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Reviews

Average Ratings

5.0
Average based on 9 reviews.
  • Wonderful experience

    We had to return our LEXUS SUV, our lease was up. I always had a Lexus, four to be exact over the years. A close friend of ours has an Acura RDX. ...


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    We had to return our LEXUS SUV, our lease was up. I always had a Lexus, four to be exact over the years. A close friend of ours has an Acura RDX. His wife has the MDX as my husband does. I looked at his car and fell in love with it. I never thought I would switch from LEXUS to Acura. I had to think carefully about this move since I was so used to my Lexus. Our friend told us that he went to another dealer at first to look at his RDX. He felt very pressured there and ended up coming to Sussman Acura. This is where he purchased his car. I returned my LEXUS. I saw the new LEXUS, but they changed the style completely from the cars I had purchased before. I was so used to that style. I said to my husband, let's turn in the car and run over to the Jeep dealer, or Audi because my kids have both cars. On our way out, we passed the ACURA dealer. He said " let''s stop in" I was hesitant but figured okay. Now after all of the above, I shall tell you of the most amazing experience we have ever had purchasing a car. We walked in and noone pounced on us like most dealers. We walked in expecting to be pressured and pounced on. We actually were able to look at the cars! This lovely young woman came over and said" may I help you" We told her our friend has the RDX. BTW the showroom is out of a magazine, pristine! GORGEOUS She took us over to show us an RDX, I again was hesitant because I like being higher up in a car and was hoping this one met my needs. She said" would you like to test drive" I said sure. Well I got into the car, set the seat to my level and was so happy. The car drives like a dream !! I loved it. It has all of the bells and Whistles that we loved! My hub said" make sure you love it" or we can go to other dealers. I said i love it. Mandy the lovely young woman got the manager Jeff. He came over to sit with us. He didn't even start out talking about the car, he got to know us first. We were so happy. I cannot stand when the person selling the car says" let me get with my manager" and they keep going back and forth. My husband walked out of a dealer years ago because this is what they did. We told Jeff we loved the car. We purchased the car in less than a hour and Jeff met all of our needs. Mandy knew her stuff. She went over all the the extras, and had us pick out colors from a book. The book was even gorgeous! Mandy was the sweetest person, she never made us feel pressured. She asked us if we didn't mind telling her what our last car was. Her convo was so at ease. When we were finished with the deal, Jeff gave us girl scout cookies! We ordered the car.....it came in and Mandy went over all of the features of the car. We had a great time talking and had to remember " oh we need to go over the features" She got to know me very well. So in closing, if you want an excellent experience and a well made SUV, go to this dealer. You will not be sorry. I LOVE MY RDX

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • five stars

    needed to add a five star for facilities, chose the wrong one by accident


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    needed to add a five star for facilities, chose the wrong one by accident

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    I really liked the dealership,even though we left without getting the car. Dan was very nice ,professional and patient while we were waiting for a...


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    I really liked the dealership,even though we left without getting the car. Dan was very nice ,professional and patient while we were waiting for a friend to check out the car. I would definitely recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Sussman Acura, TSX, Certified Pre-Owned

    Bought my son a 2011 Acura TSX, pre-owned and certified. Arrived on a Friday around 4:30 PM. Immediately was created by the salesperson, Irina, an...


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    Bought my son a 2011 Acura TSX, pre-owned and certified. Arrived on a Friday around 4:30 PM. Immediately was created by the salesperson, Irina, and the Sales Manager. Showed them the online printout of the car we wanted to test drive and they got the keys immediately. Sussman is on Rt 611, it was very busy on a Friday night close to rush hour and I didn't feel comfortable having my 16 yr old drive. Irina took us to a local high school where he drove it around and then on back roads. We decided to buy the car but they were going to close soon, I was willing to come back the next day but the took care of the financing and purchase and we were out of there a little after 6:30 PM. Irina was fantastic -- really nice, polite, patient, and completely understanding so much so, that she moved my car to the other side of the dealership so we could easily get onto 611 at a light to go home. Overall it was just a great experience and I feel like it was a good value for the money. One of the great things is the free oil changes we'll get from Acura going forward. The only slightly negative thing I would say is the ease of getting in and out on 611 BUT Irina was very perceptive in realizing that I was nervous about getting my car out of their lot and turning left onto 611, she offered to take care of both problems for me. I would definitely recommend both Sussman Acura and Irina! (No, I have no affiliation or personal relationship to either. This is my unbiased opinion based on my personal experience.)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Miracle workers

    Sent an email and Dan Barton got back to me. What a worker, he made it happen. Got me my dream car for the price I wanted. He didn't stop there ei...


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    Sent an email and Dan Barton got back to me. What a worker, he made it happen. Got me my dream car for the price I wanted. He didn't stop there either. Personally showed me all the features and extras. Then had to deal with getting my Ford back to them. Never heard of a dealership not wanting their car back before. Dan took care of it all...what a man. Go to Sussman and u will not have to go anywhere else. Made my experience a great one. Would go back and recomend in a second.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Miracle workers

    Sent an email and Dan Barton got back to me. What a worker, he made it happen. Got me my dream car for the price I wanted. He didn't stop there ei...


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    Sent an email and Dan Barton got back to me. What a worker, he made it happen. Got me my dream car for the price I wanted. He didn't stop there either. Personally showed me all the features and extras. Then had to deal with getting my Ford back to them. Never heard of a dealership not wanting their car back before. Dan took care of it all...what a man. Go to Sussman and u will not have to go anywhere else. Made my experience a great one. Would go back and recomend in a second.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Miracle workers

    Sent an email and Dan Barton got back to me. What a worker, he made it happen. Got me my dream car for the price I wanted. He didn't stop there ei...


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    Sent an email and Dan Barton got back to me. What a worker, he made it happen. Got me my dream car for the price I wanted. He didn't stop there either. Personally showed me all the features and extras. Then had to deal with getting my Ford back to them. Never heard of a dealership not wanting their car back before. Dan took care of it all...what a man. Go to Sussman and u will not have to go anywhere else. Made my experience a great one. Would go back and recomend in a second.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Miracle workers

    Sent an email and Dan Barton got back to me. What a worker, he made it happen. Got me my dream car for the price I wanted. He didn't stop there ei...


    Show Full Review

    Sent an email and Dan Barton got back to me. What a worker, he made it happen. Got me my dream car for the price I wanted. He didn't stop there either. Personally showed me all the features and extras. Then had to deal with getting my Ford back to them. Never heard of a dealership not wanting their car back before. Dan took care of it all...what a man. Go to Sussman and u will not have to go anywhere else. Made my experience a great one. Would go back and recomend in a second.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • My second Acura

    This is my 2nd Acura from Sussman. Great place and people. Special thanks to Cindy, Tim, and Chuck. Highly recommend them if you want an Acura.


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    This is my 2nd Acura from Sussman. Great place and people. Special thanks to Cindy, Tim, and Chuck. Highly recommend them if you want an Acura.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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