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Reviews

Average Ratings

4.9
Average based on 330 reviews.
  • GREAT SERVICE EXPERIENCE AT SULLIVAN-PARKHILL

    A week before Christmas my 2013 Cadillac SRX developed what felt like a serious transmission issue. I was planning a trip to Chicago over the 24th...


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    A week before Christmas my 2013 Cadillac SRX developed what felt like a serious transmission issue. I was planning a trip to Chicago over the 24th through 26th and was right in the middle of Christmas shopping. Sharon Brown, my Service Adviser was not only able to get me into service early the next morning but also arranged the use of a free rental car for the duration of the repair. Sharon kept me posted on the repair status of my vehicle on a very timely basis. My SRX was ready earlier than originally anticipated it and now runs as smoothly as it did when I drove it out of the showroom. I can't say enough about the fine job the service department and ESPECIALLY Sharon Brown did. What could have been a terrible Christmas inconvenience was made almost painless by Sharon and the entire Sullivan-Parkhill service crew. My thanks to them all!!!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Worth the wait!!!

    Sam kept working with me even 1-2 weeks after I came in. He never just said no and was done. I got the call about 10-15 days after I first stopped...


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    Sam kept working with me even 1-2 weeks after I came in. He never just said no and was done. I got the call about 10-15 days after I first stopped in that he got me into a vehicle I wanted and needed. I would definitely recommend and go to again. I had been to 3-4 places prior and none of the others really followed up or tried getting me in a vehicle I wanted! Way to go Sam and the finance team!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • I find this hard to believe be here for service 3

    I find this hard to believe be here for service 3 and they have never been very welcoming.


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    I find this hard to believe be here for service 3 and they have never been very welcoming.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Sullivan Parkhill

    Superior professional services. Sullivan Parkhill people know their customers and offer top quality vehicles for the best price.


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    Superior professional services. Sullivan Parkhill people know their customers and offer top quality vehicles for the best price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchase new Tahoe

    Exceptional adventure! From the initial contact by Lisa Jeruka to the assistance of Art Dixon and Kelly Deckard. Lisa got things going by having ...


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    Exceptional adventure! From the initial contact by Lisa Jeruka to the assistance of Art Dixon and Kelly Deckard. Lisa got things going by having Art give me a call. He proved to be a really easy person to ask questions and understood what I wanted to do. Kelly took care the mountain of paper work and the whole experience was quick and easy. Art spent as much time as necessary helping get registered.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Outstanding service, follow up, professionalism

    I want to compliment and praise if I might your internet sales manager Lisa Henthorn. She is without a doubt one of the most courteous kind consid...


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    I want to compliment and praise if I might your internet sales manager Lisa Henthorn. She is without a doubt one of the most courteous kind considerate professional car sales associates I have ever had the pleasure of working with. I have looked at probably well over 60 to 70 trucks in and through dealership internet transactions over the last few months and she is a blessing to have worked with. She went out of her way to answer my questions and get what I needed. Even taking additional pictures for me to see to seal the deal. Here's one for the record books. She made me feel good about making the decision to buy the truck from your dealership. Trust in someone is hard to come by. After spending many miles on the road all around Illinois and Misdouri over the last few months I am lucky that I found Sullivan-Parkhill. Finding truck I wanted was great. Having a person that cared about my concerns and dealership experience was priceless. I am looking forward to picking up my truck on Saturday. As long as the rest of my experience with this vehicle is like it has been to work with Lisa I will be truly happy having invested in Sullivan Parkhill. Many many thanks!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service at Sullivan-Parkhill

    I went into Sullivan-Parkhill with no thought of buying a car that day. John Schaefer asked if he could help me and before I knew it he had found ...


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    I went into Sullivan-Parkhill with no thought of buying a car that day. John Schaefer asked if he could help me and before I knew it he had found the perfect car for me. John showed and explained all the bells and whistles on the Cadillac and went above and beyond helping me put a lot of my information into the car. If your looking for a car, you need to look up John - he is the best!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Pleased customer

    Been car shopping for a while, John Schaefer was very welcoming and got back with me quickly. Also keeps a lookout for new used vehicles coming in...


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    Been car shopping for a while, John Schaefer was very welcoming and got back with me quickly. Also keeps a lookout for new used vehicles coming in that would fit my family. Respectful and professional. Would recommend him to others.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Pleased customer

    I am very pleased with the customer service I have received. John Schaefer is excellent to work with! He goes above and beyond for me. We have not...


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    I am very pleased with the customer service I have received. John Schaefer is excellent to work with! He goes above and beyond for me. We have not yet bought a vehicle, but he goes out of his way to search for the perfect one for me! I would definitely recommend going to see John Schaefer. He's honest, professional, and actually cares for his customers! Thank you for all you do!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Out Looking

    I was out looking for a new car and John Schaefer from Sullivan Parkhill dealership was very helpful. I did not purchase that day but will definit...


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    I was out looking for a new car and John Schaefer from Sullivan Parkhill dealership was very helpful. I did not purchase that day but will definitely use John when I find the car I'm looking to buy!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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