Shottenkirk Chevrolet Hours
Our mission at Shottenkirk Chevrolet is to make sure you are 100% completely satisfied with your ownership experience. W
e want you to be completely satisfied; not only with the vehicle you buy, but also the way you buy your vehicle. Our professional sales & management staff will work hard to make your visit to Shottenkirk Chevrolet a great car buying experience. Such a great experience that you will have the confidence to buy from us again, and also tell your friends & family to do the same.
"We Want To Be Your Chevy Store"
Wheel Alignment (4WD)
Coolant System Service
Wheel Alignment (FWD)
Very disappointed in the experience I had with this dealership. I inquired about a vehicle through the internet sales advertisement. I received a call... the next morning by a sales person saying the car was available and was a great running car. I asked if the price was negotiable and they said it was discounted already so there was not much room. I asked if they could take $300 off and was told they would check and get right back to me. I waited an hour and half to get a text telling me the car was being purchased as we speak but they have other cars if I wanted. I did not call about the others I called about the one I wanted. I sent a text back saying I was disappointed that I did not get a fair chance at it. I was told sorry but someone else came in and was there. I was trying to buy it on their internet sales. And they called me saying it was available Should not have internet sales if they can’t have the integrity to treat internet customers the same as customers that walk in. I feel this is important for others that may find something they like on line to keep in mind.
Hello Ed! My name is Marci and I am the Internet Manager. I am sorry to hear about your experience and would like to find out more. When you have a fr...ee moment please give me a call to discuss. You can reach me at 217.228.6500 Thank you for taking the time to leave your feedback as well because, we do strive for 5 Star experiences for all of our customers. Have a good day!
I said I'm not satisfied they were no help with this lurching if the vehicle I was wanting as i kno they've got an loan place to help people like me get... this car but they choose not to use it I had applied on this app for people like me with fair credit some years back an was approved but then didn't go on an get that car at the time
Hi Mary, we appreciate you taking the time to leave us a review. I spoke to the sales manager about your specific situation and he agreed that yours w...as beyond our control. We would like nothing more than to put you in a car in fact, if you are still in the market for a vehicle please reach out to me as our inventory changes daily and we can give it another shot. Marci Musolino 217.228.6500
I searched all over the internet for a low-mileage used Impala. We drove from Kansas City because Shottenkirk had the best selection of what I was looking... for. Our salesman Shannon was honest, respectful and didn't fool around playing games. Gave us their bottom line price right away and saved a bunch of back and forth haggling which I dislike. This dealership truly exemplifies "drive a little, save a lot." It was a very pleasant buying experience.
Trina is awesome in the service department. She knows my name, gets me in for an appointment within 1 or 2 days, works with me to describe the problem... with my car, always calls right away when she knows what the problem is and the costs and calls me as soon as my car is ready for pick up.
Internet Sales Mgr. and Salesperson were fantastic. Buying process was good with one exception. Finance Mgr. spent 20 minutes trying to sell me an extended... warranty when I stated at the outset that I usually keep a car less than 5 years and factory warranty covers all of my needs. Extra 12 mo./15K miles on select items (tire damage, window chips, wheel damage, and lost/stolen key fob) are covered with no extra fees. A very pleasant surprise!!!!!! I hope I never need to take advantage of this benefit.
The sales person was great. Love my trax and my kids do too. I even had questions and went back a few days later and they took time to answer the questions... and to help me.
Service got me right in for a new battery and the job was complete in very short order.
Lonnie Foust was very helpful to me by getting me the vehicle I wanted in the color I wanted and at the best possible price I could get. He made sure that... I was completely happy! I appreciate his great customer service!
competent, friendly, and accommodating. my truck will always only go to Shottenkirk chevy in Quincy. repairs were done quickly and they returned the truck... to me at work. they are the best.
Everyone was very pleasant and helpful. Tyler was very informative with teaching me about the new vehicle and answered all of my questions without hesitation.... I have highly recommended him to other friends that have mentioned vehicle shopping!