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Reviews

3.3
12 lifetime reviews.
  • Buying a WRX

    I just bought a 2016 WRX from Welsh Subaru. I can't express how happy I am with Welsh and the car. From the moment I got there Jim Johnson the sal...


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    I just bought a 2016 WRX from Welsh Subaru. I can't express how happy I am with Welsh and the car. From the moment I got there Jim Johnson the sales man greeted me; he was amazing and was never too pushy. He was just perfect. He made buying the car such a great and EASY experience. He was super helpful with every question that I would ask him. When I got the car Jim showed me everything and side and even offered to give me a lesson on stick shift, I couldn't have better things to say about this guy!! All the paperwork was done with Bob, everything went so much faster than I even expected. I also dealt with Patrick who also was so nice and helpful. The owner is a great guy and introduced himself and talked with me. Plus he loves dogs! It makes you feel good when buying a car that you meet the owner of the dealership and know you're buying from a great family owned business. If you are in the market for a Subaru I would recommend Welsh 100%!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Satisfied Customer

    My husband & I found ourselves in need of a car rather quickly, like I mean same day. We went to this dealership (it was still Welsh at the time)....


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    My husband & I found ourselves in need of a car rather quickly, like I mean same day. We went to this dealership (it was still Welsh at the time). Salesman (Gary) waited on us immediately, showed & test drove 3 cars, ran our credit, and sure enough, we drove out of there in less than 2 hours in our nice new Forrester! Next time we need a car, we will certainly return to this location and ask for Gary!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Awful Customer Service at Welsh Subaru

    We visited Welsh Subaru April 11, 2016. I had purchased my last car at Welsh and I was looking to trade up. The Sales Manager needs a refresher co...


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    We visited Welsh Subaru April 11, 2016. I had purchased my last car at Welsh and I was looking to trade up. The Sales Manager needs a refresher course in Customer Service Training. He was rude and insulting when we showed him the print outs on the trade. He looked at the trade in the dark and then tried to convince us the hood had acid rain damage. This car has been garage kept. He actually asked us " Are you going to go up and down the pike trying to get a better number?" hello what planet are you from. I felt sorry for the sales person as she was very professional and courteous. We concluded that the numbers weren't going to jive and got up to leave. He never said a word just followed us to the door and locked it behind us. I will never go back to this dealership the aggravation is not worth it. The old saying "Is it a treat or a treatment" this was definitely a treatment.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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