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Reviews

Average Ratings

4.8
932 lifetime reviews.
  • David Stedman

    Bob Faust and the Washington Ford Dealership are the premiere Ford Dealer in the Tri-State area.

    Dealer Response

    We really appreciate your feedback, David! We hope to see you again soon!


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    Bob Faust and the Washington Ford Dealership are the premiere Ford Dealer in the Tri-State area.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback, David! We hope to see you again soon!


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  • Great customer service

    They always service my car in a timely manor, and have awsome customer service!! I will definitely be back!!


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    They always service my car in a timely manor, and have awsome customer service!! I will definitely be back!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Customer

    Terrible and dishonest service. Do not go to this dealer!

    Dealer Response

    Kelli, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service fro...


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    Terrible and dishonest service. Do not go to this dealer!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kelli, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to learn more about your visit. Please reach out to our Parts & Service Director, Mike Bish at mike.bish@washingtonford.com or (724) 223-5100 when you have a chance to discuss this matter further.


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  • Online Inquiry

    Inquired about a vehicle advertised online. The rep who responded didn't answer my initial question and wasn't very helpful on the follow-up and ...

    Dealer Response

    Steve thank you for your comment. At Washington Ford we do try and advertise the best possible cars for the best possible prices. I apologize th...


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    Inquired about a vehicle advertised online. The rep who responded didn't answer my initial question and wasn't very helpful on the follow-up and didn't seem interested in selling a vehicle. I'll take my business elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve thank you for your comment. At Washington Ford we do try and advertise the best possible cars for the best possible prices. I apologize that we couldn't accept your offer on this particular vehicle. Please check our website for similar cars that arrive everyday as we did just sell this one.


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  • Had a great experience working with Brian B.

    Brian and the Washington Ford staff was attentive with our needs and we got the car we wanted at the right price. We will be back for another.

    Dealer Response

    Sam, thank you for your kind words and congratulations on your new vehicle! At Washington Ford, we value our customers and we look forward to seei...


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    Brian and the Washington Ford staff was attentive with our needs and we got the car we wanted at the right price. We will be back for another.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Sam, thank you for your kind words and congratulations on your new vehicle! At Washington Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Greg P awesome sales experience

    The salesman Greg P knew everything there was to know about the inventory on the lot and what would best fit my vehicular needs at my preferred pa...

    Dealer Response

    Dan, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again down the road! Take care!


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    The salesman Greg P knew everything there was to know about the inventory on the lot and what would best fit my vehicular needs at my preferred payment range.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dan, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again down the road! Take care!


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  • too bad more than Imagine

    They make me to travel 500 mile then they say sorry we can not sell the car and the other are sold ,even they not even return me back to airport ...

    Dealer Response

    Amj, Thank you for your response. We Apologize for your experience, unfortunately the state of Pennsylvania requires a Valid Drivers License as w...


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    They make me to travel 500 mile then they say sorry we can not sell the car and the other are sold ,even they not even return me back to airport .And they are who can not complete the deal and left me in no where ! The are the worst ever seen .Not recommend them at all

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Amj, Thank you for your response. We Apologize for your experience, unfortunately the state of Pennsylvania requires a Valid Drivers License as well as Current Insurance in order to purchase a vehicle, had both of them been in order, I'm sure your deal would have went through to your satisfaction.


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  • Routine maintenance

    Scheduling is easy. All the employees are nice and accommodating.

    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again!


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    Scheduling is easy. All the employees are nice and accommodating.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again!


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  • Escape

    We drop off the car and the next day she's ready to go

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Christine. Thanks again for your business! T...


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    We drop off the car and the next day she's ready to go

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Christine. Thanks again for your business! Take care!


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  • Service dept. review

    I needed new tires. The old ones were very loud from cupping. I aked for quiet tires. Your service crew recommended Yokohama brand. I was very sat...


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    I needed new tires. The old ones were very loud from cupping. I aked for quiet tires. Your service crew recommended Yokohama brand. I was very satisfied. But, most of all, when I told them I was leaving for vacation in 3 days they squeezed me in the next day. I have always been very satisfied with the service dept. thank you.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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