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1 lifetime reviews.

  • 1.0 out of 5
    Disappointed in the sales staff at L&L Ford
    November 6, 2014

    I decided to go a smaller local dealer believing that I would have an honest sales experience Bought a 2008 F1500 with just over 64,000 miles. . Drove... it home and immediately knew there was a problem with the brakes and there was a definite problem with the motor. Took it immediately back to the salesman who did not deny that there were problems with it. The brakes needed repaired and they had to fix the cam. I asked if it was fraud, one to sell a truck that they knew had problems and second why was the Ford Motor company responsible for fixing it under there extended warranty rather than the dealer. I also questioned the status of the tires. I have just taken to a reputable tire dealer, He stated that the tires do not have 20,000 miles left as stated by the salesman and they are dry rotted. Extremely poor truck buying experience at L&L Ford in East Berlin. I will say that their service department has been excellent

    1.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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L & L Ford
314 Harrisburg St East Berlin, PA 17316
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