Subaru Of Champaign County

4.0 out of 5 4.0
Rectangle 48
Sales 10:00 AM - 6:00 PM
Service 8:00 AM - 6:00 PM

Subaru Of Champaign County Hours

Sales

Monday

10:00 AM - 6:00 PM

Tuesday

10:00 AM - 6:00 PM

Wednesday

10:00 AM - 6:00 PM

Thursday

10:00 AM - 6:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2019

At Subaru of Champaign County, we believe you should be as hassle free during the car shopping process as possible. Beca

...

use we take pride in serving our customers to the fullest, we have established a web site that will not only help you find the right new car or used car in the Champaign area that you are looking for, but also help you with financing, car repair and service and locating the correct car parts.

"A Dealership Built Around You!"

Service

Oil, Filter Change

$35.95 and up*

Wheel Balance

$49.95 and up*

Tire Rotation

$24.95 and up*

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 13, 2018

    Salesperson did not push for added extras. I told them what I wanted and worked with me on negotiation. They made my car buying experience less stressful.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 13, 2018

    Unfortunately - even though we love the Subaru car we have, we have had horrible experience dealing with the service team here. Phone responses and conversations... are consistently rude, service is poor and extremely overpriced. Willingness to fix known Subaru issues even under warranty is very, very low. Here are some of our experiences to date: 1. Oil consumption issue. Our car was needing 1.5-2.5 quarts of oil added every single oil change. At first they tried to tell us this was normal (even though I complained about it every oil change). After Subaru released a recall/test for oil consumption, they told us that our car had failed the consumption test. Insane. After forcing them to run the test again - they admitted finally that the car was consuming more oil. They refused to refund me the cost of the oil even though we had documentation and receipts. 2. AT/Transmission Oil issue. When driven for 2 hours plus our vehicle regularly lights up with AT/Oil light. After 3 visits to the shop we are no further than the first. The next suggested alternative is that the shop takes the car and drives it for 2 hours until the light comes on to read the code. It has been an extremely frustrating experience. 3. Oil change regularity. Each time I take my car in for service a particular employee would try to badger me into getting an oil change after 5k miles (even though Subaru as a manufacturer recommends 7500). 4. Depending on the employee you get when you phone their service desk you can have a very undesirable/rude experience. 5. Phone surveys - each time we've visited their service center we've been hit by a phone survey almost immediately after. Each time we've indicated that we were not satisfied and would like a return call. We have never received a call.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • May 12, 2018

    Worked with Chuck is Sales who did a great job of getting me all the information I needed to make my buying decision. I drove 3 hours to pick up car and... it was just as he described! Worked with Kelly, used car manager and Lesley and they who process was smooth! Great dealership, don’t be afraid to shop online with them

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 9, 2018

    Had a great experience. Salesman was very knowledgeable about the cars we looked at. Did not feel any pressure to buy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 6, 2017

    Recently purchased a Forester from this dealer. Appreciated the no pressure atmosphere as I shopped for the perfect car for a few months.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 26, 2017

    We would highly recommend Subaru of Champaign. Justin Blue was great to work with, as were the rest of the staff along the way. The best buying experience... we've had in Central Illinois, & we will be repeat customers.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 4, 2017

    This is my second Subaru Forester purchased from Justin Blue. He is very knowledgeable about Subarus and is an excellent salesperson, not pushy and easy... to work with, If i live long enough and the time is right, Forester # 3 will be another sale from him.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 16, 2017

    Cortez, even though he was in training did an excellent job. I would recommend anyone interested in buying a new Subaru the see this young man.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2017

    Purchased my second Subaru Impreza. Worked with Justin Blue who worked really hard to get me the features I wanted in my price point. He was knowledgeable... but low pressure which I appreciated very much. My experience with the financing there was painless.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 23, 2016

    Very nice dealership with no pressure. Kenny and the sales staff were helpful in every way. It was a positive experience which is important when buying... a vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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