Lester Glenn Buick GMC

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Reviews

Average Ratings

4.8
560 lifetime reviews. Includes reviews of Lester Glenn Buick GMC from DealerRater.com
  • Salesmanship goes out to Mr Ralph Grande

    I would like to take this opportunity to thank Mr Ralph Grande at Lester Glenn Buick for listening and caring during this difficult time. My car w...


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    I would like to take this opportunity to thank Mr Ralph Grande at Lester Glenn Buick for listening and caring during this difficult time. My car was involved in an accident and was totaled (not my fault). And Ralph went above and beyond to make sure I was leaving with a vehicle. I would like to nominate Mr Ralph Grande salesman of the year. Really nice guy. Thank You so much Debbie Troyer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Comfortable, Professional, and Trustworthy
    February 2, 2017

    This was my second time buying a car with the help of Glen Trautweiler. Glen, I completely trust, was able to work with my finances to put me into...

    Lester Glenn Buick GMC

    Hi Anita, thank you so much for this awesome review! We are so happy to hear that you had such a positive experience with Glen and our whole team ...


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    This was my second time buying a car with the help of Glen Trautweiler. Glen, I completely trust, was able to work with my finances to put me into the car just right for my lifestyle and most importantly my budget. Bill Fairgrieve was an excellent salesman who was very knowledgeable with the type of car I was looking for. He listened to my needs and wants, and provided me with many options. With humor and honesty, he found me the perfect car! Both Glen and Bill made the entire experience at Lester Glenn comfortable and proficient. I also want to mention Don Kilickiran who was very thorough in explaining all the paperwork I needed to sign. He informed me about different options for covereage on my lease. Don was honest and did not over sell anything unnecessary. Again, a homerun by all who helped me. Thank you Lester Glenn!

    Does recommend this dealer
    Lester Glenn Buick GMC

    Hi Anita, thank you so much for this awesome review! We are so happy to hear that you had such a positive experience with Glen and our whole team and that everyone was so helpful and accommodating. It's awesome that everything went so smoothly and that our team was able to answer all of your questions and get you into the car that was best for you. We truly appreciate your kind feedback and your recommendation and we look forward to seeing you back in the future! Thanks so much again and enjoy!


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  • whatever your situation is...LG makes it happen!!
    February 1, 2017

    My rep was Ron R...he treated me like I was the only person that treated me with compassion, kindness and respect...and more importantly...went ov...

    Lester Glenn Buick GMC

    Thanks a lot for taking the time to leave us this review! It's awesome to hear that Ron and our team were so helpful with everything while you wer...


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    My rep was Ron R...he treated me like I was the only person that treated me with compassion, kindness and respect...and more importantly...went over the top to find a vehicle with my specific 'demands' He found it...Glen and jerry made it happen and I drove home with it the same day!!!!

    Does recommend this dealer
    Lester Glenn Buick GMC

    Thanks a lot for taking the time to leave us this review! It's awesome to hear that Ron and our team were so helpful with everything while you were looking for your new car. It's so awesome to hear that everything went so smoothly and that you were able to get what you wanted! We appreciate your positive feedback and we look forward to seeing you again soon!


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  • service
    January 31, 2017

    Dealing with Bill Peak in the service dept, was a pleasure, very efficient. Making Appt,Getting in lane for service, and paperwork was very fast.

    Lester Glenn Buick GMC

    Thanks a lo for taking the time to leave us this review! It's awesome to hear that Bill was so helpful with everything and that your service exper...


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    Dealing with Bill Peak in the service dept, was a pleasure, very efficient. Making Appt,Getting in lane for service, and paperwork was very fast.

    Does recommend this dealer
    Came in for service or repair
    Lester Glenn Buick GMC

    Thanks a lo for taking the time to leave us this review! It's awesome to hear that Bill was so helpful with everything and that your service experience was quick and easy. We appreciate your feedback and we hope to see you again soon!


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  • Mike is absolutely amazing
    January 18, 2017

    I purchased my first truck with Mike and not only was he extremely informative but exceptionally receptive to my needs and concerns. Mike genuinel...

    Lester Glenn Buick GMC

    Thanks so much for taking the time to leave us this review! It's wonderful to hear about your experience with Mike and our Buick GMC store and tha...


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    I purchased my first truck with Mike and not only was he extremely informative but exceptionally receptive to my needs and concerns. Mike genuinely cares for his customers and I'd definitely refer friends and family directly to this dealerships because of His quality service. -Jasmin H.

    Does recommend this dealer
    Lester Glenn Buick GMC

    Thanks so much for taking the time to leave us this review! It's wonderful to hear about your experience with Mike and our Buick GMC store and that everyone was so helpful while you were buying your new truck. It's wonderful that you felt so comfortable with everything and that you were able to get a great deal. We very much appreciate your positive feedback and your recommendation and we hope to see you again soon!


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  • GREAT
    January 11, 2017

    Working with Mike was a great experience. Hassle free.... He listened to everything I wanted and need. And he delivered.. Great management team a...

    Lester Glenn Buick GMC

    Thank you for taking the time to leave us this great review! It's wonderful to hear that you had such a great experience with Mike and the rest of...


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    Working with Mike was a great experience. Hassle free.... He listened to everything I wanted and need. And he delivered.. Great management team as well. Thx for all your hard work Chuck

    Does recommend this dealer
    Lester Glenn Buick GMC

    Thank you for taking the time to leave us this great review! It's wonderful to hear that you had such a great experience with Mike and the rest of our team. It truly sounds like everyone went the extra mile to make sure you felt comfortable and informed throughout the whole process. We truly appreciate your positive feedback and we look forward to seeing you again soon!


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  • Recently purcased a new Buick Envision

    just purchased my 4TH vehicle from Lester Glenn - - the sales staff and service department staff continue to exhibit the kind of friendly and pro...


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    just purchased my 4TH vehicle from Lester Glenn - - the sales staff and service department staff continue to exhibit the kind of friendly and professional attitude that made my experience very satisfying .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2015 canyon service

    Highly satisfied EXCELLENT workmanship NEVER a problem with Lester Glenn service. Much better than Nissan. Very happy with the Canyon!! Thanks Bil...


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    Highly satisfied EXCELLENT workmanship NEVER a problem with Lester Glenn service. Much better than Nissan. Very happy with the Canyon!! Thanks Bill peak

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • The worse experience at this place..never would recommend..
    September 7, 2016

    They commit fraud. Would never bring my vechile for service nor would I buy a vechile from this dealership.the worse dealership in Toms River ever...

    Lester Glenn Buick GMC

    Hi Donna, thank you for your review and we're sorry to hear about the way things transpired with our service department. We spoke with our Service...


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    They commit fraud. Would never bring my vechile for service nor would I buy a vechile from this dealership.the worse dealership in Toms River ever single one of Lester Glenn dealerships commit fraud.. The worse service department I have ever dealt with.. I brought my vehicle in for a recall and they told me had to pay for it..Are you kidding me?? FRAUD.. They did an oil change and never tighten the oil filter and I had oil leaking throughout the entire engine...All over my driveway.. They are definetly not certified to work on anyone's vechicle..Horrible experience would not recommend to anyone..

    Does not recommend this dealer
    Came in for service or repair
    Lester Glenn Buick GMC

    Hi Donna, thank you for your review and we're sorry to hear about the way things transpired with our service department. We spoke with our Service Manager and he is familiar with your situation. One of our team members will be reaching out to you shortly to further discuss everything with you. Please let us know if we can help you with anything else going forward. Thank you again.


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  • Satisfied Customer in the End
    August 27, 2016

    The team at Lester Glenn GMC worked through a unique situation and delivered in the end. I appreciate the commitment to maintaining a loyal Leste...

    Lester Glenn Buick GMC

    Hi Joe, thank you very much for taking the time to leave us your positive feedback. We are very happy to hear that our team was able to turn aroun...

    Lester Glenn Buick GMC

    Hi Joe, thank you very much for your review. We are truly very sorry for the way things transpired at our dealership and that there's been such a ...


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    The team at Lester Glenn GMC worked through a unique situation and delivered in the end. I appreciate the commitment to maintaining a loyal Lester Glenn customer.

    Does recommend this dealer
    Lester Glenn Buick GMC

    Hi Joe, thank you very much for taking the time to leave us your positive feedback. We are very happy to hear that our team was able to turn around a negative situation and make sure you were able to get what you wanted. We appreciate you allowing us the opportunity to work through the situation with you and come to a resolution that worked for everyone. We're also very grateful for your loyalty and we only look forward to continuing this relationship in the future. Thank you so much again for the positive feedback, please let us know if we can help with anything else.

    Lester Glenn Buick GMC

    Hi Joe, thank you very much for your review. We are truly very sorry for the way things transpired at our dealership and that there's been such a lack of communication across the board. We have passed along your review to Lee, our General Manager, and he advised us that he gave you a call today but was not able to get a hold of you. He said he left a message for you. You can call him back at your earliest convenience or let us know if there's a better way to reach you. We would like to sit down and discuss everything with you and come a solution that works best for everyone. Thank you again for your feedback and we look forward to hearing from you.


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