L. B. Smith Ford Lincoln, Inc.

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Reviews

Average Ratings

4.9
540 lifetime reviews.
  • great service and friendly helpful employees

    The friendliness, helpfulness, and quick response. Be kept informed and the excellent work by the service dept. and the quick checkout.

    Dealer Response

    It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time...


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    The friendliness, helpfulness, and quick response. Be kept informed and the excellent work by the service dept. and the quick checkout.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At L. B. Smith Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Regards, Jim Galloway, President


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  • Excellent service, great employees.

    We'll keep buying Fords in part due to the great staff. Service is top notch. A pleasure to deal with. Keep up the great work.


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    We'll keep buying Fords in part due to the great staff. Service is top notch. A pleasure to deal with. Keep up the great work.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service and Purchases

    Quick quality service and pleasant experience. We trust and have experienced quality every time we come We have purchased quite a few vehicles fr...


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    Quick quality service and pleasant experience. We trust and have experienced quality every time we come We have purchased quite a few vehicles from them and there service has been great.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    Everyone is so friendly and helpful and willing.to help you! The service and the buying department are just fantastic! They are all willing to try...


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    Everyone is so friendly and helpful and willing.to help you! The service and the buying department are just fantastic! They are all willing to try a d meet.your means!! Sorry I didn't try them earlier!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • L.B. Smith has Excellent Service

    Service dept. and sales staff very knowledgeable, friendly, and efficient. I've bought several cars from them and have always been pleased.


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    Service dept. and sales staff very knowledgeable, friendly, and efficient. I've bought several cars from them and have always been pleased.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Friendly and quick service

    Went in for inspection, emissions, and oil change. Staff was friendly and the service was quick. Adding extra words because it won't let me submit...

    Dealer Response

    Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every visit. It was t...


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    Went in for inspection, emissions, and oil change. Staff was friendly and the service was quick. Adding extra words because it won't let me submit the feedback without meeting the minimum word cpunt.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every visit. It was truly a pleasure working with you. Sincerely, Jim Galloway, President


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  • great service

    ease of scheduling an appointment, service at the service department, workmanship in the shop. Price is also very fair. Been a loyal customer for ...

    Dealer Response

    First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service...


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    ease of scheduling an appointment, service at the service department, workmanship in the shop. Price is also very fair. Been a loyal customer for many, many years.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that the team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Jim Galloway, President


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  • Great buying experience

    Treated with respect and as a valued customer. Bill Yovanovich represented your company as well as I have ever seen another representative in my e...

    Dealer Response

    Thank you for this great review, Stephen! Bill is a vital member of our team and I'm very happy that he was here to help you and treated you with ...


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    Treated with respect and as a valued customer. Bill Yovanovich represented your company as well as I have ever seen another representative in my entire business dealings...you should be proud of him. You have a well-run franchise going....keep it up.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for this great review, Stephen! Bill is a vital member of our team and I'm very happy that he was here to help you and treated you with the customer service we know you deserve. If there is anything automotive-related we can assist you with in the future, please let us know. Best regards, Jim Galloway, President


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  • Competent and Knowledgeable People in all areas

    Everything was great as always, have never had a bad situation in any department Sales or Service or Parts Dept.

    Dealer Response

    Lester, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those...


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    Everything was great as always, have never had a bad situation in any department Sales or Service or Parts Dept.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lester, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Jim Galloway, President


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  • Great Dealership

    Fast Service, clean dealership, friendly staff, good location, good deals, body shop on site, free car wash, I would recommend.

    Dealer Response

    Nathan, thank you for taking the time to share your thoughts with us. Reviews like yours provide encouraging feedback and let us know we are meeti...


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    Fast Service, clean dealership, friendly staff, good location, good deals, body shop on site, free car wash, I would recommend.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nathan, thank you for taking the time to share your thoughts with us. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. If there is anything more we can do for you, please come back and see us any time! Take care! Best regards, Jim Galloway, President


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