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Reviews

Average Ratings

4.3
42 lifetime reviews.
  • Awesome car buying experience

    Our salesman Jason Dixon and our finance manager Raul Rosario went above and beyond to make us happy with our car buying experience On March 31, 2...


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    Our salesman Jason Dixon and our finance manager Raul Rosario went above and beyond to make us happy with our car buying experience On March 31, 2015. From the test drive to the purchase of the car, Jason was extremely knowledgeable and professional. He was not pushy and gave us a great deal on our new Murano. We will definitely highly recommend him to others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • CAR SHOPPING MADE EASY

    I am very pleased with Lancaster Nissan. I am new to the area and first went to Lancaster Nissan for regular service. Found the service dept. top ...


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    I am very pleased with Lancaster Nissan. I am new to the area and first went to Lancaster Nissan for regular service. Found the service dept. top notch. Recently I purchased a new Rogue and the buying experience was great! I really was "just looking" but, Derek my salesman was excellent. So helpful, knowledgeable and very patient. I bought a new car that same day. Car buying has never been something I enjoy, however this time it WAS actually enjoyable. I was made to feel very welcome at Lancaster Nissan and I am looking forward to working with Derek and the Service staff with all my car needs. As a retired teacher, I give Lancaster Nissan an A+.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service Dept.

    I am writing this review for my daughter that was very upset on the experience she had this morning. Made an service dept appointment two weeks a...


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    I am writing this review for my daughter that was very upset on the experience she had this morning. Made an service dept appointment two weeks ago for oil change and other small things. She works 50+ hours a week had on this day off. She questioned why her oil change was $100 and not going to be done maybe tomorrow, when she had an appointment. A Walkin came in oil change for the same type of car charged him less, my daughter questioned it why, then the rep. got really rude. It got to the point she decided to leave was tired of his customer service, NONE. She had an appointment made it two weeks ago, (I am repeating but this is why clients make appointments) My husband and I bought our cars there for 20 years, told my daughter should have ok experience but when she got home upset I was not happy with Lancaster Nissan, will not go back myself. She moved back home from NJ need this done and gets BAD Service. I am done too.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Easy transaction

    Low pressure and easy to deal with. I would highly recommend Tom Snyder as your salesman.


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    Low pressure and easy to deal with. I would highly recommend Tom Snyder as your salesman.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Happy, happy, happy!

    The search for my first new car seemed dismal. That was until I found the staff at Lancaster Nissan. They were very helpful and listening to my ne...


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    The search for my first new car seemed dismal. That was until I found the staff at Lancaster Nissan. They were very helpful and listening to my needs and wants in buying my first new car. JV and Don Lesher were very helpful in finding the car that was perfect for me. They found the options I wanted and the color I wanted at a price that fit my budget. The dealership was very clean and the staff was very friendly and knowledgeable. I guess all I can say is I'm more than thrilled with the whole buying experience. I will definitely be going back for service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • long time customer

    buying and servicing with lancaster nissan since 1991, they always have treated me like family. the prices are great and service is great. 9 new c...


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    buying and servicing with lancaster nissan since 1991, they always have treated me like family. the prices are great and service is great. 9 new cars since 1991 from maxima to murano all have been great. no games , no gimmicks, just great people and prices

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • long time customer

    I've been buying new nissans and having them serviced at Lancaster Nissan since 1991 and they the BEST. Their prices can not be beat and the servi...


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    I've been buying new nissans and having them serviced at Lancaster Nissan since 1991 and they the BEST. Their prices can not be beat and the service is terrific. Everyone is very kind and friendly, They treat me like family, You wont go wrong doing business with them.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Best Customer Service

    This dealership is amazing. The facility is always spotless, the staff is courteous and very knowledgable. I've never been talked down to or been ...


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    This dealership is amazing. The facility is always spotless, the staff is courteous and very knowledgable. I've never been talked down to or been told one thing and another was done to my car. I recently had body work done to my 2014 Nissan Altima and the end results were amazing! The amount of work that needed done was a lot, and the price I paid far exceeded my expectations! The price was beyond fair and they kept me very informed and updated on when my car would be ready. When I went to pick up my car, they had washed it and vacuumed it and it looked as beautiful as it did the day I drive it off the lot brand new! I am so happy! Way to go Lancaster Nissan!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service and Sales Departments

    I had the pleasure of working with Jason Vozzella at Lancaster Nissan about 5 months ago. Jason was professional and easy to work with. I left the...


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    I had the pleasure of working with Jason Vozzella at Lancaster Nissan about 5 months ago. Jason was professional and easy to work with. I left the dealership with my new vehicle feeling confident that I was taken care of and will be taken care of again in the future. I would highly recommend my friends and family to see Jason when they are ready for their next car. Thank you Jason for making me feel like part of the Nissan family

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Looking used bought new!

    Started looking for a used car. Our salesmen Rod did a great job trying to find one but after an exhaustive search recommended a new vehicle. Fort...


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    Started looking for a used car. Our salesmen Rod did a great job trying to find one but after an exhaustive search recommended a new vehicle. Fortunately there were great incentives and rates and we bought it! I've already referred two of my family members to purchase a vehicle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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