Whiteside Chevrolet Buick GMC Cadillac of St. Clairsville

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
44 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 15, 2020

    Recently needed some warranty work on my 2018 Silverado that was purchased at a dealer that closed down and was pleasantly surprised that I was treated... as a long time customer, not someone else's problem. Everything was handled professionally and I was made to feel very comfortable during my time in the customer lounge. Everything was neat and orderly and you could tell the extra measures being taken in these unprecedented times to sanitize everything the customer came in contact with. They thoroughly wiped down everything that could have been touched inside my vehicle before returning it to me. Very impressed!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2020

    We always go to Whitesides any time we want to shop for a vehicle. The whole staff from sales, finance, and service are top notch! We are totally satisfied... with our experiences at Whitesides and will continue to shop there in the future. I would recommend this dealership to anyone that was wanting a great experience on a new or used automobile.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 26, 2018

    Very professional sales team. Keep me posted on the vehicle I was looking at. Internet sales was on it right from the beginning at looking for my vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2020

    This dealership is a five star company! We have been dealing with them for over 10 years and will never go anywhere else. Everyone from sales, finance... and service deserve a 5 star rating! Thanks again to Whitesides, of St.Clairsville, Ohio for a great new vehicle and wonderful service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 22, 2019

    I only had my oil changed and tires rotated. There's not really to much to say. It was done in a timely manner.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    February 22, 2019

    They worked with us and gave us a great deal, and we love our new car

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 18, 2019

    Great experience! Two friends have purchased since I bought my vehicle! Jo Lynne was a great asset and worked hard to get us the car we wanted! Two friends... have purchased since we did!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 29, 2018

    I gave them a great trade, they sold me a junk vehicle. I've had problems within 6 weeks of purchase. It's died 3 times this month! I've only owned it... 4 months. I asked the dealer to right their wrong and help somehow. They laughed and said, "you should've bought the warranty." That was from Sales Management. No one else would even take my call.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 19, 2018

    Steve really cares about all your needs and wants when buying a vehicle. I couldnt be happier with the way he handled everything. If I'm ever in the market... for another, he'll be the only one I'll go to!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 12, 2018

    I came to check out a few vehicles that I was wanting, but couldn't decide between. Jolynn Peshek immediately greeted myself and my young son with a warm... smile and was very welcoming. I told her that I wasn't ready to purchase at this time, but needed to research and see the vehicles I was interested in. I expected a salesperson to be put off, knowing full well that they weren't getting a sale right away, but I was wrong! Jolynn was very accommodating. She readily showed me both vehicles I was researching and thoroughly explained each of their features clearly and was very knowledgeable! I haven't had that positive of an experience with any car salesperson to date. She was not aware of this, but I had been to this dealership previously, when I purchased my last car. I did not purchase from them because the salesman who greeted us at that time immediately only spoke to my husband and then, when I made it clear that I was the one looking for a vehicle and asked about the higher end car I wanted, made a comment about looking at something "not so pricey", as if he knew what I could afford by looking at me. I was very insulted. That was a few years ago and I have not been back since. I only came this time because the dealership is nearby and I needed to see the cars quickly and they had both. Jolynn made myself and my son feel very comfortable and answered all questions (including some of his sillier ones!) I felt very relaxed with her and am hopeful to be able to make a final decision very soon. I HIGHLY RECOMMEND THIS SALESPERSON!!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
View More Reviews