Reviews

Average Ratings

4.5
149 lifetime reviews. Includes reviews of Troy Ford from DealerRater.com
  • buying new Ford Explorer

    they said the car where sold before I arrive. I call just half an hour before I arrive and they didn't say any thing to me on the phone?!!!!


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    they said the car where sold before I arrive. I call just half an hour before I arrive and they didn't say any thing to me on the phone?!!!!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Customer

    Two different times I called about getting repairs completed on my Ford truck. Both times the Service dept. never returned my calls. I am planning...


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    Two different times I called about getting repairs completed on my Ford truck. Both times the Service dept. never returned my calls. I am planning to buy a new truck. I would never buy one from Troy Ford do to their poor service dept.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • New truck purchase
    September 2, 2017

    Worked with Joe Baker Jr on our purchase of a 2017 F150. Was very pleased with our experience with the dealership and with Joe. I would recommen...


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    Worked with Joe Baker Jr on our purchase of a 2017 F150. Was very pleased with our experience with the dealership and with Joe. I would recommend both to all. Will visit both for our next purchase. Irvin in finance was very detailed in describing additional service packages available.

    Does recommend this dealer

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  • Great Service from Mike Gorman!
    August 31, 2017

    This was the 3rd vehicle we purchased from Mike/Troy Ford. He walked us through all the features and gadgets. He is really customer focused!


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    This was the 3rd vehicle we purchased from Mike/Troy Ford. He walked us through all the features and gadgets. He is really customer focused!

    Does recommend this dealer

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  • MARCUS Combs
    August 22, 2017

    Bought new escape at troy ford Marcus Combs was great salesman answered any question that we asked him and was very helpful gen I asked him if he ...


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    Bought new escape at troy ford Marcus Combs was great salesman answered any question that we asked him and was very helpful gen I asked him if he would hook my phone up to my escape and described how to use air and and to answer and make call was very polite and was a wonderful salesman

    Does recommend this dealer

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  • Mike Gorman
    August 20, 2017

    Mike was very helpful with me. I haven't bought a car in 13 years (also a ford). I was very nervous and he made me feel comfortable. He did so wel...


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    Mike was very helpful with me. I haven't bought a car in 13 years (also a ford). I was very nervous and he made me feel comfortable. He did so well i also purchase a used car for my grandson.

    Does recommend this dealer

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  • Great will do my business there always
    August 19, 2017

    Mike Gorman is my go to guy at Troy Ford worked to get me the car I wanted he is great my whole experience with Mike for my husband and I was wond...


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    Mike Gorman is my go to guy at Troy Ford worked to get me the car I wanted he is great my whole experience with Mike for my husband and I was wonderful he is very knowledge

    Does recommend this dealer

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  • Excellent service
    August 17, 2017

    Mike Gorman was Awesome! Not only did he have a great sense of humor, but he made it very easy and stress free when purchasing my vehicle. I highl...


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    Mike Gorman was Awesome! Not only did he have a great sense of humor, but he made it very easy and stress free when purchasing my vehicle. I highly recommend Mike and I will be using him again.

    Does recommend this dealer

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  • Mike Gorman

    Mike helped me a great deal, it has been a long time since I've purchased a new car (13 years) He made me feel real comfortable with the whole pr...

    Dealer Response

    We are happy to hear Mike was such a huge part of making this happen for you, Darline! Thanks again for your business! Take care!


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    Mike helped me a great deal, it has been a long time since I've purchased a new car (13 years) He made me feel real comfortable with the whole process. He did so well we came back and bought a used care for my grandson. Thank you Mike you were great.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are happy to hear Mike was such a huge part of making this happen for you, Darline! Thanks again for your business! Take care!


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  • Mike Gorman

    Mike Gorman sold me my 2014 Ford edge. He was very professional and courteous. Need more like him

    Dealer Response

    Heather, thank you for your kind words and congratulations on your new vehicle! It is great to hear that Mike was able to go above and beyond your...


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    Mike Gorman sold me my 2014 Ford edge. He was very professional and courteous. Need more like him

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Heather, thank you for your kind words and congratulations on your new vehicle! It is great to hear that Mike was able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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