John Sauder Chevrolet of Ephrata

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Reviews

Average Ratings

4.5
Average based on 28 reviews
  • Great Service! Fast, friendly, and easy!

    My Chevy Equinox was past due for an oil change. I came in to the Service Dept. Wednesday morning and they took care of me without an appointment....


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    My Chevy Equinox was past due for an oil change. I came in to the Service Dept. Wednesday morning and they took care of me without an appointment. Without a hesitation they took my keys and had it all ready to go in less then no time. Robin the service advisor was very helpful. I will definatly return as a service customer!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Great service

    Great service, friendly staff, nice cars. Only bad thing is high prices on used cars.


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    Great service, friendly staff, nice cars. Only bad thing is high prices on used cars.

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great GM dealership

    Great service department. Friendly staff. Nice cars. I did test drive cars but didn't find exactly what I wanted yet but I definitely would and w...


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    Great service department. Friendly staff. Nice cars. I did test drive cars but didn't find exactly what I wanted yet but I definitely would and want to buy from this dealer. I had my car serviced here and will again.

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Quick Response

    Hello, I had 2 lights on the dash & my Silverado was not running very well. I called the Dealership & they told me they were Very busy, but would ...


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    Hello, I had 2 lights on the dash & my Silverado was not running very well. I called the Dealership & they told me they were Very busy, but would at least Diagnose the problem. I was only there about 40 minutes & they had the truck repaired. I was Very Elated !!! Thank You, AWB

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Goes extra mile for the customer

    Having bought many new and used cars over the past 45 years Sauder is hands down the best overall buying experience we have ever. The used PT Crui...


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    Having bought many new and used cars over the past 45 years Sauder is hands down the best overall buying experience we have ever. The used PT Cruiser we purchased was fairly priced and thoroughly checked mechanically. Though the inspection was good on the vehicle the dealer had It inspected and in the process decided the tires were borderline so they replaced all four with new tires. It is rare to find a dealer who would go so far to insure the customer is happy and safe. Our salesman Pat Miller made the whole process seamless. Would highly recommend Pat and the entire sales and mechanical staff.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great service

    We found a used car online and it was everything they said it would be. They were very helpful and accomodating.


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    We found a used car online and it was everything they said it would be. They were very helpful and accomodating.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • No reply

    I sent a request for information on a used vehicle.Received no reply.

    Dealer Response

    I apologize Bill- May I have a manager personally contact you? Sincerely, Candi Sauder


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    I sent a request for information on a used vehicle.Received no reply.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    I apologize Bill- May I have a manager personally contact you? Sincerely, Candi Sauder


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  • rearview mirror

    I stopped by Sauder Chevy when my rearview mirror dropped of my Chevy S-10 windshield. They fixed it promptly. Glenn K.

    Dealer Response

    Thank you Glenn- Glad we could help:) Sincerely, Candi Sauder


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    I stopped by Sauder Chevy when my rearview mirror dropped of my Chevy S-10 windshield. They fixed it promptly. Glenn K.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you Glenn- Glad we could help:) Sincerely, Candi Sauder


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  • New Tahoe purchase

    Our experience with trading and buying a new Tahoe went well. Thank you!

    Dealer Response

    We are happy you had a good buying experience and hope to continue to provide you with excellent service. It is a pleasure to have such awesome c...


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    Our experience with trading and buying a new Tahoe went well. Thank you!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    We are happy you had a good buying experience and hope to continue to provide you with excellent service. It is a pleasure to have such awesome consumers to sale our products. Hope you experience many happy miles of driving in your new Chevrolet Tahoe.


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  • Friendly Dealership

    Everybody was so nice at Sauder's dealership. We just went to look but decided to buy and they were fast at the paperwork and in a few hours we we...

    Dealer Response

    David: It was a pleasure providing you with a beautiful vehicle and we are glad you enjoyed your buying experience. We wish you many happy miles...


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    Everybody was so nice at Sauder's dealership. We just went to look but decided to buy and they were fast at the paperwork and in a few hours we were off for home. We would definitely buy again.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    David: It was a pleasure providing you with a beautiful vehicle and we are glad you enjoyed your buying experience. We wish you many happy miles of driving!!!!


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