Graue Chevrolet, Buick, Cadillac

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Reviews

Average Ratings

4.8
9 lifetime reviews.
  • Great Service! Dilligent in getting car you want!

    I drove 87 miles (one way) to visit this dealership, because they were the only ones that consistently answered my phone calls and was diligently ...


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    I drove 87 miles (one way) to visit this dealership, because they were the only ones that consistently answered my phone calls and was diligently looking for me a car that fit my needs and wants! I made two trips to visit them because they were worth it! They went above and beyond my expectations in getting my car ready for me!! Another plus: they told me the history of each used vehicle that I drove. Most of them were from local people, which says a lot about the dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very Satisifed Buyer

    My wife and I worked with Terry Allen at Graue Chevy at Lincoln for practically the last two months. We were after a specific '16 Chevy Impala (C...


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    My wife and I worked with Terry Allen at Graue Chevy at Lincoln for practically the last two months. We were after a specific '16 Chevy Impala (Consumer Reports has the '16 Impala ranked very well) with a certain list of options that we wanted (we keep our cars for a long time). After determining that we would not buy a '17 Impala (no cd player in the model they had on hand; even though Chevy had a nice temporary discount on the new models); we regrouped after they found a '16 Impala at an auction at St. Louis. I was quoted a price range we would be at; they purchased and brought back the car from the auction and had it detailed for us. There was "no" high pressure sales attempts to get us into additional coverages in the F&I office. But plenty of options were laid out for us to consider if we wanted "gap" insurance, disability, and many others. After almost going through the buying process at another dealership (same make, same model), we are very glad we held out and worked with Terry, the F&I Manager & Graue Chevy. Terry's been in the auto business a long time and was very straightforward in every aspect of the deal. GO to GRAUE!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    Great first experience at Graue with the purchase of a used Jeep Grand Cherokee. I had known Terry prior to working at Graue and knew he would be...


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    Great first experience at Graue with the purchase of a used Jeep Grand Cherokee. I had known Terry prior to working at Graue and knew he would be able to find whatever vehicle I was looking for. He did just that and more! He found me the best possible vehicle for the money I was wanting to spend. I don't have enough good things to say about my experience. I will definitely be sharing my recommendation! Thanks again Terry and the team at Graue!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience!

    Terry Allen was very accommodating! He has been selling cars to a relative of mine for years at another dealership that recently closed. I had pur...


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    Terry Allen was very accommodating! He has been selling cars to a relative of mine for years at another dealership that recently closed. I had purchased my last vehicle at Graue and when I heard he was at Graue, I asked for him because my relatives have been so impressed by his service through the years. The deal went very smooth and Terry provided excellent service to my wife and I. He worked to get the price to where we needed to be. I will recommend him to anyone thinking about a new or used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Overall excellence

    Even though we could'nt complete a deal it was a good,positive experience. Generally this is a rigorous job. but Chad Branson made it pleasurable....


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    Even though we could'nt complete a deal it was a good,positive experience. Generally this is a rigorous job. but Chad Branson made it pleasurable. I would certainly keep them in mind on future automotive needs. People were friendly and helpful and the dealership appeared well maintained and spotless.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • happy customer

    Chad is awesome! This is the 4th vehicle I've gotten from him. I hate the process of getting a new car, but I love that I can call Chad and tell h...

    Dealer Response

    Thanks so much for sharing your experience! It means so much and feels so gratifying to have loyal customers like you coming back time and again. ...


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    Chad is awesome! This is the 4th vehicle I've gotten from him. I hate the process of getting a new car, but I love that I can call Chad and tell him what I want and my price range and he will find it. He went above and beyond what I expected and delivered a vehicle that was perfect for me. I searched websites for weeks and couldn't find what I wanted and he found it in a matter of days. it is well worth my drive to go see him because I'm never disappointed. The rest of the staff is great too. The financing was amazingly easy and everyone was friendly and helpful

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks so much for sharing your experience! It means so much and feels so gratifying to have loyal customers like you coming back time and again. Thank you so much for your continued support! We promise to always provide you with the excellent service you are used to.


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  • Great customer service!

    Scott Renfro was great to work with! I got exactly what I wanted and their customer service was the best I've seen at a dealership! Will definitel...

    Dealer Response

    Thanks so much for your kind words Erica! We definitely strive for great customer service and I'm so glad you had a top-notch experience. We appre...


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    Scott Renfro was great to work with! I got exactly what I wanted and their customer service was the best I've seen at a dealership! Will definitely recommend them!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks so much for your kind words Erica! We definitely strive for great customer service and I'm so glad you had a top-notch experience. We appreciate your business and look forward to serving you in the future.


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  • Great Service

    Tub, Nate and Dave Awe were super to deal with when my Traverse needed major repairs. They brought in the extended warranty adjuster to approve my...

    Dealer Response

    John, Thanks for the positive comments. We sincerely appreciate hearing for folks that have had good service with us. Please let us know if we ca...


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    Tub, Nate and Dave Awe were super to deal with when my Traverse needed major repairs. They brought in the extended warranty adjuster to approve my situation. A new transmission was needed as was a new power steering pump, rack and pinion, and a motor mount. Total repairs came to $5,300. Thanks to the extended warranty, that Jeremy explained to me when we bought the vehicle, my out of pocket expense was $152.92. Great job Graue!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    John, Thanks for the positive comments. We sincerely appreciate hearing for folks that have had good service with us. Please let us know if we can be of service in the future. Chris Graue Graue Chev-Buick-Cadillac Lincoln, IL


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  • Another smooth and easy car purchase!

    The most difficult part was choosing a color...really. Scott and Dave were friendly, pressure-free, and very accommodating. We've gotten several v...

    Dealer Response

    Thank you for leaving the review regarding your recent purchase. Great to hear of a smooth purchase process. Please let us know if we can be of s...


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    The most difficult part was choosing a color...really. Scott and Dave were friendly, pressure-free, and very accommodating. We've gotten several vehicles at Graue's over the years. Even if the vehicle isn't on their lot, they will certainly try to locate exactly what you're looking for. Jeremy's efficiency and knowledge make the paperwork go smoothly. They make the experience fun and hassle-free.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for leaving the review regarding your recent purchase. Great to hear of a smooth purchase process. Please let us know if we can be of service in the future. Chris Graue Graue Chev-Buick-Cadillac Lincoln, IL


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