Whiteside Chevrolet Buick GMC Cadillac of St. Clairsville

New 888-257-0943 Dealer Website
Used 866-813-4355 Email Dealer
Service 888-903-6046

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.1
28 lifetime reviews.
  • Awesome staff

    Staff was awesome. Very friendly. Dealership clean large selection of vehicles

    Dealer Response

    Thanks for the great rating! I am pleased to hear that everything went well for you. If we can assist you with any of your other automotive needs,...


    Show Full Review

    Staff was awesome. Very friendly. Dealership clean large selection of vehicles

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great rating! I am pleased to hear that everything went well for you. If we can assist you with any of your other automotive needs, please let us know. Thank you, Tammy McVay - tmcvay@whitesides.com


    Hide Full Review
  • Bought a new car

    It was a very good experience and we were treated very well. This is the second new car I have purchased from Whiteside in the past 1 1/2 years an...


    Show Full Review

    It was a very good experience and we were treated very well. This is the second new car I have purchased from Whiteside in the past 1 1/2 years and have not had any probable at all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Email

    Emailed requests and never received any responses.

    Dealer Response

    Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that oc...


    Show Full Review

    Emailed requests and never received any responses.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our department. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Tammy McVay - tmcvay@whitesides.com


    Hide Full Review
  • Information requested from internet ad.

    Requested info based in internet ad for used Buick Enclave. There were no pictures on Cars. com ad nor on Whiteside's website. Next day Theresa ...

    Dealer Response

    Art, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our co...


    Show Full Review

    Requested info based in internet ad for used Buick Enclave. There were no pictures on Cars. com ad nor on Whiteside's website. Next day Theresa called-would I hold for a salesman? Yes. T.C. picked up. He did not know which car i called about, nor my name, phone number or email. All this was on the info request. T.C. said he would email me pictures of the car and deal numbers based on my trade vehicle. The next day, I got an email from Tammy saying Theresa would call-she already had done this. I never heard from T.C. nor anyone else. Cars.com said this dealership was 195 miles away. In fact, it is 340 miles away. I have moved my search elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Art, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Tammy McVay - tmcvay@whitesides.com


    Hide Full Review
  • Dealership experience

    These are great people. Really take care of their customers.

    Dealer Response

    Thank you for the kind words, Tony. We're completely committed to providing top quality service and we're thrilled to hear that your experience re...


    Show Full Review

    These are great people. Really take care of their customers.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words, Tony. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Whiteside Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Regards, Tammy McVay - tmcvay@whitesides.com


    Hide Full Review
  • L. & T. Hosterman

    This is the second vehicle we have purchased from Whiteside. We previously purchased a new 2014 GMC Sierra and dealt with Jolynn Peshek who was w...

    Dealer Response

    Thank you for leaving us this great review. We are very happy to hear that Jolynn could provide you with a second car buying experience that was j...


    Show Full Review

    This is the second vehicle we have purchased from Whiteside. We previously purchased a new 2014 GMC Sierra and dealt with Jolynn Peshek who was wonderful to deal with. Our lastest purchase was a 2016 Equinox and we dealt with Darrin Wagner who was also a great salesperson - We have been very pleased with our previous purchase and the service department as well. We would definitely recommend Whiteside to friends and family as they are very easy to deal with and are willing to go the extra mile until you are satisfied.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review. We are very happy to hear that Jolynn could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Regards, Tammy McVay - tmcvay@whitesides.com


    Hide Full Review
  • Big Disappointment

    I am looking for a Cadillac EXT (truck) and saw one advertised with low mileage on website. Since I don't live in the area of this dealership, I m...

    Dealer Response

    Thank you for alerting us of this issue. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken ...


    Show Full Review

    I am looking for a Cadillac EXT (truck) and saw one advertised with low mileage on website. Since I don't live in the area of this dealership, I made a special visit to check out this vehicle. As I pulled into the lot, I saw a salesman lurking by the steps just waiting to pounce on me as soon possible. I had just turned off my vehicle and mentioned to my wife I saw him and BAM!! he was already at my front bumper wanting to know what vehicle I was interested in. He barely gave me enough time to get out of my vehicle which was enough to make me not even look at the vehicle I had come to see ; however, I did tell him and he proceeded to get the keys for a test ride. As we rode in the vehicle, he proceeded to chomp on gum he had in his mouth which was quite annoying. I asked him several questions, NONE of which he was able to answer for me. The vehicle was quite dirty both inside and out not giving a very good first impression. When I asked him about it, he said that they don't clean a vehicle until you buy it. My present Cadillac dealer would never show a used vehicle in such horrible shape. Given the first impressions of this dealership, not taking the initiative to present a clean, outstanding vehicle (even though it was used and relayed to me that it was on the lot for at least 11 days -- more than enough time to at least clean the interior) or train their sales associates to act professionally, I will never be back there for any reason. Cadillac has their "Certified Pre-Owned" inspection. This salesman/dealership told me that they do not do that. Why would I want to buy a vehicle from them?

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for alerting us of this issue. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Tammy McVay - tmcvay@whitesides.com


    Hide Full Review
  • Bought a used minivan

    Very pleasant experience throughout. I bought a used minivan and I am very happy with the whole experience.

    Dealer Response

    Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the ...


    Show Full Review

    Very pleasant experience throughout. I bought a used minivan and I am very happy with the whole experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook! Best, Tammy McVay - tmcvay@whitesides.com


    Hide Full Review
  • Service

    I was not called at the number (cell phone) I left to be called when my vehicle was ready. I had to call and inquire. I learned that me vehicle ha...

    Dealer Response

    Harry, thank you so much for your kind and honest review of Whiteside Chevrolet Buick Cadillac GMC. We always appreciate any feedback. It was a pl...


    Show Full Review

    I was not called at the number (cell phone) I left to be called when my vehicle was ready. I had to call and inquire. I learned that me vehicle had been ready for more than 3 hours,

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Harry, thank you so much for your kind and honest review of Whiteside Chevrolet Buick Cadillac GMC. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Best, Tammy McVay - tmcvay@whitesides.com


    Hide Full Review
  • Great service

    Staff was courteous and prompt. The recall was taken care of in a very timely manner. I waited on the car and was kept up to date of its status.

    Dealer Response

    Thank you for leaving us this great review, Bernard! We are glad we could get your car all fixed up and back on the road in no time. If there is a...


    Show Full Review

    Staff was courteous and prompt. The recall was taken care of in a very timely manner. I waited on the car and was kept up to date of its status.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Bernard! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Regards, Tammy McVay - tmcvay@whitesides.com


    Hide Full Review