Tom Roush Mitsubishi

Reviews

5.0 out of 5 5.0
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 8, 2017

    Amy there has great customer services she me feel good about this process of buying my 2016 Impala from there dealership..

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 10, 2016

    Bought a 2014 Ford Fusion. Bill Richardson runs an excellent dealership. Excellent cars, great prices, and good people.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • March 26, 2016

    These guys were great! This was my first car buying experience. This car dealership made it less scary and intimidating than I had heard it could be. I... have had a few mistakes with my credit but they were able to work with me. I was able to take the car home that very day. They didn't try to sell me extra stuff that I wasn't interested in. It was overall a great experience!

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 9, 2015

    This is the 3rd vehicle I have purchased from Andy Mohr Mitsubishi...with same sales associate, Pete K. I went in to look at the Outlander Sport and was... given such a great deal, I left within 2 hrs with my new car. They gave me a great price on my trade-in, got me a wonderful interest rate and made the whole process so easy, I couldn't resist. Love my new car. You can't beat the quality of this vehicle for the price. Thank you, Pete and the associates at Andy Mohr Mitsubishi.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 12, 2015

    I was going back and forth for some time about buying a new car. I reached out in April for more information. I was greeted promptly by Julie, who was... knowledgeable, professional, and kind. I continued to think about it, shop around, and weigh all my options. Julie was kind enough to stay in touch well into May, without being bothersome. The time came when I was in need of a nice vehicle ASAP, so I gave her a call and I'm glad I did. She went above and beyond to hook me up with the best deal I could have been able to land. I now drive a beautiful new Lancer, and couldn't be happier with my purchase. You would be crazy to see this dealer without speaking with Julie, she and the rest of the staff were fun, professional, and personable. Things like this matter, I would definitely recommend this dealer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 4, 2015

    We came from Illinois to purchase from Adam and Miss Julie. This was the easiest most stress-free car buying experience of our lives! We did everything... through text, email, and a couple phone calls over a two day period. We were treated by the staff with hugs and handshakes, and left with the same. Nicest people ever hands down. We feel like we gained family and will definitely buy from them again- even from a state and a time zone away!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    January 9, 2015

    Went to look at a used vehicle. Pictures of the car were taken to obscure the very thing I asked about. Drove 3 hours to look at the car with cash in hand.... Yep, the car was severely rusted. Didn't even take a trained eye to see that. When my fiancé asked about if the car had rust on it, she was told its a car, it starts and it drives not much else I can tell you. Pete klaus was very rude about it on top of that. Might be ok for a new car but with attitude and willingness to cover things up, I'd find another dealer. Thanks for wasting our time and gas.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I'm very sorry you have had a bad experience with our dealership. We take pride in creating an easy transparent way to shop and purchase our products.... They are several pictures available online. Mr. Kraus attempted to send you even more specific photos. I'm very surprised, considering it is a 23 year old vehicle, you were not satisfied with the condition or the representation of the vehicle. If you wish to return to the dealership, I will be happy to reimbursed you for your gas expense. Thank you for taking the time to consider Andy Mohr Mitsubishi Mike Norris GM

  • 5.0 out of 5
    December 1, 2013

    Called Jonathan around 4:45pm on Monday the 25 of Nov. We talked and he said to come on in and I wouldn't be disappointed. Left my house in Richmond at... 5:30pm. Arrived at the dealership at 6:45pm. Was greeted in a friendly manner and the negotiations began. Jonathan,Mike and Tarek bent over backwards to not disappoint me and at 8:30pm I was driving home in my brand new mitsubishi outlander sport. They were supposed to close at 8pm and stayed open to accommodate me. Great people, great service, and a great deal. Jonathan was my initial point of contact and represented himself and the dealership in a most favaorable light. If you are in the market for a new Mitsubishi or anything else Andy Mohr Mitsubishi in Fishers has give Jonathan a call. And like me, you won't be disappointed.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    July 31, 2013

    I looked at a few lancers online seen they had a few sent in a inquiry on a couple and got no response at all so I figured I would go to the dealership... take a closer look I was outside for 45 minutes and even had a sales guy walk right past me and no help at all got mad and left would never return to that dealership not the first time I have been disappointed with andymohr

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    February 26, 2013

    Looked and drove a used Mini. Although I didn't purchase the vehicle, Mr. Hines was very attentive and informative.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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