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The only reason we went to Crivelli is because our mechanic retired and we will never be using them again. If you don’t want to read the entire review... here is the summary: Takes way too long to have anything done, they constantly try to sell you merchandise you don’t need or want, and they clearly don’t know what they are doing. We scheduled an appointment to have our car inspected, oil changed, 2 new tires be put on, and tires rotated. We sat in the waiting room, where we sat for several hours and continuously had the mechanic come out and say it won’t be much longer and then he tried to sell us two more tires. We told them several times we only needed two. The next morning as soon as I started the car, the tire pressure light came on and indicated the right front tire was low. I was pretty shocked and slightly unhappy considering this was one of the new tires that were just put on yesterday. I went to the gas station to put air in it and got my tire gauge out to check to see what it was at…it was at the appropriate level. So, I decided to check the other new tire on the driver side front. It was 15 psi low. So, it turns out they didn’t reset the tire pressure alert after they rotated tires so it was alerting on the wrong tire. I tried to put air in the tire, but for whatever reason it was not allowing me to put air in it. I turned around and went home because I have an hour commute to work and I didn’t want to risk anything if there was a leak or something. We called Crivelli when they opened and explained the situation, they said we could bring the car in and that they would check out the tires and fix the sensor. When I went out to the car to take it down, the tire was flat. So again, I called Crivelli and they sent out one of their trucks with an air pump to fill the tire and follow me there. When the gentlemen was filling the tire, I was again pushed to buy more tires in which I told him we were not. We got to the shop, I was explaining the situation to the person at the desk in the garage, when the gentleman that filled the tires and followed me to the shop came out from the back and told me they had two tires in stock and that would cost x amount of dollars. (Again, I have told these people a dozen times we aren’t buying two more tires). The woman I was speaking with turned around and I can only guess that she basically told him to go away because she could see the disgust on my face. I sat around the waiting room for almost 3 hours while they fixed the sensor and “checked” the tires. When the car was done, they claimed there was nothing wrong with the tires and sent me on my way. Ever since, about once every two weeks or so when it gets a little cooler overnight we start the day with the tire pressure light on because there is clearly a bad seal or something on the left front tire. We will never go back to Crivelli ever again, for car repairs/maintenance or to purchase a car.
We went in looking for a vehicle for myself and my soon to be wife. We were greeted by Tyler. He told him that we had a very strict Budget, he understood... our budget and actually cared, unlike other dealers we visted. Tyler helped us select the right vehicle for us, and went the extra length for us. He is a really great salesman and is not like all other salesman. If your looking for a new or used car ask for Tyler, he will treat you right, and actually help you make the right decision.
Tyler will be thrilled to hear he was able to make sure your car buying experience was so great! Thanks for choosing us and keep us in mind for any fu...ture car or service needs you may have. Thank you again and enjoy your new car!
I had great sales Experience. Went in looking for a new Trax. Tyler and Brandon was very helpful and knowledgable! They made it a experience that i enjoyed... and would reccommend to any of my friends!
Thank you for your wonderful review and recommendation! It's great to hear Tyler and Brandon were helpful in finding you your new Trax! Let us know if... there is anything further we can help you with! We look forward to working with you again!
Went into the dealership and was greeted by Tyler. We told him our situation and he understood, what we were going threw. He didn't treat us like every... other car salesman we went to, he was different, and caring. He helped us pick out a vehicle that we liked and that would fit our budget. He explained us everything and made sure we understood what we were getting and paying. He went above and beyond for us, and that ment a lot to us. We would highly reccommend Tyler to anyone buying a vehicle, and we will be buying more in the future from him.
Thank you for both your kind words and your business! We appreciate both! We are happy to know that Tyler was able to provide a wonderful car buying e...xperience for you. Please let us know how we can be of any help again in the future!
I stopped in looking for a new 2500 Truck! Tyler helped me threw the whole process. He made sure that I understood the truck, and made sure that it would... do what I needed it to. Tyler was a great help, and Brandon was a great help in the Fiance!
Thank you for your thoughtful review! We know that Tyler and Brandon will love to hear how impressed you were with their services. Please let us know ...if there is anything we can assist you with in the future. We hope you enjoy your new 2500!
We talked to Tyler for a used truck! He helped us pick out the right truck for us. He made sure that we understood everything about the truck. He was very... friendly and helpful! We couldn't ask for nothing else. Tyler was a wonderful help! He also gave us a great deal on a used Silverado!
Thank you for your great feedback for Tyler! We're happy to hear he was helpful in finding you the right truck at the right price! It was a pleasure w...orking with you, and we look forward to seeing you again! Thanks!
We went in to look at a used truck. WE were met by Tyler! He showed us the truck that we came in to look at. Our experience was haggle free and very pleasant.... Tyler made our Experience smooth and enjoyable!
Thank you so much for sharing your feedback! It's wonderful to hear Tyler made the experience smooth and enjoyable for you without any hassle! Thank y...ou for choosing Crivelli Chevrolet! We hope to have the opportunity to work with you again!
We went into the dealership wanting to get a used vehicle! We were met by Tyler! He helped us find the Perfect vehicle for us! We are very greatful for... how much he helped us. If your looking for a vehicle; we would reccommend Tyler! Great Experience!
Thank you so much for the recommendation and kind words about Tyler being so helpful! We truly appreciate your feedback!
I went in looking for a new Vehicle. I found a vehicle that I liked. Tyler was a wonderful help. He helped me reassured me that the Sonic I was buying,... was the right fit and choice for my lifestyle! He made it a hassle free, and a rememberial experience!
Thank you for your wonderful comments about Tyler! We're thrilled that he was so helpful to you during your visit. He is certainly an asset to our sal...es team. We hope you're loving your new Sonic!
We went in looking for a used 2500. We found one that we liked and ende up buying it. Tyler was are salesman. Tyler made us a great deal on the truck,... and made sure we understood everything about our truck and our loan. He was very helpful. If you loking for a new truck or car, go to Crivelli and ask for Tyler!
Thank you for your recommendation and kind words about Tyler and our dealership! Tyler will be happy to hear that he was very helpful in your car buyi...ng experience. We strive to ensure that every car purchase is a great experience for our customers. We look forward to seeing you again when it comes time for your scheduled service!