Keystone Volvo Cars Berwyn

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
70 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    April 18, 2020

    You made it easy for me to have my car serviced. Thanks for bringing my car back home. The process was very customer friendly !

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Martti, thank you for stopping by to leave Keystone Volvo of Berwyn a five-star review! We are glad to have your business and look forward to taking c...are of you in the future.

  • 5.0 out of 5
    November 11, 2019

    Dave Jurgensen is always my go to first - for any new car purchase for my family. I trust Dave and I know he is always looking out for my best interests... - which is very important to me. He's a great guy and I really appreciate his service level, which is always above and beyond that which I receive elsewhere in any service driven business. Thanks to Dave!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mike - It makes us smile to hear that you can turn to Dave whenever you're in need of a new car and know that you'll be well taken care of. Thank you ...so much for your rave review! All of us at Keystone Volvo of Berwyn are grateful for your repeat business and look forward to our continued relationship.

  • February 18, 2014

    This is the 3rd vehicle that I have purchased from Keystone Volvo Berwyn in the past 9 years and I have recommended many friends and colleagues who have... also been extremely satisfied and impressed. David Jurgensen of Sales answers all questions to your satisfaction and is readily available, even on his day off. His extensive understanding of all aspects of the vehicles and sales stems from his many years in the automobile business and at this dealership. He is beyond reproach. At delivery, he'll spend an hour or more explaining all aspects of the new car which is necessary given today's technology. Every aspect of this dealership is top tier including spotless facilities, locating the exact vehicle desired, keeping promises regarding service, supplying loaner vehicles, etc. When delivered, the vehicle appears to be ready for a car show. True to their motto, there is "No pressure, No hype". There is no competition amongst the sales personnel and all work together for optimal customer satisfaction as Ron DenBroeder and Khalid Laraki of Sales will volunteer to answer any questions if you walk onto the showroom floor while Dave Jurgensen is attending to another customer. Kenneth Upton of Service keeps all promises regarding repairs and is a pleasure to work with. Ben Stein, Sales Manager is involved in the sales process and can make things happen. Every aspect of this dealership is 10 out of 10.

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    Shopped for a new car
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  • 5.0 out of 5
    October 27, 2019

    My advisor, Rich, was friendly, professional, and efficient. Check-in was easy. The loaner I had requested was ready for me. He kept me informed of... the progress throughout the day. It was a great experience. Thank you!

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    Came in for service or repair
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  • 5.0 out of 5
    October 3, 2019

    Nasir Khan has been a joy to work with. He is fair, honest and so accommodating. Would work with him again anytime. Highly recommend Keystone Volvo.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 2, 2019

    Great car buying experience! Dave Jorgensen, the sales advisor exceeded expectations. They did not have the car on the premises and they found exactly... what I was looking for and had it shipped to Devon, PA

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    Shopped for a new car
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  • 5.0 out of 5
    May 28, 2019

    Dropped my vehicle off with a few warranty repairs needed. Picked up a loaner car. A day later everything was fixed along with new tires to solve some... issues with tires I bought at a local shop.

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  • 4.0 out of 5
    April 14, 2019

    Customer service with Larry and the team. The communication before I even got to the shop was wonderful. I received an email detailing the visit and who... would be helping me. The email said Larry Murphy would be there to help me and that is exactly who was there to greet me when I pulled up.

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  • 5.0 out of 5
    April 10, 2019

    Craig and the rest of the Keystone team are the best! Wouldn't buy or service anywhere else. Highly recommend. Easiest transaction of my life. Zero... complaints.

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    Shopped for a new car
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  • 5.0 out of 5
    April 6, 2019

    No waiting around, fast completing the paperwork because everything was already prepared for my signature. Then went over the details of the car. Best... experience I've ever had picking up a car.

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    Shopped for a new car
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