Keller Brothers Ford

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
197 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 28, 2019

    Staff was very helpful to find a vehicle that met our needs.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jerome, thank you for your kind words and congratulations on your new vehicle!

  • 5.0 out of 5
    June 12, 2019

    Very fast turnaround. Had a loaner truck for me. Very pleased with the service advisor.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Anthony, we're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a ...great day!

  • July 28, 2015

    My salesman Phil harnesh was very knowledgeable in dealing with him two prior times he knows me well and knows what I want in a vehicle keller brothers... will have my recommendation

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi Anthony! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Keller Bros Ford

  • 5.0 out of 5
    April 22, 2019

    Rick has sold me several cars in about 5 or so years. he always is sooo pleasant and caring.. good man to buy a car from.. my daughter also bought a... car from him..

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brenda, we're happy to hear you had such a positive experience with Rick! At Keller Bros Ford we value our customers, and we look forward to seeing yo...u on your next visit. Take care!

  • 5.0 out of 5
    November 21, 2018

    There are many places to buy a car in Lancaster County....this is the best one. From the sales staff to the service shuttle drivers the level of service... they provide is outstanding. You will find it difficult to find a nicer group of people anywhere.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Andrea! We're so happy we were able to help serve you! We are always more than happy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    October 26, 2018

    We were greeted on the first time in by Michael Howard. He was courteous, knowledgeable, kind and eager to demonstrate the Ford Escape. During the test... drive you could not have asked for a more polite and informative sales person. He made us feel relaxed, let us ask questions, and was very helpful in explaining the features of the vehicle. We were sold!!! Michael Howard is wonderful!!! We love our 2018 Ford Escape!!!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Escape, Beverly! It was a pleasure serving you and we sincerely appreciate the opportunity to earn your trust and business...!

  • 5.0 out of 5
    October 26, 2018

    The courtesy and outreach of the staff at Keller Brothers Ford in Lititz was exceptional. They offered me an amazing deal and provided expert instruction... on the use of the many amazing options the vehicle had to offer. The sale and follow up assistance that has been provided through Rick Pontz has been greatly appreciated. The final paperwork administered through Tim Cammauf was smooth, precise and timely. This has been my first time purchasing a new Ford, but will not be my last time dealing with Keller Bros. I'm looking forward to the same professionalism when working with the service department. Beautiful truck/great experience!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or que...stions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    October 15, 2018

    Excellent dealership to do business with. They treated me like I was buying a new Ford even though I was buying a 16 y/o truck.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Shaun, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we a...re more than happy to help!

  • 5.0 out of 5
    July 23, 2018

    Always friendly and accommodating! The service team is great!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Beverly, your satisfaction is our top priority! It was a pleasure serving you!

  • 5.0 out of 5
    July 23, 2018

    I was just passing by and saw the car I was interested in. The salesman Kyle was very good and I received a good deal. It was a very good experience... and would come back in the future, even for service on my Cadillac, that I purchased and I had always been a Kelly Cadillac customer.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, it is great to read such wonderful comments about your recent experience with us! If you have any additional needs or questions, we will be mor...e than happy to assist you! Safe travels!

View More Reviews