Shively Motors Dodge Chrysler Jeep Ram of Shippensburg

Worst service shop in Shippensburg/Chambersburg area Purchased a used vehicle 2 years ago. No problem with sale but service shop is the worst ever encountered.... 1) $105 diagnostic fee which does not include computer diagnostic. 2) Said they replaced fuel pump. Could provideno proof (no old pump, no invoice for new pump) 3) Would not honor labor warranty 4) A week later vehicle died again 5) Said fuel pump died again. (No old part, No invoice for new pump) 6) Would not honor labor warranty 7) After me telling the service manager (Bob) in 3 separate phone conversations I would pay and pick up the vehicle her repeatedly called me to try and treat me like an idiot. After his 3rd harassment call I cussed him out. 8) Then because he harassed me into cussing him out he refused to work on vehicle. 9) They refused to let me talk to the general manager. 10) With refusal to talk to general manager and with no proof of work I can only assume the lied about any work both times. 11) I spent $350 to find out they are con men 12) Another shop is now retrieving my vehicle and has assured me They will honor parts and labor warranty. Run away from this shop as fast as you can!!!

I worked with Brad Ramos. He made the process easy, was willing to answer all questions, and did not pressure me into any sales. Also, the dealership in... general made the purchase (paperwork) process quick. Which I appreciated. I hate the wait.

My husband and I love Shively Motors. We are both drive vehicles from Shively and this is our 5th deal with our one and only salesmen, RONNIE MILEY. He... just makes it too easy :)

Awesome Dealership. Great experience,Great people. Straight forward and look forward to using them again in the future. Would recommend them to anyone... looking for a vehicle.

Ron Wagaman The Pre-Owned Sales Manager Went Out Of His Way To Provide Me A Great Deal. Hats Off To Ron And The Entire Shively Motors Of Shippensburg Staff... For The Best Buying Experience I've Ever Had. I Will Be Telling Everyone About This Great Dealership! They Have The Cleanest Pre-Owned Vehicles I Have Ever Seen At 1 Location.

Brad sincerely went above and beyond, Keith and the financing team as well! I doubted I could ever get another vehicle with my credit but they spent hours... helping and doing whatever they could to get me into my dream car. I was stuck in an unsafe vehicle and they got me into a brand new Jeep safe and perfect. They’re not like you’re average dealership at all, they’re a family and truly care about every person that walks in the door. I cannot thank you all enough!

Was in the market for a used car and found it at Shively of Shippensburg. Tammy Moody is wonderful to work with. Will be buying my next car from them.

Helpful and great to work with. They are willing to go above and beyond to help you. Michele brought the car to me to test drive and the manager was just... awesome. 10/10

Brad and ken where really great.they explained the differences in the cars I was looking at, answered all my questions about financing. After I decided... on a car Brad took the time to show me all the features and how to get to them, introduced me to the different departments, made sure I had their cards in case I had any questions or need something done. I picked up my new Cherokee and I love it. Thanks

The sales team and service at Shively in Shippensburg has been amazing! I am a repeat customer and will not go anywhere else! They have gone above and... beyond for me with every visit and every purchase!