Reviews
Very kind and attentive sales reps.
Very kind and attentive sales reps. The vehicle was ready for us to test drive when we arrived. There was no pressure. I never once felt like I was being pushed into something I didn't want. They worked out each of my concerns and we were able to come to an agreement that I felt good about. Nate was a pleasure to work with even as the dealerships closing time approached and as time ran over into their closing time, I never felt rushed or pushed through any process eventhough I took a long time debating, asking questions and thinking it over before coming to a decision. Overall I am happy with the vehicle. I feel good about the price, condition of the vehicle, thoughts on reliability, warranty, customer service, etc. Just felt good leaving with my vehicle and I am still happy a few days after taking the vehicle home.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
say that they can help, but unless you have perfect
say that they can help, but unless you have perfect credit they can't. right.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
First time dealing with this business.
First time dealing with this business. Great service. Vehicle taken on for recall service. Was able to get vehicle in quickly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I like their service.
I like their service. Never have a problem getting scheduled and the work is done right
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We had a great experience at this dealer.
We had a great experience at this dealer. They had listed the vehicle I wanted on cars.com and I hit the button to verify availability early on the morning after a long weekend. The Customer Service Manager, Layla, is exceptionally responsive. She called me within an hour to verify. By lunchtime, thanks to the help of Caleb and a very professional and efficient staff, we had our new Jeep. This was the best experience (among many, many) we’ve had in purchasing a vehicle. Everyone was professional and friendly, everything was done just right and we’re grateful. We’ll be back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very nice got my vehicle in and a few recalls done in a
Very nice got my vehicle in and a few recalls done in a short and quick time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I only used this dealership for recalls on my truck .
I only used this dealership for recalls on my truck . Never bought any cars from here . So the service went well , courtesy was great .
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The buying process was painless!
The buying process was painless! The staff are kind and friendly. I am loving my new Jeep!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service team.
Excellent service team. Highly recommend this Shively location. My husband had his Dart in service at another Dodge site for months and was not properly repaired. This location in Shippensburg resolved the issue and was amazingly professional. Treating the customer with respect. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome sales and service departments.
Awesome sales and service departments. Have tried other RAM dealers but always end up back at Shively.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
