Sandoval Buick GMC

2.3 out of 5 2.3

Reviews

2.3 out of 5 2.3
62 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    June 29, 2019

    I took my Escalade into the dealership they charge me $110 to look at it and tell me it was broke that’s ridiculous if they would’ve been able to fix it... I would probably let this go but they couldn’t fix it They probably never seen a sunroof before they wanted to charge me $2700 to replace it it just wouldn’t close all the way they’ll never have to worry about my business . Where I come from when you give people money to fix things and they don’t fix it it’s called STEALING...

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 13, 2019

    Tony Garver and Craig DelMatto were great to work with. They provided accurate product information and were able to get me a very good deal. Throughout... the whole process they were able to answer all my questions and address any concerns with absolute professionalism. This was the third dealership I have bought a vehicle from and the only one that it was a pleasurable experience. I highly recommend this dealership to anyone looking to buy their next vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 1, 2018

    I appreciated our buying experience last week. Everyone from the receptionist to the owner, our salesperson, Robin Thomas, and the finance team exceeded... our expectations.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sandoval Buick GMC. We look forward to your next v...isit! Take care!

  • 1.0 out of 5
    April 13, 2019

    Very unprofessional and rude salesman. They are not willing to deal and they are dishonest. Worst car dealership in Columbus Ohio area. They offer a 25... dollar gift card to test drive their cars and when you ask for it they act like they don’t know what your talking about. False advertisement to get you there. I would recommend this dealership be absolutely your last resort to buy a car.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    April 13, 2019

    Won’t get your gift card if you don’t have a print out and you can’t make any decent deals if your trading. So steer clear!

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 1, 2019

    Salesman was professional but sales manager was rude when I got there I checked oil in truck was dirty and over a quart low the paper work showed it had... been changed but you tell it hadn't. Very quickly they topped it off. I made an offer on the truck they took over ten minutes to come back and sales manager was very rude and said that price already was below nada price the end.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    July 15, 2018

    they don't know where to find their cars. too much waithing to find car what you ask. they don't do good services to a cars big chanse to bye car and... after some days have a problems

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi, it is disappointing for us to hear that your experience was anything less than great. Our manager would really like to speak with you more regardi...ng this matter. Please reach out to us at (614) 328-8656. We look forward to hearing from you.

  • 4.0 out of 5
    September 26, 2017

    Delbert. Shuttle driver.was great dropped me off picked me up. Awsome worker

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Danielle, we are so happy to read such a great review about Sandoval Buick GMC! We'll be sure to pass your comments along to the team! We are always m...ore than happy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    August 17, 2017

    This was the BEST experience I have ever had purchasing a vehicle. I spoke with my salesperson, Humberto, by phone about a vehicle I was interested in.... I went ahead and scheduled an appointment to stop in and check it out. When I arrived he was waiting and ready to answer all my questions. He was extremely knowledgeable and helpful. He was great to work with!! And just when I thought it couldn't get any better I worked with Casandra for the financing. She worked her magic and got me a great interest rate!! I was completely done and driving off the lot with my new vehicle in less than 2 hours!! NOW that's what I call GREAT customer service!! My family will be back :)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Frank, we are so happy to read such a great review about Sandoval Buick GMC! Humberto and Cassandra will be glad to hear about your experience, and we... can't wait to see you and your family again. If you have any further questions, please don't hesitate to reach out!

  • 5.0 out of 5
    July 27, 2017

    I purchased a vehicle from Sandoval Buick yesterday and I felt compelled to submit this review. The service and follow-up I received from Vernette Seay... was wonderful. Normally the overall buying of a car experience is not something I personally enjoy, In this case it truly was a pleasure in every aspect. If you are shopping for a vehicle on-line do yourself a favor and connect with Vern... he will not disappoint.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Glenn, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything ad...ditional we can do for you.

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