Bob-Boyd Lincoln of Columbus

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
743 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 20, 2018

    Consistent and excellent. They treat me like they know me. And to the extent that they are able, they really do know me! It's a pleasure doing business... with Bob-Boyd!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, your wonderful feedback and rating mean a lot to us. If there is anything else we can do to assist you, please let us know! Take care!

  • 5.0 out of 5
    December 19, 2018

    It was a pleasure working with the dealerships automotive dept. They were efficient in service my vehicle. There was a problem with my Emission Control,... which they fixed. They were awesome in working with me every step of the way.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi James, thank you so much for your positive comments about Bob-Boyd Lincoln, Inc.! If you have any further questions, please don't hesitate to reach... out! We hope you have a wonderful day!

  • June 25, 2017

    My overall experience was great! Chris and Betsy were awesome and located the exact car I wanted(out of state) and had it transported to Boyd. I would... definitely buy from Boyd again!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 18, 2018

    Professional, no nonsense experience. Love the car!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Bob-Boyd Lincoln, Inc. for all of your automotive needs. Please don't hesita...te to call if you'd like further assistance.

  • 1.0 out of 5
    September 5, 2018

    Be careful what you do with them, they are not honest and will do anything to sell you a vehicle all the way from the financing to the delivery!! It all... started out beautiful but when the final purchase and delivery came and now helping with issues they seem to do as they wish and you are no longer a priority.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeffrey, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Bob-Boyd... Lincoln, Inc. Please give us a call at (800) 621-9569 and we will do our best to make this better. We hope to hear from you soon.

  • 5.0 out of 5
    February 12, 2018

    My experience is always pleasant when I go to the dealership. The staff is always professional and willing to help.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shirley, we are glad we could consistently provide you with a pleasant experience! At Bob-Boyd Lincoln, Inc., we value our customers and we look forwa...rd to seeing you on your next visit. Take care!

  • 5.0 out of 5
    February 5, 2018

    AAA experience.... Really puts the customer first!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Arthur, your positive review means a lot to us and we?re happy we could help you! We hope you continue to choose Bob-Boyd Lincoln, Inc. for all your v...ehicle needs! Take care!

  • 5.0 out of 5
    January 31, 2018

    Bob Boyd Lincoln staff have always been very prompt and professional to deal with. I do not dread scheduling for my oil change or maintenance. Thanks Bob... Boyd Lincoln.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2018

    Always a great experience with friendly staff. Have never had an issue with service at Bob-Boyd

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cindy, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    January 30, 2018

    They have always treated us fairly and given straight forward answers. I think the upsell on the warranty is over priced and over sold. I am a fan of... bob Boyd

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews