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Reviews

3.6
Average based on 21 reviews.
  • Great car purchase super friendly!!!

    Just purchased a new Cruze and everyone was so friendly. Made buying a new car very enjoyable. Will continue to service my cars here.

    Dealer Response

    Thank You!! Glad we could be of great service to you. Hope you enjoy your vehicle.


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    Just purchased a new Cruze and everyone was so friendly. Made buying a new car very enjoyable. Will continue to service my cars here.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank You!! Glad we could be of great service to you. Hope you enjoy your vehicle.


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  • BUYER BEWARE!!!!

    We have never been so disappointed with a dealership or a used vehicle that we have purchased. The dealer did the inspection and it conveniently p...


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    We have never been so disappointed with a dealership or a used vehicle that we have purchased. The dealer did the inspection and it conveniently passed. We purchased a Chevrolet Suburban from them which is what we previously owned. All of the issues we have had concern rust. We attempted to discuss with the sales manager, Rod Beidelman regarding getting out of this nightmare and getting into something a bit more dependable. Did not ask for anything but assistance in not taking too much of a loss to trade in for another vehicle. Did not ask for them to take responsibility or provide reimbursement. Rod acted as if he would try to work with us but after having to call him time and time again without return calls, we realized they would not stand by their products. We were told the general manager would contact us but she never called once. We attempted to be diplomatic but bottom line the vehicle should not have been sold. There was black paint sprayed over extreme rust. Whether the dealer did it or received it in that condition, it should not have been sold. Would not recommend the dealer and say BUYER BEWARE!!!!!******

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very Unfriendly AND Very Unprofessional!!

    I have never been treated so unprofessionally in my entire car-buying life! I found a car online, at the Sauder, New Holland location, that seemed...


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    I have never been treated so unprofessionally in my entire car-buying life! I found a car online, at the Sauder, New Holland location, that seemed to be what I was looking for. When I arrived to look at it, it was still in the service bay & when it finally came out, it was dirty (they had at least 4 hours notice that I was coming). After a few minutes, the salesman told me that the price I saw online was only good for an ordered car, not the one I went to look at. Things continued downhill from there, when after waiting for at least 20 minutes, for a "number," and a parade of men going in & out of the manager's office, I was told that they could order a car for me, at their other location, but the car I had looked at, was sold (amazingly to a guy who showed up while I waited.) Besides treating me with utter disrespect, it was quite obvious that there was friction between the salesman who took care of me (from the Ephrata location) and the New Holland staff. All in all, it was a very unpleasant experience & I would NEVER buy a part, yet alone a car, from this game-playing dealer!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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