Erwin Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

5.0
28 lifetime reviews.
  • Perfect Find with Great Hospitality!

    I represent a nonprofit that got lucky and found the perfect vehicle at Erwin Chrysler to meet our needs. Despite being hundreds of miles away, al...

    Dealer Response

    Thank you!


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    I represent a nonprofit that got lucky and found the perfect vehicle at Erwin Chrysler to meet our needs. Despite being hundreds of miles away, all emails and phone conversations were kindly received and promptly facilitated. The enthusiastic and thorough cooperation prodded us to buy from Erwin immediately. We are grateful and satisfied with our purchase, as well as appreciative of the courteous service. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you!


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  • Trustworthy and Honest !

    I bought a 2002 Mustang GT from Dan Mullins. I bought this car sight unseen. A huge risk on my part, but Dan was spot on with his description of...

    Dealer Response

    Thank you for your kind words, Rob! It was a pleasure working with you. Thanks for your business!


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    I bought a 2002 Mustang GT from Dan Mullins. I bought this car sight unseen. A huge risk on my part, but Dan was spot on with his description of the car. He was very available to answer my questions and provide me with detailed information about the car. He sent several videos and pictures. He was upfront and honest. After we settled on a price – Dan set up a transport trailer and the car arrived to Atlanta in three days. As soon as I seen the car – I knew I had a great deal. Car was in great shape and exactly as how he explained it. Entire process took less than a week. Great experience – that's the reason I'm writing the review. These guys are honest and trustworthy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words, Rob! It was a pleasure working with you. Thanks for your business!


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  • Gmill

    Salesman Dan Mullins was very helpful and friendly texting ,calling, and communicating always responds. Helped me get the truck I've always wanted...

    Dealer Response

    Mr. Miller, Thank you for your kind words. We really appreciate it!


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    Salesman Dan Mullins was very helpful and friendly texting ,calling, and communicating always responds. Helped me get the truck I've always wanted I'm very satisfied with Erwin Dodge Dealership and all the staff. I would recommend them and hope to do business again myself. Thanks, Gary

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mr. Miller, Thank you for your kind words. We really appreciate it!


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  • Cars.com makes connection and leads to sale

    Found a low-miles Honda Element via cars.com which led me to Erwin C/D/J about 20 miles from home. The inquiry was instantly answered and, from fr...

    Dealer Response

    Mr. Purtle, Thank you for your kind words, but it is a customer like you that makes it all worthwhile!


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    Found a low-miles Honda Element via cars.com which led me to Erwin C/D/J about 20 miles from home. The inquiry was instantly answered and, from front to back, the process couldn't have gone smoother. The car was right, the price was close and the deal got done. The interaction between the internet sales department and the rest of the sales staff was seamless. Top-notch folks all around.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mr. Purtle, Thank you for your kind words, but it is a customer like you that makes it all worthwhile!


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  • Couldn't have asked for a better experience.

    On a nice Sunday afternoon I drove thru Erwin's lot. We were not really looking and I didn't think I could afford a car with what I owed on my cur...

    Dealer Response

    Thanks so much for the kind words!


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    On a nice Sunday afternoon I drove thru Erwin's lot. We were not really looking and I didn't think I could afford a car with what I owed on my current vehicle. I told my wife that I may stop in on Monday after work and just see what my options may be. Sunday night I completed a online pre-approval. Monday morning I recieved a call and set up an appointment. Monday evening I met with Dan Mullen and within a few minutes he said he was sure that they could put me in the vehicle I wanted and at a lower cost. With in a very short period of time we had a much lower interest rate than I have ever had, my monthly payments were $10 less and I had gap insurance, extended warranty, and a 2016 jeep with 20 miles. When my wife came to sign the papers, we jokingly said that maybe she could get a new car as well. Although she kept the same monthly payments, she got a brand new car, gap insurance and extended warranty, again at a much lower interest rate. We have been long time customers of another large dealer in Piqua. They would barely give me the time of day when I asked about my options. Dan took the time, and he and the team crunched the numbers, and made sure that we got the vehicles we wanted at a cost we loved. He even bought us supper since we spent to evenings at the dealership getting paperwork completed. I can't say enough good things about the staff and the deals at Erwins. Stop by, take a look. Whats the worst thing that can happen???? In my case it was leaving with two new cars instead of one.....LOL.... 5 stars for service and customer satisfaction!!!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for the kind words!


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  • Best car buying experience in 40 years.

    My son had been looking for a used Dodge Ram crew cab since October. We had looked at many and had dealt with dealerships that were eager to put h...

    Dealer Response

    Thank you so much, Don! Your kind words are truly appreciated!


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    My son had been looking for a used Dodge Ram crew cab since October. We had looked at many and had dealt with dealerships that were eager to put him in a truck above his budget and out of his means. He found one on cars.com on 12/17/2015 in the evening and we inquired about it. Pat from internet sales called me on Friday morning and told me about the truck and that it was still available. I told her we could not be up until Saturday morning at 9 am when they opened coming from Cincinnati. She suggested to touch base with me before they close of business on Friday to be sure truck did not sell which she did and it was still available. We arrived at the dealership at 9 am and Pat already had truck in front of the show room ready for a test drive. She connected us with Blake a salesman who was awesome to deal with to say the least. My son loved the truck and it was better than described by add and the pictures. After a no surprise negotiation with Blake they agreed on a price and Blake connected us with Jeff in financing. Jeff proved to be just as great as Pat and Blake searching for the best interest rate and term for his loan. Jeff also gave my son detailed information on an extended warranty available thru Dodge for the truck and explained all the lines on the sales contract with no hidden surprises. We were on the way back to Cincinnati with in 3 hours with one very nice truck and the knowledge that when I or anyone else I know needs a new or used vehicle Erwin Chrysler Dodge Jeep Ram will be the first stop. Truly great people to deal with. Thanks.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much, Don! Your kind words are truly appreciated!


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  • AMAZING CUSTOMER SERVICE & STAFF!

    My husband Josh and I have been looking for a new van for our family for only a short amount of time due to having 3 children. Weve test drove num...

    Dealer Response

    Thanks Mr. & Mrs. Harper! We appreciate you!


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    My husband Josh and I have been looking for a new van for our family for only a short amount of time due to having 3 children. Weve test drove numerous Town & Country vans but couldnt decide. I called Erwin to inquire about one of their vans and was treated unbelievably well. They offered to drop the van off for us to test drive it. There were some features missing, Pat & Luke went out of their way to get us everything we wanted! Also at a reasonable price. I am very pleased with our experience. Will buy from them again! Ive never been treated with so much respect from a car dealership as long as weve been buying cars and trucks! They were very easy going, not pushy on us at all. I highly recommend Erwin to anyone wanting to buy a new or used car! Luke & Pat are amazing!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Mr. & Mrs. Harper! We appreciate you!


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  • Friendly, helpful people

    My husband found this van on the internet and Erwin hadn't even put the pictures on the net yet. He contacted them and Pat Kowalski took pictures ...

    Dealer Response

    It was a pleasure working with you, Mr. & Mrs. Massey! Your business and kinds words are appreciated!


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    My husband found this van on the internet and Erwin hadn't even put the pictures on the net yet. He contacted them and Pat Kowalski took pictures of the van and sent us a summary report by e-mail and assured us this was a very well taken care of van. So we traveled 2.5 hours to the dealership and she was right it was just what we were looking for. Everyone was great.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It was a pleasure working with you, Mr. & Mrs. Massey! Your business and kinds words are appreciated!


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  • Mrs. Matthews

    I enjoyed the experience at this dealership. I am typically a Ford girl but wanted to take my chance with a different model of vehicles. All deale...

    Dealer Response

    Thank you, Mrs. Matthews!


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    I enjoyed the experience at this dealership. I am typically a Ford girl but wanted to take my chance with a different model of vehicles. All dealers were friendly and personable and I can even text the associate that sold me the vehicle. The service department ALWAYS has a smile on their face. I love it!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Mrs. Matthews!


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  • WILL NOT BUY ANYWHERE ELSE -- SEE DAN MULLEN

    We have purchased multiple vehicles from Erwin Chrysler over the last 10 years. Our friend, Dan Mullen, goes out of his way to make us feel comfor...

    Dealer Response

    We appreciate your business and kind words!


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    We have purchased multiple vehicles from Erwin Chrysler over the last 10 years. Our friend, Dan Mullen, goes out of his way to make us feel comfortable and like family. His knowledge of the finance industry also helps when we make our decisions. We absolutely love our Chrysler 200 and Jeep Grand Cherokee. We will never go anywhere else and look forward to buying from Dan and Erwin in the years to come.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your business and kind words!


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