Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
17 lifetime reviews.
  • Great Customer Service

    Jay was very accommodating and made sure I was positive about the car I chose, instead of pushing me to buy something I wasn't sure about

    Dealer Response

    Danielle, your comments keep us motivated and working hard for all our guests! Check our social media pages to stay in the loop on product news an...


    Show Full Review

    Jay was very accommodating and made sure I was positive about the car I chose, instead of pushing me to buy something I wasn't sure about

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Danielle, your comments keep us motivated and working hard for all our guests! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!


    Hide Full Review
  • Excellent Service

    Everything was done in a timely manner with excellent service.

    Dealer Response

    Larry, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or q...


    Show Full Review

    Everything was done in a timely manner with excellent service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Larry, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


    Hide Full Review
  • New car

    Every one was great I am pleased with the service I have received


    Show Full Review

    Every one was great I am pleased with the service I have received

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Happy!

    This is my second car buying from terry. My 4th car overall buying from family Ford. Terry sold me my last two and has been amazing both times and...


    Show Full Review

    This is my second car buying from terry. My 4th car overall buying from family Ford. Terry sold me my last two and has been amazing both times and worked very hard on keeping the numbers where I needed them to be at.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 1st service

    aside from reminding me 2 days after my service that my car needed serviced, everything was pretty much perfect.


    Show Full Review

    aside from reminding me 2 days after my service that my car needed serviced, everything was pretty much perfect.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service

    In and out in a timely manor. Made the appointment time to suit me. Bill called me by name when I walked in, it's nice to be remembered!

    Dealer Response

    Laura and Melvin, your positive review means a lot to us, and we?re happy we could help you. Please let us know if you have any additional questio...


    Show Full Review

    In and out in a timely manor. Made the appointment time to suit me. Bill called me by name when I walked in, it's nice to be remembered!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Laura and Melvin, your positive review means a lot to us, and we?re happy we could help you. Please let us know if you have any additional questions about services you received, and thank you again for choosing Family Ford of PA!


    Hide Full Review
  • Family Ford

    The service and staff were good. Unfortunately, the mechanic who changed my oil did not clean the undercarriage. I returned to have it checked ou...


    Show Full Review

    The service and staff were good. Unfortunately, the mechanic who changed my oil did not clean the undercarriage. I returned to have it checked out. Luckily, it was just that. Two trips for an oil change???

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 2014 Ford Escape

    Our salesman, Terry Millman was very accommodating. He listened to my needs and found just the right car for me. He had worked with the service cr...


    Show Full Review

    Our salesman, Terry Millman was very accommodating. He listened to my needs and found just the right car for me. He had worked with the service crew to make repairs and provided me with a loaner car in its absence. Hopefully I will have my SUV back today.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • New car lease experience...

    Exceptional! All staff were courteous, friendly and helpful in arranging the lease of our 2017 Ford Escape, especially salesman Terry. As a prev...


    Show Full Review

    Exceptional! All staff were courteous, friendly and helpful in arranging the lease of our 2017 Ford Escape, especially salesman Terry. As a previous purchase customer, Terry again was a pleasure to do business with throughout our lease experience process. Thanks all!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Spectacular service!

    I was extremely pleased with the great service I got. Everyone I dealt with was extremely helpful and knowledgeable. I never expected to get such ...


    Show Full Review

    I was extremely pleased with the great service I got. Everyone I dealt with was extremely helpful and knowledgeable. I never expected to get such a great deal at the first place I walked into. Compared to the service I got at the other dealerships I went to that day, you guys completely blew them out of the water! I was given more than enough information to make my decision an easy one!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review