This is the second Volvo purchased thru Stadel Volvo. With the attentiveness of the sales and maintenance staff, we are extremely satisfied, as attested... to in our purchase of this second new Volvo. Thanks, Stadel!
Great customer service Debi is always so helpful and accommodating. Service techs / mechanics always do work / service right the first time also very helpful..
Stadel Volvo is a very special dealership; Keith Shadle emailed me about the arrival of the V90 Cross Country the day it appeared at their showroom; my... wife and I drove 45 minutes to the showroom within three days and purchased the vehicle the same day; before we left, Stadel researched the Port of Baltimore inventory and found our "custom order" V90CC was in stock; we took ownership three days later; this surpassed our expectations of waiting 6-to-8 weeks; what a wonderful surprise; as expected, as an owner of 13 other Volvos dating back our first 1975 164E, the 2017 V90 Cross Country is the best Volvo yet; I am glad we were one the first retail buyers who is now enjoying their V90CC; thanks to Stadel Motors and Keith Shadle! Drew Hill
Hope you're enjoying your V90 CrossCountry - what a fantastic vehicle and glad you 'got the first one'. Thanks for your kind words toward Keith and t...he staff that stands behind him.
From Keith, our salesperson to Deb, our service advisor, everyone is exceptionally knowledgeable, accommodating and have excellent customer service skills!... So happy with our xc40 and the dealirship!
Customer service is top notch Debi is my service rep and she is on top of every detail. I never have to wait when I bring my car in. My loaner is ready... to go. She communicates with me so I know the status of my car and repairs.
The experience was particularly enjoyable because of the way I was approached and listened to without the sense of a heavy sales pitch or rush to close... a deal. Furthermore, both David Stadl and Don Wardwell are clearly have deep knowledge of Volvo that they are excited about sharing.
Working with Stadel Volvo isn't about just having a dealer interested in making a sale. They are interested in building a relationship with their customers... that far surpasses the purchase of the vehicle. Their facility, time, and attention to their customers goes above and beyond any other dealerships we've ever experienced, and will ensure that we keep coming back for years and generations to come.
Staff was friendly and efficient. Went out of their way to be helpful. First time I have left a dealership service department without feeling taken... advantage of / “ripped off”.
The young ladies at the service desk are exceptional. You're always greeted with a smile and they are always working to accommodate our schedule when we... call in for service or scheduled maintenance. The dealership is the best at customer service, far better than other car dealerships that we've dealt with from other car manufactures.
The sales associate was able to confirm over the phone that they had the vehicle I was looking for and was ready to help with my purchase first thing the... following morning. All of the staff were friendly and made the purchasing process very easy. Very happy with my experience.