Reviews

Average Ratings

4.0
9 lifetime reviews. Includes reviews of Staffilino Chevrolet Inc from DealerRater.com
  • Best Price

    Top notch dealership, great salespeople and great management. They made the car buying process easy and fun, will buy all my cars from them in the...


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    Top notch dealership, great salespeople and great management. They made the car buying process easy and fun, will buy all my cars from them in the future. I love my new Silverado!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very Pleasurable!
    September 20, 2017

    Anthony was a very friendly and knowledgeable salesman! He Explainied the difference in the vehicles we were choosing from and helped us set up ou...


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    Anthony was a very friendly and knowledgeable salesman! He Explainied the difference in the vehicles we were choosing from and helped us set up our onstar! He was also patient with all our questions! :)

    Does recommend this dealer

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  • car shopping
    August 25, 2017

    I was just looking for a car not necessarily planning on buying one. The salesman was very personable and helpful. He was very patient with all ...


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    I was just looking for a car not necessarily planning on buying one. The salesman was very personable and helpful. He was very patient with all my questions. I felt he me gave a good deal and I left with my 2015 Cruze.

    Does recommend this dealer

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  • They go the Extra mile!
    August 12, 2017

    This Vette is the 13th car we have purchased over the years from Staffillino. The reason we keep returning is simple. You are treated very well ...


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    This Vette is the 13th car we have purchased over the years from Staffillino. The reason we keep returning is simple. You are treated very well with fair pricing, and great great service. If they don't have exactly what you might be looking for in make, modle, color, etc,,,,they WILL locate it for you. They have never let us down in both sales and service. 5+ Star Rating!

    Does recommend this dealer

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  • never returned my call

    Submitted a credit app and inquired about two cars but did not get a reply back as to their availability or to set up an appointment to come take ...


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    Submitted a credit app and inquired about two cars but did not get a reply back as to their availability or to set up an appointment to come take a look. Their loss as I went to Pittsburgh and drove home a new car over the weekend.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Always first rate service
    November 28, 2016

    I've been bringing my car to their service department for maintenance and repairs for nearly 4 years now. They are always very friendly and the w...


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    I've been bringing my car to their service department for maintenance and repairs for nearly 4 years now. They are always very friendly and the work is always done right the first time. I've never had an issue with them and would wholeheartedly recommend them to anybody.

    Does recommend this dealer
    Came in for service or repair

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  • Do Not buy from them!
    September 26, 2015

    I bought a used vehicle from Staffilino Chevrolet just last week. Well needless to say this was the 4th trip we've had to make there, and at an ho...


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    I bought a used vehicle from Staffilino Chevrolet just last week. Well needless to say this was the 4th trip we've had to make there, and at an hour and a half each way, this is not convenient. All I get told is it's a used vehicle! I understand it is not new, but I have had both new and used vehicles and even though it's used, something should not be going wrong every day! The first day that my husband went to look at it the salesman Joe told him he didn't have time to test drive it because he was in a hurry for a doctor's appointment! Ridiculous! Then we went up the next day and I went to test drive the vehicle, when I did there were things immediately found wrong, so I returned it and should have left, but they promised to fix these things so I bought it. So they gave me a loaner while they fixed it, and I went to pick it up on Thursday this week, well on the way home, more things were happening, and the rear wiper even fell down, so called them immediately, and the sales manager Steve said, "I can't make it new" Yep I am aware of that, however when you buy a vehicle, it should be mechanically sound especially when it's $15,000++ vehicle! It's a 2007 GMC Acadia that just now has 70,200 miles! Well today they fixed the wiper, so now it works, they finally did the alignment but it's still pulling, they did the stabilitrak sensor and that is still ok, and they fixed the tire system sensor. Well now the drivers side window switches wont' control the front passenger window, and it did just yesterday! The rattle that was supposedly fixed the first time is now back today! I will NEVER go back and recommend anybody that is considering a new or used vehicle to go anywhere but here!

    Does not recommend this dealer

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  • Excellent car buying experience

    Staffilinos found me the car I wanted and gave me a great price. The salesman and staff were great. I couldn't ask for a better buying experience.

    Dealer Response

    Lee Ann, Thank you for your business and the 5 Star review. If you need anything is the future please free to contact us.


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    Staffilinos found me the car I wanted and gave me a great price. The salesman and staff were great. I couldn't ask for a better buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Lee Ann, Thank you for your business and the 5 Star review. If you need anything is the future please free to contact us.


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  • I purchased my car, at Staffalino's. My car kept...
    March 14, 2014

    I purchased my car, at Staffalino's. My car kept overheating, so I took my car to Staffalino's service dept. I figured, since I bought my car, the...


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    I purchased my car, at Staffalino's. My car kept overheating, so I took my car to Staffalino's service dept. I figured, since I bought my car, there, and they were a Chevy dealership, they would be able to figure, out what the problem, was with my vehicle. First, they said, they thought it was my radiator, so it was tested, and it was fine. Then they tested the water pump, and it was fine. Then they said it was the timing, so they redid the timimg, and it still was overheating. Then they told me they thought it was the head, and they sent it out to be tested. Then they said it was, fine. Then, they said it was a burn out hole in the intake manifold. They call me after, having my vehicle for 3 weeks, to come get it. When I talk to Chris, service manager, he told me, that they had to take the head off, to get to the manifold, which was a lie, because the head, doesnot need to be removed, to fix that. They are charging me for labor, for them to guess, at what is overheating my car. They also charged me for parts, that they didn't even tell me that they were replacing. My total for service, is $2,130, and $600 of it was for parts. They charged $100 an hour for labor. I do not recommend, anyone to this service station. Not only did they have my vehicle for 3 weeks, I had to pay for a car rental for those 3 weeks. Joe Staffalino,had no consideration, for the aggravation, and inconvenience I went through, after buying my vehicle there, and waiting 3 weeks, for my vehicle. I will never buy a vehicle, there, again, and I highly recommend, to future customers, to reconsider, buying your vehicle, there, because, they will sell you a vehicle, but they donot care, if you have issues with it, in the future.

    Does not recommend this dealer
    Came in for service or repair

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