Reviews
Great job great service wonderful staff Jessy is great
Great job great service wonderful staff Jessy is great service is great recommend Kia keep up the great work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Kia of Quincy! We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!
Excellent service personnel.
Excellent service personnel. You have a convenient location which simplifies my service needs. I also plan to use your service for my Chevy truck.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet dealership!
I made an appointment with this dealership to purchase a
I made an appointment with this dealership to purchase a used late model KIA that I had previously test-drove and liked. The advertised price was barely within what NADA/KBB listed as "fair price" range but I was hopeful to still make a fair deal. The dealer was also told up front that I wasn't interested in any add-ons like the sketchy $190 nitrogen tire fill they add to every new and used vehicle. That's when the sales person told me that I couldn't buy the car without paying for the $895 Shottenkirk Advantage Protection Plan - what appeared to be a near-worthless insurance product covering things like windshield chip repair, tire road hazards, and paint protection. Buyer Beware!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact us at (217) 919-9855 and ask for one of our managers.
Very friendly and work very hard to find you the vehicle
Very friendly and work very hard to find you the vehicle that you’re looking for
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet dealership!
Michael Ferguson has always been our go to man, he is
Michael Ferguson has always been our go to man, he is prompt, helpful and honest.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet dealership!
I own four vehicles that Schottenkirk services.
I own four vehicles that Schottenkirk services. For regular maintenance, Paige recognizes you by name every time I come in for service. Even if not there for regular maintenance, she still says hello and asks how you are doing. For repairs I always go to Trina. Again she’s friendly and takes care of my vehicle’s needs. Always a pleasure and always treat me fair.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet dealership!
From the sales force to final financing papers it was a
From the sales force to final financing papers it was a great experience. All my questions and concerns were thoroughly met to my satisfaction from each department. Highly recommend Shottenkirk Chevrolet
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet dealership!
Dropped off my car.
Dropped off my car. Services were done and my car was ready the next day before noon.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet dealership!
Experience was great.
Experience was great. No pressure. Just upfront and pleasant. Michael did great. Keep up the great work.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Kia of Quincy. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!
The team demonstrated exceptional customer service,
The team demonstrated exceptional customer service, providing comprehensive information regarding the purchase and offering assistance as needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet dealership!