Subaru Of Champaign County Hours
At Subaru of Champaign County, we believe you should be as hassle free during the car shopping process as possible. Beca
use we take pride in serving our customers to the fullest, we have established a web site that will not only help you find the right new car or used car in the Champaign area that you are looking for, but also help you with financing, car repair and service and locating the correct car parts.
"A Dealership Built Around You!"
Oil, Filter Change
$35.95 and up*
$49.95 and up*
$24.95 and up*
Read reviews that mention:
Salesperson did not push for added extras. I told them what I wanted and worked with me on negotiation. They made my car buying experience less stressful.
Unfortunately - even though we love the Subaru car we have, we have had horrible experience dealing with the service team here. Phone responses and conversations... are consistently rude, service is poor and extremely overpriced. Willingness to fix known Subaru issues even under warranty is very, very low. Here are some of our experiences to date: 1. Oil consumption issue. Our car was needing 1.5-2.5 quarts of oil added every single oil change. At first they tried to tell us this was normal (even though I complained about it every oil change). After Subaru released a recall/test for oil consumption, they told us that our car had failed the consumption test. Insane. After forcing them to run the test again - they admitted finally that the car was consuming more oil. They refused to refund me the cost of the oil even though we had documentation and receipts. 2. AT/Transmission Oil issue. When driven for 2 hours plus our vehicle regularly lights up with AT/Oil light. After 3 visits to the shop we are no further than the first. The next suggested alternative is that the shop takes the car and drives it for 2 hours until the light comes on to read the code. It has been an extremely frustrating experience. 3. Oil change regularity. Each time I take my car in for service a particular employee would try to badger me into getting an oil change after 5k miles (even though Subaru as a manufacturer recommends 7500). 4. Depending on the employee you get when you phone their service desk you can have a very undesirable/rude experience. 5. Phone surveys - each time we've visited their service center we've been hit by a phone survey almost immediately after. Each time we've indicated that we were not satisfied and would like a return call. We have never received a call.
Worked with Chuck is Sales who did a great job of getting me all the information I needed to make my buying decision. I drove 3 hours to pick up car and... it was just as he described! Worked with Kelly, used car manager and Lesley and they who process was smooth! Great dealership, don’t be afraid to shop online with them
Had a great experience. Salesman was very knowledgeable about the cars we looked at. Did not feel any pressure to buy.
Recently purchased a Forester from this dealer. Appreciated the no pressure atmosphere as I shopped for the perfect car for a few months.
We would highly recommend Subaru of Champaign. Justin Blue was great to work with, as were the rest of the staff along the way. The best buying experience... we've had in Central Illinois, & we will be repeat customers.
This is my second Subaru Forester purchased from Justin Blue. He is very knowledgeable about Subarus and is an excellent salesperson, not pushy and easy... to work with, If i live long enough and the time is right, Forester # 3 will be another sale from him.
Cortez, even though he was in training did an excellent job. I would recommend anyone interested in buying a new Subaru the see this young man.
Purchased my second Subaru Impreza. Worked with Justin Blue who worked really hard to get me the features I wanted in my price point. He was knowledgeable... but low pressure which I appreciated very much. My experience with the financing there was painless.
Very nice dealership with no pressure. Kenny and the sales staff were helpful in every way. It was a positive experience which is important when buying... a vehicle.