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Staff was friendly and efficient. Went out of their way to be helpful. First time I have left a dealership service department without feeling taken... advantage of / “ripped off”.
The young ladies at the service desk are exceptional. You're always greeted with a smile and they are always working to accommodate our schedule when... we call in for service or scheduled maintenance. The dealership is the best at customer service, far better than other car dealerships that we've dealt with from other car manufactures.
Stadel Volvo is a very special dealership; Keith Shadle emailed me about the arrival of the V90 Cross Country the day it appeared at their showroom; my... wife and I drove 45 minutes to the showroom within three days and purchased the vehicle the same day; before we left, Stadel researched the Port of Baltimore inventory and found our "custom order" V90CC was in stock; we took ownership three days later; this surpassed our expectations of waiting 6-to-8 weeks; what a wonderful surprise; as expected, as an owner of 13 other Volvos dating back our first 1975 164E, the 2017 V90 Cross Country is the best Volvo yet; I am glad we were one the first retail buyers who is now enjoying their V90CC; thanks to Stadel Motors and Keith Shadle! Drew Hill
Hope you're enjoying your V90 CrossCountry - what a fantastic vehicle and glad you 'got the first one'. Thanks for your kind words toward Keith and t...he staff that stands behind him.
The sales associate was able to confirm over the phone that they had the vehicle I was looking for and was ready to help with my purchase first thing the... following morning. All of the staff were friendly and made the purchasing process very easy. Very happy with my experience.
Our sales representative, Don Wardwell,made our test drive and purchase of the vehicle very enjoyable. He was extremely knowledgeable about the vehicle... and explained all the features. Don also focused on the safety elements of the vehicle. He was very professional and courteous. At delivery the vehicle was well prepared and Don again patiently helped set up the vehicle for us and once again go through the vehicles features.
All in all, good people to deal with. They were pleasant and professional. they were on time for car delivery and very helpful in familiarizing me with... the cars features.
Don Wardwell, my sales representative, was very professional and knowledgeable about every aspect of my vehicle (XC90 Inscription) as well as the sales... process. It was a very pleasurable experience!
Stadel Volvo is the only dealership we have used since 2011. We love the organization of the dealership! Kellye in sales is wonderful and the dealership... is clean and beautiful.
Tremendous customer service! We got a great deal. Don was extremely knowledgeable and patient and he answered all of our questions, as we are new to... the Volvo family. Very impressed with the dealership.
Salesperson, Kellye, was very responsive online and entire purchasing experience was very pleasant and professional. Facilities are clean, comfortable... and modern. Would definitely return here for another purchase.