Reviews
Write a reviewThank you so much JB with ED`s assistance.
Thank you so much JB with ED`s assistance. Thanks Ian for showing remote start for my new Chevy!!!
Thank you so much JB with ED`s assistance.
Thank you so much JB with ED`s assistance. Thanks Ian for showing remote start for my new Chevy!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Will not buy another vehicle from here.
On July 31 my 85 year old mother and I bought a 2012 Jeep Liberty. It had a new inspection sticker and had a 3 month warranty. We drove it only a short way and the front end shuddered so bad we had to bring it back to the dealership. In addition, the air-conditioning was not working correctly. They said they would have it repared in a couple of days. We called and checked on it, but they kept extending how long it would take. After 6 days, my brother stopped in to check on the progress. They said it would be done Monday (a week after we bought it) I stopped in to check again on Tuesday and it had not been moved or work begun. My point is, why was this vehicle sold when it should not have passed inspection? We were not treated with respect, nor was our time considered valuable. After the salesman made the sale they did not care that they sold a bad vehicle.
Will not buy another vehicle from here.
On July 31 my 85 year old mother and I bought a 2012 Jeep Liberty. It had a new inspection sticker and had a 3 month warranty. We drove it only a short way and the front end shuddered so bad we had to bring it back to the dealership. In addition, the air-conditioning was not working correctly. They said they would have it repared in a couple of days. We called and checked on it, but they kept extending how long it would take. After 6 days, my brother stopped in to check on the progress. They said it would be done Monday (a week after we bought it) I stopped in to check again on Tuesday and it had not been moved or work begun. My point is, why was this vehicle sold when it should not have passed inspection? We were not treated with respect, nor was our time considered valuable. After the salesman made the sale they did not care that they sold a bad vehicle.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceptional customer service!
Absolutely STELLAR service! I would recommend Jeff D’Ambrosio to anyone and everyone. Joel and Omar absolutely hooked me up with the exact car I was looking for, and got me the very best deal. While other dealerships tend to “work you over,” Jeff D’Ambrosio truly values their customers and works within your budget for the car you are looking for. If you head into Jeff D’Ambrosio, ask for Joel and/or Omar - these two guys are the very best in the business and value you as a customer - every time, guaranteed! Very best car experience I ever had - I will be a forever customer!
Exceptional customer service!
Absolutely STELLAR service! I would recommend Jeff D’Ambrosio to anyone and everyone. Joel and Omar absolutely hooked me up with the exact car I was looking for, and got me the very best deal. While other dealerships tend to “work you over,” Jeff D’Ambrosio truly values their customers and works within your budget for the car you are looking for. If you head into Jeff D’Ambrosio, ask for Joel and/or Omar - these two guys are the very best in the business and value you as a customer - every time, guaranteed! Very best car experience I ever had - I will be a forever customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Caring,Compassionate ,Consistant
I want to thank Joel, and Keith at the Alfa Romero dealership for their outstanding efforts in finding me an automobile which met my specific needs, and monthly affordability. I was always treated with professionalism, and respect when contacting about concerns or questions I had. A customer for over 20 YRS, their approach to working with me has been genuine, and a real pleasure throughout this time.
Caring,Compassionate ,Consistant
I want to thank Joel, and Keith at the Alfa Romero dealership for their outstanding efforts in finding me an automobile which met my specific needs, and monthly affordability. I was always treated with professionalism, and respect when contacting about concerns or questions I had. A customer for over 20 YRS, their approach to working with me has been genuine, and a real pleasure throughout this time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Courteous sales staff
Went there to buy a used truck.Salesman Omar went with me on a test drive. One of the few tucks with decent mileage. As far as sales staff is concerned,I had excellent interaction with Keith and Omar and the sale went smooth. Would return ti buy another vehicle.
Courteous sales staff
Went there to buy a used truck.Salesman Omar went with me on a test drive. One of the few tucks with decent mileage. As far as sales staff is concerned,I had excellent interaction with Keith and Omar and the sale went smooth. Would return ti buy another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great, painless first car purchase for my son!
I helped my son purchase a used Chrysler from Jeff D'Ambrosio Alfa Romeo in April. Edgar was our sales person, and was great in helping is out in so many ways. This was my first purchase from out of state, and he helped us save time and headaches (and paperwork) in getting things taken care of quickly and easily. My son loves his car, and I was impressed when several of the staff came by to congratulate him and shake his hand. if you're in the market, definitely stop by and ask for Edgar. What a great experience!
Great, painless first car purchase for my son!
I helped my son purchase a used Chrysler from Jeff D'Ambrosio Alfa Romeo in April. Edgar was our sales person, and was great in helping is out in so many ways. This was my first purchase from out of state, and he helped us save time and headaches (and paperwork) in getting things taken care of quickly and easily. My son loves his car, and I was impressed when several of the staff came by to congratulate him and shake his hand. if you're in the market, definitely stop by and ask for Edgar. What a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly, profession and very helpful.
Friendly, profession and very helpful. All the guys there made my experience a wonderful one
Friendly, profession and very helpful.
Friendly, profession and very helpful. All the guys there made my experience a wonderful one
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were great to us! Our salesman Keith went above and...
They were great to us! Our salesman Keith went above and beyond to make sure we got the car we wanted and got a great deal. Would recommend to go here for your next car. Great vehicles and even better people!
They were great to us! Our salesman Keith went above and...
They were great to us! Our salesman Keith went above and beyond to make sure we got the car we wanted and got a great deal. Would recommend to go here for your next car. Great vehicles and even better people!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great environment kind people
This was my first time financing a car Mr. Edgar Floyd was a great help and very kind. He was very patient with my sister and I and broke everything down for me. He also gave my sister some good advice on her jeep. I had a busy, 2yr old with me and the entire staff were kind and understanding even through the tantrums and screaming. I would highly recommend this Mr. Edgar and the Lancaster location, overall great first experience.
great environment kind people
This was my first time financing a car Mr. Edgar Floyd was a great help and very kind. He was very patient with my sister and I and broke everything down for me. He also gave my sister some good advice on her jeep. I had a busy, 2yr old with me and the entire staff were kind and understanding even through the tantrums and screaming. I would highly recommend this Mr. Edgar and the Lancaster location, overall great first experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy, straightforward process
Xavier was incredibly easy to work. No games, no pressure, all details and costs laid out for me to see. he suggested a test drive route that showed off the full capabilities of the Giulia. I wouldn't hesitate to get my next one from him, and would gladly recommend him to others.
Easy, straightforward process
Xavier was incredibly easy to work. No games, no pressure, all details and costs laid out for me to see. he suggested a test drive route that showed off the full capabilities of the Giulia. I wouldn't hesitate to get my next one from him, and would gladly recommend him to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car