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Used 888-229-6935 Email Dealer
Service 888-225-6469

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 7:30 AM - 4:00 PM
Sun Closed
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Reviews

4.6
Average based on 102 reviews
  • Great Experience!

    The three personell I worked with, Mike Strohmetz, John Simonelli and Tony Mazzola all showed a true pedigree in sales and I was handled with prof...


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    The three personell I worked with, Mike Strohmetz, John Simonelli and Tony Mazzola all showed a true pedigree in sales and I was handled with professionalism. I can't say enough about the great treatment I received as it was a breath of fresh air to deal with the Faulkner group. My daughter loves her car and we are more than happy with the great deal they crafted. Kudos to all of them! Mark W. Ellington

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Terrible experience

    I arrived on 09/05/16 which was Labor day. I arrived about 20 minutes before the placed closed. Immediately upon arrival I was greeted by the mana...


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    I arrived on 09/05/16 which was Labor day. I arrived about 20 minutes before the placed closed. Immediately upon arrival I was greeted by the manager who told me they were closing soon. Either way, I spoke to Dan Bogart about a 2011 Mercedes Benz. We took it out for a test drive and I loved the car. When we got back into the shop to start negotiating the price, the manger interrupted Dan and began the price negotiations himself. Not only did he lack any respect for Dan, but also his tone was very demeaning and abrupt towards me. As we continued negotiating he was very short and wouldnt budge. (Mind you, this has nothing to do with the haggling process). Either way, seeing as we couldnt come to an agreement, I politely left. Before I even left the parking lot, the manager sped of pass me on his way home. Again, I completely understand the circumstances being labor day and my arrival time. However, they take pride in their "VIP" buying experience. I did not receive any kind of decent treatment. I can honestly say that this ruined what was supposed to be a fun buying experience. Do not go.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • Serafino

    Worst experience with the service department. Some of the service department are not very knowledgeable. Subsequently, they worked on my car and ...


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    Worst experience with the service department. Some of the service department are not very knowledgeable. Subsequently, they worked on my car and then my engine seized up the next day!

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2007

Welcome to Faulkner Buick GMC, your local West Chester Buick and GMC dealer! Unlike nearby Philadelphia GMC and Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, and there is never any pressure to buy. Shoppers come to us because we offer the perfect combination of service and selection. We keep an extensive stock of all the Buick and GMC vehicles you have come to know and love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!

"Faulkner TO BE SURE"