Coughlin Chevy, GMC, Buick

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Reviews

Average Ratings

4.0
87 lifetime reviews.
  • New Car - Great Experience @ Coughlin Auto.com

    Great customer service and overall fantastic experience. Buying a car from this dealership was so simple. They really know how to take care of the...


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    Great customer service and overall fantastic experience. Buying a car from this dealership was so simple. They really know how to take care of their customers. Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Expedited Professionalism

    I use my truck to transport RVs so I was travelling through town. I had a DEF light come on after I had just filled it up. The Service Advisor det...


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    I use my truck to transport RVs so I was travelling through town. I had a DEF light come on after I had just filled it up. The Service Advisor determined my problem was covered by a specific program, which saved me a few hundred dollars, I'm certain, and even though I did not have an appointment, still got me in & out in less than 3 hours, which also included running to Columbus to get a part to complete the repair. Nice folks and I really appreciated the extra effort while I was away from home!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • New truck

    Bought new truck and was very satisfied with the customer service and the truck!


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    Bought new truck and was very satisfied with the customer service and the truck!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great place

    Looking at used trucks. Excellent, knowledgable salesman. Great selection. High tech facility. Have not bought yet, but getting closer.


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    Looking at used trucks. Excellent, knowledgable salesman. Great selection. High tech facility. Have not bought yet, but getting closer.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Dennis

    Our daughter lives in the Columbus area and purchased a vehicle from them. She suggested we contact them when we were ready to trade our 2013 Trav...


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    Our daughter lives in the Columbus area and purchased a vehicle from them. She suggested we contact them when we were ready to trade our 2013 Traverse. We contacted Derek, told him what we were looking for, and he found us a vehicle we wanted. We drove over 2.5 hours to do business with Coughlin Automotive, and will probably do business with them when we are ready to trade again. (I can't rate their service or repairs, since we've only owned the vehicle for 6 weeks.)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great buying experience

    Todd Hardy was great to deal with. Made our buying process quick and easy. He worked hard to make sure the truck we purchased met our needs and ...


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    Todd Hardy was great to deal with. Made our buying process quick and easy. He worked hard to make sure the truck we purchased met our needs and our budget.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Chrissie Chaney

    My husband bought a truck from this dealership 3 months ago and we've had nothing but trouble. The dealership refuses to take any responsibility, ...


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    My husband bought a truck from this dealership 3 months ago and we've had nothing but trouble. The dealership refuses to take any responsibility, fix the issues, or even offer an apology. I would never recommend this horrible establishment to anyone.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • information on vehicle

    i requested information on a vehicle and never herd back on it


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    i requested information on a vehicle and never herd back on it

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • I never received the information I requested

    I simply asked the finance manager to email me information on a truck I wanted to purchase. He did take the time to ask how he could help, but tha...


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    I simply asked the finance manager to email me information on a truck I wanted to purchase. He did take the time to ask how he could help, but that was all. I sent detailed information by email letting him know what I needed to make an informed purchase. It seems to have been dismissed from there. I haven't gotten an ounce of customers service. I've NEVER wrote a review in my life, but I felt if I was willing to spend thousands of dollars with this dealership an email wasn't to much to ask!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Fantastic buying experience!

    The only dealership I recommend to my friends and family! They handle there customers with care and don't cheat you out of your money (like most c...


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    The only dealership I recommend to my friends and family! They handle there customers with care and don't cheat you out of your money (like most car salesmen do) LOL

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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