Bedford Chrysler Dodge Jeep RAM

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
57 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    May 23, 2019

    We bought a 2011 GMC Terrain in January,2011. Started drinking oil. Had to have a ring and piston job. Over $2600. Dealer would not help with any amount... of repair cost. Made 3 payments, less than 2700 miles. Even though the small warranty expired, and we have bought the last 4 vehicles from them, they had no compassion at all. I realize that are not in business to lose money, but very financially devastating for us. You are only a number .

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank for you the feedback, we have reached out several times to discuss your issue. Please contact 814-624-1703 so we can further discuss your conce...rn.

  • 2.0 out of 5
    March 28, 2019

    We recently purchased a 2019 Pacifica on March 14. We have heard nothing from the dealership since that time, except for a paper we received in the mail... with no explanation other then we assumed it was missed at the time of signing no envelope to return it or anything. I have tried to contact are salesmen who assured us he answered his cellphone ALL the time and he has yet to respond to my messages. The entire experience would make me hesitate to return there.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the feedback, Please contact 814-624-1703 so we can address any concerns or answer any questions you may have. We appreciate your busin...ess and would like to resolve any concerns.

  • February 9, 2019

    I travelled quite a distance to look at a car I'd always wanted. It was low mileage and priced right...so naturally the thought occurred that something... was amiss with the car. The good news is that the car was exactly as advertised...in excellent condition. At the same time, the sales and finance team went above and beyond. Cordial professional quick ... and no pressure. In short - everything auto sales should be but. often isn't. I highly recommend doing business with Bedford Ford. Ask for Chris, Cole or Aaron.... they'll beat your expectations.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Great - thank you for the business!!

  • 5.0 out of 5
    January 18, 2019

    I would recommend buying a vehicle from Bedford Chrysler. Steve the salesman was very pleasant and was easy to work with . John, the financial officer... took care of finding us the loan and had everything set up when we was ready to pick up our vehicle . Very fair on our trade in also .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 30, 2018

    Bought my Jeep Commander with 34000 miles and nothing but problems since then. Intake manifold bolts have broken off 3 separate occasions. Had to replace... 2 oil pressure sensors. Price goug me on a new set of tires that failed because they put car tires on instead of SUV tires that have a sturdier shoulder. Now my Jeep is in the garage again because of a timing chain tensioner that broke off and the bill is going to be over $1150. The Jeep still has under 100000 miles and the heater does not work as well. Bedford Chrysler sold me a piece of junk and will not buy again.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 14, 2018

    Great experience buying our JEEP Grand Cherokee. Easy, great price, we will return for our next purchase. No pressure everyone worked to get everything... done in a professional and timely manner.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    great!! thank you!!

  • 5.0 out of 5
    July 6, 2018

    Recently traded in a truck on a new one and overall experience was great! Barb was a pleasure to deal with and was knowledgeable of the Ram truck line.... Not "pushy" in the least bit. Received a fair value for my trade and John helped to get best financing on the new truck. Overall a great experience. First time having shopped at Bedford Chrysler Jeep Dodge. Family have had similar positive experiences. Will definitely return for my future vehicle purchases.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, we appreciate the business!

  • 5.0 out of 5
    June 26, 2018

    The good people at this dealership went out of their way to help me through a difficult time and get me into the car I need. Dave Stellfox in particular... went the extra mile to make the experience favorable for me. I have bought cars here for years and their service department is excellent, too. I highly recommend the dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 3, 2018

    Had a great experience during the process of buying a used Ford Escape . The sales staff was helpful but not pushy and the other staff was very informed... and easy to deal with. Would recommend this dealer to others.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 18, 2018

    I am a repeat customer. The staff treated me kindly and fairly. The purchasing process went smoothly. Thanks to my sales person, Bob. I will trust... my new car to the service department for regular maintenance.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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