Kia are all extremely helpful esp Dion Pogue, He was helpful honest, straightforward and gave me exactly what i was looking f...


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    The people at Butler Kia are all extremely helpful esp Dion Pogue, He was helpful honest, straightforward and gave me exactly what i was looking for without beating around the bush. Butler Kia takes pride in providing excellent customer service. I would recommend them to anyone looking for a new vehicle. They were able to give me what i was looking for in my trade in, the exact car i wanted to lease at the price i needed. I had been to multiple other car dealerships in town (Rayskillman) that didnt even come close to providing me with the great customer service, trade in value, lease price or lease cash that Butler Kia gave me. I will purchase/ lease my future vehicles through Butler Kia. Thank you Dion Pogue!

    Does recommend this dealer

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  • Great service

    Great experience, Kevin seems to know exactly what I'm looking for. He's always been on top of things and goes over and above expectations.

    Dealer Response

    Thank you for the great review, Angela! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don...


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    Great experience, Kevin seems to know exactly what I'm looking for. He's always been on top of things and goes over and above expectations.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, Angela! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact us if you need anything else. Butler Kia Team


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  • A great Place to buy a great car!!

    I liked the salesman, Spencer Cox. After talking with him for just a few minutes I felt comfortable with Butler Kia. I liked the fact that Butler...

    Dealer Response

    Thank you for sharing your experience with us, Larry! Our team works incredibly hard to exemplify our commitment to customer care and we're so tha...


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    I liked the salesman, Spencer Cox. After talking with him for just a few minutes I felt comfortable with Butler Kia. I liked the fact that Butler had adequate stock to choose from. I really like the additional warranty that Butler Kia adds to the industry best warranties from Kia.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us, Larry! Our team works incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with Spencer was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Butler Kia Team


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