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Shively Motors Dodge Chrysler Jeep Ram of Shippensburg

(222 reviews)
Visit Shively Motors Dodge Chrysler Jeep Ram of Shippensburg
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–1:00pm
Sunday Closed Closed
New (717) 477-3265 (717) 477-3265
Used (717) 477-3280 (717) 477-3280
Service (717) 477-3271 (717) 477-3271

Reviews

(222 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shively Motors Dodge Chrysler Jeep Ram of Shippensburg from DealerRater.

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Very kind and attentive sales reps.

Very kind and attentive sales reps. The vehicle was ready for us to test drive when we arrived. There was no pressure. I never once felt like I was being pushed into something I didn't want. They worked out each of my concerns and we were able to come to an agreement that I felt good about. Nate was a pleasure to work with even as the dealerships closing time approached and as time ran over into their closing time, I never felt rushed or pushed through any process eventhough I took a long time debating, asking questions and thinking it over before coming to a decision. Overall I am happy with the vehicle. I feel good about the price, condition of the vehicle, thoughts on reliability, warranty, customer service, etc. Just felt good leaving with my vehicle and I am still happy a few days after taking the vehicle home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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say that they can help, but unless you have perfect

say that they can help, but unless you have perfect credit they can't. right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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First time dealing with this business.

First time dealing with this business. Great service. Vehicle taken on for recall service. Was able to get vehicle in quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I like their service.

I like their service. Never have a problem getting scheduled and the work is done right

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We had a great experience at this dealer.

We had a great experience at this dealer. They had listed the vehicle I wanted on cars.com and I hit the button to verify availability early on the morning after a long weekend. The Customer Service Manager, Layla, is exceptionally responsive. She called me within an hour to verify. By lunchtime, thanks to the help of Caleb and a very professional and efficient staff, we had our new Jeep. This was the best experience (among many, many) we’ve had in purchasing a vehicle. Everyone was professional and friendly, everything was done just right and we’re grateful. We’ll be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very nice got my vehicle in and a few recalls done in a

Very nice got my vehicle in and a few recalls done in a short and quick time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I only used this dealership for recalls on my truck .

I only used this dealership for recalls on my truck . Never bought any cars from here . So the service went well , courtesy was great .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The buying process was painless!

The buying process was painless! The staff are kind and friendly. I am loving my new Jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service team.

Excellent service team. Highly recommend this Shively location. My husband had his Dart in service at another Dodge site for months and was not properly repaired. This location in Shippensburg resolved the issue and was amazingly professional. Treating the customer with respect. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome sales and service departments.

Awesome sales and service departments. Have tried other RAM dealers but always end up back at Shively.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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