Napleton's Auto Park Of Urbana

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Reviews

Average Ratings

4.9
296 lifetime reviews.
  • Elantra from Cody

    I was in the middle of getting a simple oil change on my 16 Elantra when I heard of the deals going on for the brand new 17 elantras. Working with...

    Dealer Response

    Julie, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can...


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    I was in the middle of getting a simple oil change on my 16 Elantra when I heard of the deals going on for the brand new 17 elantras. Working with Cody, I was able to get a brand new car with more stuff in it for the same payment!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Julie, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.


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  • Markiss and Brandon

    I felt very welcomed and not overwhelmed at all. The first question was what my budget is and not what color do I want. They did everything in the...


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    I felt very welcomed and not overwhelmed at all. The first question was what my budget is and not what color do I want. They did everything in their power to get me a great car for a great deal!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Sonata from Brandon Davis

    Excellent in every way great experience will recommend any friends and family to Napleton motors


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    Excellent in every way great experience will recommend any friends and family to Napleton motors

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Brandon Davis

    Closed with the deal I wanted. Brandon did a great job.

    Dealer Response

    Jeff, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes...


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    Closed with the deal I wanted. Brandon did a great job.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeff, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!


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  • Sonata from Cody G.

    Mr. Gagnon was a wonderful salesman. I did not expect to leave here with a vehicle but I am thankful and blessed that they worked out a deal for m...

    Dealer Response

    Hi Seve, thank you for taking the time to leave a review for us at Napleton's Auto Park of Urbana. We're happy we could meet your expectations! We...


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    Mr. Gagnon was a wonderful salesman. I did not expect to leave here with a vehicle but I am thankful and blessed that they worked out a deal for me. Truly grateful and excellent service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Seve, thank you for taking the time to leave a review for us at Napleton's Auto Park of Urbana. We're happy we could meet your expectations! We hope to see you soon!


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  • Success!!!

    Fantastic all the way around. Patience exhibited by Bill Gunther our sales rep was excellent. The process was very quick. This is where I will ...

    Dealer Response

    Terence, we are so pleased you enjoyed your visit to Napleton's Auto Park of Urbana! We look forward to seeing you in the future.


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    Fantastic all the way around. Patience exhibited by Bill Gunther our sales rep was excellent. The process was very quick. This is where I will buy all my cars.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Terence, we are so pleased you enjoyed your visit to Napleton's Auto Park of Urbana! We look forward to seeing you in the future.


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  • Mazda

    Very good. Carl was amazing. Was not pushy which you don't find that much now a days. He was very patient, also! I changed my colors more than a f...

    Dealer Response

    Ruthann, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!


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    Very good. Carl was amazing. Was not pushy which you don't find that much now a days. He was very patient, also! I changed my colors more than a few times.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ruthann, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!


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  • My new Kia Soul!

    I had a chance to work with Brandon Davis who mad my experience here at Napleton a great one. i will come back to Napleton again and again.

    Dealer Response

    Deborah, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we c...


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    I had a chance to work with Brandon Davis who mad my experience here at Napleton a great one. i will come back to Napleton again and again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Deborah, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.


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  • Cody G. And Kia Niro

    Very friendly, responsive, and not too pushy. Good at explaining features and warranty.

    Dealer Response

    Diane and Ed, we're happy you had a pleasant experience at our location. Please give us a call if there's anything else we can help you with!


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    Very friendly, responsive, and not too pushy. Good at explaining features and warranty.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Diane and Ed, we're happy you had a pleasant experience at our location. Please give us a call if there's anything else we can help you with!


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  • Bill Gunther

    Bill was excellent! He worked hard getting me a car within my price range. He exceeded my expectations!! I drove off with a car better than I expe...

    Dealer Response

    Thank you very much for sharing these comments, Cynthia. We'll be sure to pass this feedback on to Bill!


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    Bill was excellent! He worked hard getting me a car within my price range. He exceeded my expectations!! I drove off with a car better than I expected to get!! Definitely see him if you're shopping for a car! Very satisfied customer!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you very much for sharing these comments, Cynthia. We'll be sure to pass this feedback on to Bill!


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