Freysinger Buick GMC

Reviews

2.5 out of 5 2.5
208 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    July 9, 2017

    I received an alert that a specific model I was interested in was available at this dealer. They sponsor some collector car shows so I was familiar even... though they are over 100 miles away. The listing for the car I was interested in had only a few pics and no price. There was a link to click that was marked "click here to request more pics" so I clicked the link. I never got any more pics but they kept sending emails asking when I could come in. I responded thoughtfully to each one but it seemed no one was actually reading my responses. Disappointed.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We sincerely apologize that you were disappointed with your recent experience at our dealership. We take customer service concerns very serious and w...e will look into this situation. Thank you for your feedback and if you wish to discuss your situation in further detail, please call us at 717-766-8422 and ask to speak to a Sales Manager.

  • 4.0 out of 5
    October 26, 2016

    Thank you for your constant professionalism and speed.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to tell us about your most recent service visit to Freysingers. We hope that you continue to use Freysingers for all yo...ur service needs and we look forward to seeing you during your next visit!

  • March 28, 2016

    Just bought a new Buick Enclave from Freysinger and as always Rich Murray was wonderful and made the experience quite pleasant all around. He made the... purchase a very enjoyable experience and I drove away with much more options than I thought needed and the purchase price was unbeatable. I would advise anyone who is considering purchasing a car or SUV in the future to check out Freysinger and look up Rich Murray as he strives to make sure you have a pleasant and happy experience and that you leave confident in your purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to tell us about your recent car buying experience with Freysingers! We appreciate the 5 star review and the kind words... about your salesperson Rich. Rich always goes above and beyond for each and every customer that walks through our doors. We hope you enjoy your new Enclave and we look forward to helping you maintain your vehicle now and in the future!

  • 5.0 out of 5
    October 11, 2016

    George was very helpful with selecting a vehicle and price negotiations. I feel we were treated fairly with our trade as well. Thanks !

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the 5 star review! And thank you for the kind words about your salesperson, George. George always goes above and beyond to make sure h...is customers are 100% satisfied with the buying process. We look forward to helping you maintain your new Buick LaCrosse!

  • 4.0 out of 5
    July 26, 2016

    Very accommodating on drop off and pick up of vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks Angela for your review and happy that we can help!

  • 5.0 out of 5
    February 26, 2016

    I have never written a review in my life. These guys deserve five stars. I applied for a loan through cars.com and they were the first to contact me. No... one else did. Unfortunately, I had my identity was stolen as young woman in my early twenties. I had almost perfect credit. That was eight years ago. Now, in my thirties, my credit was less than desirable, because I was naive about how it worked and no one offered help. I have a family, two children and a soon to be husband. I needed a new car, that was good on gas and supportive to a family of four. These guys did everything in their power to make my dream of having a family safe vehicle, a reality.I am so grateful. Thanks guys!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We really appreciate your kind words and thank you for your 5 star review...even if it was the first one that you wrote. Most importantly we are happy... that you allowed us to help you and that your experience a good one all the way around. We do try our best to go above and beyond to get things done. Thanks again!!

  • 5.0 out of 5
    February 26, 2016

    I am always treated very well by everyone at Freysinger. I've bought 4 cars from them and they wil always be our 1st choice. Very sincerely, Ken Gatten....

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Ken for your kind words, your 5 star review and for you loyalty to our dealership.

  • 5.0 out of 5
    February 25, 2016

    Dealership is great to deal with from the sales side and just as great to deal with on the service side. Excellent customer service and good pricing.

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    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the 5 star review! And thank you for taking the time to tell us about your new car buying experience you had while at Freysingers! We ap...preciate you recommending our dealership to others and we look forward to helping you maintain your new vehicle now and in the future!

  • 5.0 out of 5
    February 22, 2016

    Friendly people, Fast quality service. Clean facility, I would recommend Freysinger Buick-GMC for good service and a great buying experience.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Tamara for the 5 star review and that you were happy with both your service and sales experience. Look forward to seeing you come back!!

  • 5.0 out of 5
    February 18, 2016

    Had my oil changed was done fast and service was great as usual! Bought my car from them a few months ago and they were amazing to work with. Would recommend... them to anyone. They didn't treat me like a number just to get me in and out of there, they treated me just like family and gave me an amazing price on my vehicle!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you for taking the time to tell us about your most recent service visit to Freysingers and thank you for the positive comments about your experi...ence with purchasing a car too! We thank you for the 5 star review and we look forward to seeing you at your next service visit to Freysingers!

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