Kenny Ross Chevrolet Cadillac

Thank you. Your email has been sent to the dealer.

Share 
Sales 9:00 AM - 4:00 PM
Service 8:00 AM - 4:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 5:00 PM
Sat 9:00 AM - 4:00 PM
Sun Closed
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

3.7
115 lifetime reviews.
  • Kenny Ross Somerset - Highly Recommended Dealershp

    I have had the best dealership experience in my life at Kenny Ross - Somerset, and I've worked with many dealers. Tanner was very eager, outgoing...

    Dealer Response

    Paul, we would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased ...


    Show Full Review

    I have had the best dealership experience in my life at Kenny Ross - Somerset, and I've worked with many dealers. Tanner was very eager, outgoing, knowledgeable in walking me through my vehicle features and seemed to be as excited as I was about my new vehicle (you can't teach that enthusiasm). Keri was extremely knowledgeable in finding and describing financial options available to me. Keri listened to my needs, she was patient with me as I requested help in running several different payment and term scenarios before finalizing the loan. I pay attention to the details, and most people just think I'm a pain, but not Keri. I got the feeling she had my best interest in mind. I also observed many people coming in asking Keri for her advise... I knew I was working with the best! I also worked with Mark and Doug too, these guys very personable and excellent to work with as well. The people at Kenny Ross Somerset make up a great team, you can tell they all have respect for each other too! What a great atmosphere. I'll be a repeat customer!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Paul, we would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Keri and Mark so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Doug Rea | General Manager | drea@kennyross.com


    Hide Full Review
  • Excellent customer service!

    I just purchased an used Silverado from Kenny Ross in Somerset and I was blown away by the level of customer service. Joey was a very easy to wor...

    Dealer Response

    Thank you for the wonderful five-star review, Jeremy! We're happy to know you had a great experience working with Joey to find your perfect car. O...


    Show Full Review

    I just purchased an used Silverado from Kenny Ross in Somerset and I was blown away by the level of customer service. Joey was a very easy to work with salesman and he did everything he could to make sure I could get into the Silverado at a price I felt comfortable paying. Even when I did not think we could reach a comfortable price due to depreciation of my trade Joey and the sales managers worked with me and made sure I got my truck at a great price. Never have I experienced such great customer service from a dealership in my life. Needless to say they have earned a life time customer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the wonderful five-star review, Jeremy! We're happy to know you had a great experience working with Joey to find your perfect car. Our team works very hard to get each customer the best vehicle for them. Please let us know if we can help you in the future! Thanks again!


    Hide Full Review
  • AWFUL EXPERIENCE

    I had a very good experience purchasing my vehicle (Love the car) until I took it for regular maintenance under my GM certified warranty. The serv...

    Dealer Response

    Eric, thank you for sharing your feedback. It is important to us that we satisfy every customer and you actually really help us by bringing this i...


    Show Full Review

    I had a very good experience purchasing my vehicle (Love the car) until I took it for regular maintenance under my GM certified warranty. The service was completed and I was told I owed for the oil change and tire rotation. I said that's not right because the car was GM certified and only 4,500 miles into my warranty. The dealership said it was not filed as GM certified. I reached back out to Tom Baglio would sold me the vehicle and he stated he could not remember if the car was certified or not even though we had multiple conversations around this fact because I live 90 minutes from the dealership and he told me I could take it to the Kenny Ross near my home for the the free services during the warranty. The car was also listed as a GM certified vehicle on their website when I was going through the purchase process. Tom was very helpful when I was purchasing the car but now he will not return my calls and has not followed up with me like he said he would. PLEASE DO NOT BUY A CAR FROM THIS DEALERSHIP OR TOM BAGLIO! They misrepresent their vehicles and do not work with customers to resolve their issues. My family and I, who have bought multiple vehicles from here will not be doing business with them anymore and are very disappointed in how Kenny Ross has handled this. We will be discussing our experience with all our friends and family to ensure no one purchases their vehicles from them going forward!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Eric, thank you for sharing your feedback. It is important to us that we satisfy every customer and you actually really help us by bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Regards, Jayson Miller | General Manager | jmiller2@kennyross.com


    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since January 2008

Dear shopper,

For more than 50 years, I have lived in this community, where I have raised my children and grandchildren. I take pride in our reputation since 1954. My family and the 600 men and women of Kenny Ross dealerships will never offer a risk free car or truck that I would not want to drive myself.

Kenny Ross, Since 1954

"Kenny Ross Chevrolet Cadillac, Ask a Neighbor!"