Reviews
Great service once again from Keystone Volvo.
Great service once again from Keystone Volvo. Larry Murphy is excellent working with his customers. My car runs lije a dream. Thank you Larry and your team of mechanics at Keystone. I've been with you for 15 years..
Great service once again from Keystone Volvo.
Great service once again from Keystone Volvo. Larry Murphy is excellent working with his customers. My car runs lije a dream. Thank you Larry and your team of mechanics at Keystone. I've been with you for 15 years..
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Penny, thank you for being a loyal customer for 15 years! We truly appreciate your business. We’ll be sure to pass your kind words along to Larry. See you next time at Keystone Volvo of Berwyn!
Quite pleased with service.
Quite pleased with service. Thanks Lawrence. Thanks Julio. Communication and professionalism were outstanding. I very much appreciate your dedication to your work.
Quite pleased with service.
Quite pleased with service. Thanks Lawrence. Thanks Julio. Communication and professionalism were outstanding. I very much appreciate your dedication to your work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled you had a great service experience with Lawrence and Julio! Thank you for choosing Keystone Volvo of Berwyn and for sharing your support online, Grace.
Went in for an Oil change.
Went in for an Oil change. First time with this car. Sean in Service was excellent.
Went in for an Oil change.
Went in for an Oil change. First time with this car. Sean in Service was excellent.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to see your positive review! The Keystone Volvo of Berwyn team looks forward to your next visit with us. Sean will appreciate your kind words.
Great dealership.
Great dealership. Excellent service. The sale was easy without any hassles. Big thanks to Kevin Whalen and Benjain Stein who were both friendly, helpful and a pleasure to do business with.
Great dealership.
Great dealership. Excellent service. The sale was easy without any hassles. Big thanks to Kevin Whalen and Benjain Stein who were both friendly, helpful and a pleasure to do business with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are grateful for your positive review! We will be sure to pass along your appreciation to Kevin and Benjamin. We look forward to seeing you next time at Keystone Volvo of Berwyn!
We had the most incredible service at Berwyn Volvo.
We had the most incredible service at Berwyn Volvo. Kevin, our salesperson, was attentive, helpful but not pushy and my daughter even said that we can’t buy any car except from him! Jordan made sure we knew every inch of the car and how it worked. When we left, the feeling was like you were part of the Volvo family. I have owned many cars - I will never buy another car from anyone else
We had the most incredible service at Berwyn Volvo.
We had the most incredible service at Berwyn Volvo. Kevin, our salesperson, was attentive, helpful but not pushy and my daughter even said that we can’t buy any car except from him! Jordan made sure we knew every inch of the car and how it worked. When we left, the feeling was like you were part of the Volvo family. I have owned many cars - I will never buy another car from anyone else
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Debbie, that is a fantastic review! Thank you for sharing your feedback about Kevin and Jordan. We truly appreciate your business and we will pass along your compliments. Thank you for choosing Keystone Volvo of Berwyn!
We had the most incredible service at Berwyn Volvo.
We had the most incredible service at Berwyn Volvo. Kevin, our salesperson, was attentive, helpful but not pushy and my daughter even said that we can’t buy any car except from him! Jordan made sure we knew every inch of the car and how it worked. When we left, the feeling was like you were part of the Volvo family. I have owned many cars - I will never buy another car from anyone else
We had the most incredible service at Berwyn Volvo.
We had the most incredible service at Berwyn Volvo. Kevin, our salesperson, was attentive, helpful but not pushy and my daughter even said that we can’t buy any car except from him! Jordan made sure we knew every inch of the car and how it worked. When we left, the feeling was like you were part of the Volvo family. I have owned many cars - I will never buy another car from anyone else
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Debbie, we're delighted to hear about your incredible experience with Kevin and Jordan at Keystone Volvo of Berwyn. Welcome to the Volvo family; we look forward to serving you for years to come!
Our car suffered an unanticipated and complete electrical
Our car suffered an unanticipated and complete electrical shutdown on Saturday afternoon. We had the car towed in, they found space on their schedule, and we had the car back on Tuesday. They efficiently addressed what could have been a hugely inconvenient and expensive problem.
Our car suffered an unanticipated and complete electrical
Our car suffered an unanticipated and complete electrical shutdown on Saturday afternoon. We had the car towed in, they found space on their schedule, and we had the car back on Tuesday. They efficiently addressed what could have been a hugely inconvenient and expensive problem.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ron, we're so glad we could assist quickly and efficiently with your car's electrical issue. Thank you for choosing Keystone Volvo of Berwyn and sharing your experience!
Very efficient and on time.
Very efficient and on time. Staff are always helpful and pleasant. Booking service was easy.
Very efficient and on time.
Very efficient and on time. Staff are always helpful and pleasant. Booking service was easy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your confidence in Keystone Volvo of Berwyn!
I purchased my vehicle from Berwyn Volvo and have been
I purchased my vehicle from Berwyn Volvo and have been serviced by them since, always excellent service. I have found Berwyn Volvo to be very helpful and a service department that can be trusted. I really like the video speaking to the needed repairs. And, the waiting area is quite comfortable. I also have to compliment ALL the staff very friendly, helpful and most of all sincerely caring. I feel like I am their most important customer each time I visit the dealership. Thanks.
I purchased my vehicle from Berwyn Volvo and have been
I purchased my vehicle from Berwyn Volvo and have been serviced by them since, always excellent service. I have found Berwyn Volvo to be very helpful and a service department that can be trusted. I really like the video speaking to the needed repairs. And, the waiting area is quite comfortable. I also have to compliment ALL the staff very friendly, helpful and most of all sincerely caring. I feel like I am their most important customer each time I visit the dealership. Thanks.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Alex, thank you for sharing your positive feedback about our sales and service teams! We look forward to seeing you next time at Keystone Volvo of Berwyn.
Dropped car of for regular service at 10:30 AM.
Dropped car of for regular service at 10:30 AM. Waited in the area all day for regular service to be completed. Dealer service center called at 3:30 PM, saying the service would be complete, and the car would be ready for pickup by 4:30 PM. Show up at 4:30 PM, only to be told that the service would not be completed on that day, but I could take a loaner and come back tomorrow. I live over an hour drive away, so in addition to the wait on the first day, had to spend 2 hours driving the next day. Won't be back.
Dropped car of for regular service at 10:30 AM.
Dropped car of for regular service at 10:30 AM. Waited in the area all day for regular service to be completed. Dealer service center called at 3:30 PM, saying the service would be complete, and the car would be ready for pickup by 4:30 PM. Show up at 4:30 PM, only to be told that the service would not be completed on that day, but I could take a loaner and come back tomorrow. I live over an hour drive away, so in addition to the wait on the first day, had to spend 2 hours driving the next day. Won't be back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the inconvenience and miscommunication that occurred during your service visit. It's never our intention to cause such frustration or disrupt your schedule. We appreciate your feedback and would like to discuss how we can make this right with you. Please feel free to reach out to me so we can have a conversation. Thank you, Benjamin Stein - General Manager - (610) 647-1800