Susquehanna Chrysler Dodge Jeep RAM

New 877-549-4226 Dealer Website
Used 866-922-9932 Email Dealer
Service 877-676-4970

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Reviews

Average Ratings

4.7
424 lifetime reviews. Includes reviews of Susquehanna Chrysler Dodge Jeep RAM from DealerRater.com
  • Ted Hollenbach

    In December of 2013 I stopped at Susquehanna Chrysler Dodge Jeep Ram because I had a Jeep Patriot that my warranty had just run out on, and was co...


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    In December of 2013 I stopped at Susquehanna Chrysler Dodge Jeep Ram because I had a Jeep Patriot that my warranty had just run out on, and was considering purchasing an extended warranty or getting a new Patriot. When I walked into the showroom I was greeted by Ted Hollenbach. He took me out onto the lot where there were Patriots that had just come off the delivery truck. There was nothing that I was really interested in. Ted suggested that I look at the "new" 2014 Cherokee, which I didn't even know existed. We went for a test drive, and immediately I was hooked. Monday (3/30/15) I stopped at the dealership on my way home from work, and drove out in a new 2015 Jeep Cherokee. That happened because of the professional, customer focused detail of Ted and the staff at Susquehanna Chrysler Dodge Jeep Ram. They ALL went out of their way to give me a great buying experience. When we talked finances, they did absolutely every thing possible to get the numbers where I needed them to be to and feel comfortable with the purchase. I would HIGHLY recommend this dealership to my friends and family. And because of my experience, I no longer consider Ted a "salesman", I consider him a friend, and I will be back to see him in the future. GREAT JOB Susquehanna Chrysler Dodge Jeep Ram!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great sales
    March 24, 2017

    Sales department treated me with respect and was very helpful in finding a truck that fit my application and my budget. I would recommend this...


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    Sales department treated me with respect and was very helpful in finding a truck that fit my application and my budget. I would recommend this dealer to my Friends .

    Does recommend this dealer

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  • Love my New Baby!!
    March 22, 2017

    Kids are grown and everyone was OVER the minivan, so we headed out to many dealers to see what vehicle should be next. Found the PERFECT one at S...


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    Kids are grown and everyone was OVER the minivan, so we headed out to many dealers to see what vehicle should be next. Found the PERFECT one at Susquehanna Dodge and Lucky us - Angel was the salesman who came out to help us. He was really nice and put up with our sarcasm, making the experience fun and pretty easy. I Love my Dodge Journey and would recommend Angel and Susquehanna Dodge to anyone who is looking for a NEW RIDE !! Thanks!!!!

    Does recommend this dealer

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  • Awesome! Love my jeep!
    March 15, 2017

    Bailey was super to work with. Helped us with all of our needs. She went above and beyond her job duties to help us secure a jeep. Originally we w...


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    Bailey was super to work with. Helped us with all of our needs. She went above and beyond her job duties to help us secure a jeep. Originally we wanted a used jeep, but Bailey was able to ease our worries and purchase a new jeep. I can't thank her enough

    Does recommend this dealer

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  • purchased new RAM 2500 - very impressed & satisfied
    February 28, 2017

    I recently purchased a new RAM 2500 diesel as an additional fleet vehicle for our construction company. I drove a fairly lengthy distance to Susq...


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    I recently purchased a new RAM 2500 diesel as an additional fleet vehicle for our construction company. I drove a fairly lengthy distance to Susquehanna Auto due to their confirmed selection of heavy duty RAM trucks... this dealership is in the business to sell commercial trucks! Impressive selection, knowledgeable sales team.

    Does recommend this dealer

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  • Great dealership!
    February 25, 2017

    The sales people are always helpful and smiling. They are easy going and laid back. There is no pressure to buy a car on the spot. Angel and Cheyn...


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    The sales people are always helpful and smiling. They are easy going and laid back. There is no pressure to buy a car on the spot. Angel and Cheyne made sure that we got the best deal possible on our new 2017 Jeep Patriot. I had bought my previous 2012 Jeep Patriot from here as well. I always bring my car back to get serviced here because of the express lane and the nice every-other free oil change. I moved away from the area, but will drive the distance to Wrightsville just because everyone is so nice.

    Does recommend this dealer

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  • Excellent representation
    February 24, 2017

    I was very impressed with all interaction that I had with every member of staff. Ryan did a great job getting the ball rolling with me and explain...


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    I was very impressed with all interaction that I had with every member of staff. Ryan did a great job getting the ball rolling with me and explaining advantages of Susquehanna Dealership. He handed me off to Angel who was also excellent in finding out what I really wanted and then finding the exact Jeep- contacting other dealer and arranging trade. Both did a great job

    Does recommend this dealer

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  • A Lovely Surprise
    February 24, 2017

    No one actually enjoys shopping for cars, in a deep sense. We often ask ourselves during our quiet insecure moments, "Do I know what I'm talking a...


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    No one actually enjoys shopping for cars, in a deep sense. We often ask ourselves during our quiet insecure moments, "Do I know what I'm talking about?" "Do I know what I'm doing?" "Am I being taken for a fool?" I am no different than you and you are no different than I. This dealership negates that feeling almost completely. The atmosphere is warm and friendly, the staff are happy to be there. I was greeted by a gentle woman who was warm and direct. I was immediately paired with Angel, my salesman. Angel was a delight from beginning to end. I was treated with the utmost respect and kindness without waiver. My questions were pointed and concise and he answered in kind. My joy and excitement was nearly intolerable and this kind man matched it breath for breath. He seemed to effortlessly intuit exactly what I wanted and needed from a new Jeep and he offered it up on what I can only describe as a silver platter. There were some negotiations, some disagreements and even frustration. Angel handled this with the ease and grace of a sage. His patience, kindness, intellect, humor and enthusiasm essentially held my hand through this amazing experience. He answered my questions for hours and carefully ensured that I understood every available feature on my new Jeep. I could not possibly love my Jeep more than I do and Angel made my time there magical. The gentleman who facilitated and directed the paperwork portion, I believe he was actually the used car manager, was patient, gentle and informed. He took the time to answer all of my questions carefully and honestly. He ensured that I fully understood everything that I was signing. He was delightful. This language we use is simply not sufficient to do my interactions with Angel and this dealership justice. I would send my Grandmother to this dealership, directly to Angel, and I love Grandma more than the Jeep.

    Does recommend this dealer

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  • First newish car
    February 23, 2017

    I bought this 2012 Mazda 3 that I have currently a year from today at this dealership and my salesmen was Angel. I could really tell that he wante...


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    I bought this 2012 Mazda 3 that I have currently a year from today at this dealership and my salesmen was Angel. I could really tell that he wanted my experience in his hands to be the best possibly considering it was my first newest car and my birthday. I test drive the car and fell in love with it. So far it is the best car I have ever had and I don't plan to get rid of it anytime soon. I hope anyone who goes to this dealership has an outstanding experience just as mine. I hope as anyone goes, they ask for Angel although I don't know how good the rest of the salesmen are ( I'm sure they are great too) but I do no that Angel was the best salesmen to ever sell me my car.

    Does recommend this dealer

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  • Another Great Experience
    February 19, 2017

    To start, if it wasn't for Ryan Jacob's hard work handling the upfront information, I would not have even stepped through the door yesterday. Buyi...


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    To start, if it wasn't for Ryan Jacob's hard work handling the upfront information, I would not have even stepped through the door yesterday. Buying a new car is not always the most fun experience, but having a lot of the work done before I came in made the process more efficient and enjoyable. My visit resulted in two cars being moved off the lot. My Dad and I both bought new Jeep Cherokees. Erik and Angel made sure we were getting the right cars we wanted at the price we wanted. Angel went out of his way the whole day making us feel appreciated as customers. Cheyne is great to work with. He works for the customer's best interest. He worked relentlessly to help get the car cost to the range that we were looking for. We could not have bought these cars without him. Since 2014, I have bought 3 new cars and my Dad has purchased 1 from Susquehanna. The dealership works for the customer and also has a top notch service center. Employees at Susquehanna go out of their way to make the customers feel comfortable and ensure they are getting the right car at a price that works for you. I will be back for 4.

    Does recommend this dealer

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