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Staffilino Chevrolet Inc

(4.6) 27 reviews

Dealer on Cars.com since August 2015

Currently in stock!

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Today's Hours

Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 5:00 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 5:00 PM
Sat 9:00 AM - 3:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 9:00 AM - 3:00 PM
Sun Closed

Reviews

4.6
27 lifetime reviews. Includes reviews of Staffilino Chevrolet Inc from DealerRater.com
  • Best Price
    December 12, 2015

    Top notch dealership, great salespeople and great management. They made the car buying process easy and fun, will buy all my cars from them in the fut...ure. I love my new Silverado!!!!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Awesome customer service!!
    February 6, 2018

    Tom was excellent at helping me buy my first new car! He helped with anything we asked about and was not pushy..my family has bought cars from Staffil...ino's for a long time and we wouldn't go anywhere else!!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Wouldn't waste your time.
    February 2, 2018

    Spoke with one of thier dealers on the phone didn't waste my time with a visit as a quick google search quickly exposed the msrp price given to me as ...a lie. I find it unfortunate that this is a common practice among car dealers is accepted and in fact I find it directly contributes to the downfall of the American automotive industry.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Staffilino Chevrolet Inc

    Hi, I received your review and I wanted to apologize if you felt mislead, Who did you speak with at the dealership? I will address this issue with tha...t person to resolve this matter. If you would like to discuss this with me please feel free to contact me at (740)633-3911 Joe Staffilino II GM/VP


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Service & Repair

Service Reviews

4.6

2 lifetime reviews of the Service Department.
Includes reviews of Staffilino Chevrolet Inc from DealerRater.com

  • Always first rate service
    November 28, 2016

    I've been bringing my car to their service department for maintenance and repairs for nearly 4 years now. They are always very friendly and the work ...is always done right the first time. I've never had an issue with them and would wholeheartedly recommend them to anybody.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • I purchased my car, at Staffalino's. My car kept...
    March 14, 2014

    I purchased my car, at Staffalino's. My car kept overheating, so I took my car to Staffalino's service dept. I figured, since I bought my car, there, ...and they were a Chevy dealership, they would be able to figure, out what the problem, was with my vehicle. First, they said, they thought it was my radiator, so it was tested, and it was fine. Then they tested the water pump, and it was fine. Then they said it was the timing, so they redid the timimg, and it still was overheating. Then they told me they thought it was the head, and they sent it out to be tested. Then they said it was, fine. Then, they said it was a burn out hole in the intake manifold. They call me after, having my vehicle for 3 weeks, to come get it. When I talk to Chris, service manager, he told me, that they had to take the head off, to get to the manifold, which was a lie, because the head, doesnot need to be removed, to fix that. They are charging me for labor, for them to guess, at what is overheating my car. They also charged me for parts, that they didn't even tell me that they were replacing. My total for service, is $2,130, and $600 of it was for parts. They charged $100 an hour for labor. I do not recommend, anyone to this service station. Not only did they have my vehicle for 3 weeks, I had to pay for a car rental for those 3 weeks. Joe Staffalino,had no consideration, for the aggravation, and inconvenience I went through, after buying my vehicle there, and waiting 3 weeks, for my vehicle. I will never buy a vehicle, there, again, and I highly recommend, to future customers, to reconsider, buying your vehicle, there, because, they will sell you a vehicle, but they donot care, if you have issues with it, in the future.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

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Service Pricing

    Oil, Filter Change

    $29.95 and up*

    Tire Rotation

    $19.95 and up*

    Wheel Alignment (4WD)

    $64.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 140 Offers on 11 Models

About Our Dealership

Dealer on Cars.com since August 2015

Our Chevrolet dealership in Martins Ferry near Wheeling, WV has been in operation since 1928. It was originally opened by the Westlake Brothers and continued to operate under their ownership until 1975. It was then purchased by Pete Lash, who operated it until 1981.

In 1981, Joe Staffilino became the dealer, and in 1988 moved the dealership to its new and expanded facility 900 S. 4th St. Martins Ferry. Looking for a new or a pre-owned vehicle?

Please browse our website and feel free to contact our friendly and professional team for any information.

"Ohio Valley's Oldest Chevrolet Dealer!"

Top Reviewed Employees

Tom Brown

Salesperson

11 reviews

Kenny Imer

F&I Manager

4 reviews

Steve Maus

1 review

Brad Delvecchio

Salesperson

4 reviews

Jeff Aspenleiter

Salesperson

1 review
Staffilino Chevrolet Inc
900 S 4th St Martins Ferry, OH 43935
New (304) 907-2565
Used (304) 907-2567
Service (888) 260-1675
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