Larry H. Miller Chrysler Jeep Dodge RAM Provo

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Reviews

Average Ratings

4.6
17 lifetime reviews.
  • Nic had awesome customer service

    Nic was so helpful with us! He took the time to get to know us and wasn't ever pushy. He just wanted to help us get the car we wanted with the bes...

    Dealer Response

    Thank you for taking the time to provide us with your honest feedback! Nic is a great asset to our team here at Larry H. Miller Chrysler Jeep Dodg...


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    Nic was so helpful with us! He took the time to get to know us and wasn't ever pushy. He just wanted to help us get the car we wanted with the best deal. I would definitely recommend him to a friend. We will purchase all of our cars from him.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to provide us with your honest feedback! Nic is a great asset to our team here at Larry H. Miller Chrysler Jeep Dodge RAM Provo and I will be sure to let him know of his great work. Congratulations on your vehicle purchase and thank you for recommending us! --David Sickich, General Manager


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  • Good service

    Lori was so helpful with me! She took the time to get to know me and wasn't ever pushy. She helped me find exactly what I wanted with a good deal....

    Dealer Response

    Kenna - thanks for the 5-star review!


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    Lori was so helpful with me! She took the time to get to know me and wasn't ever pushy. She helped me find exactly what I wanted with a good deal. 5/5

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Kenna - thanks for the 5-star review!


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  • Wonderful Customer Service

    Ron is wonderful! I've had my Dodge Dart for several years now; taking it in here and there for oil changes, regular maintenance and tires/tire re...

    Dealer Response

    Mary thanks for taking the time to write this! I am so happy that Ron not only remembered you but was able to fix your Dart and help you out. I'll...


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    Ron is wonderful! I've had my Dodge Dart for several years now; taking it in here and there for oil changes, regular maintenance and tires/tire repairs. I took it in today because my engine light came on. Ron remembered me and greeted me when I first arrived. He found that the potholes on the roads had knocked the shutter bracket off. He was able to re-attach it and didn't even charge me; saving me money and helping me out more than he knew. He has been great every time I've brought my Dart in; providing great service and keeping my car running smoothly. Ron and the service team are amazing! I live 40 minutes away and come here for everything because they are great and trustworthy. I appreciate all they do!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mary thanks for taking the time to write this! I am so happy that Ron not only remembered you but was able to fix your Dart and help you out. I'll pass this along to the entire service team and thank them for their hard work! Regards, Doug Webb, Internet Sales Director


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  • Best customer service.

    Travis and Trevor are by far the best owners of any business I have had the pleasure of working with. Excellent customer service. Clean, friendly...

    Dealer Response

    Thank you for your review, Jesse! I will be sure to show Travis and Trevor your review. I know they will be happy to see this. Your feedback and h...


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    Travis and Trevor are by far the best owners of any business I have had the pleasure of working with. Excellent customer service. Clean, friendly, by far the best car dealers in utah. I would recommend anyone to go here. Faimly, friends, and coworkers. Not only was I personally in a bad spot in my life. They were understanding, kind, and most importantly there for me as a customer. More so then any business I have ever had dealings with. I will definitely be going back to this dealer for all my car repairs and future car purchase. Anyone in need of a car go here before you decide on a car. They will give you the best customer service you have ever had. Also talk to the sales rep James Ortiz. He is kind, friendly, and most importantly an honest trustworthy sales rep. Thank you for your time and patience in this review.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review, Jesse! I will be sure to show Travis and Trevor your review. I know they will be happy to see this. Your feedback and honesty are greatly appreciated. Thank you so much for working with us and we look forward to seeing you again soon. Regards, Doug Webb, Internet Sales Director


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  • Great dealership

    Trever Roberts, General Manager, made sure everything was done to make this deal work and that I was happy. Great working with him, Nic, and Jesse.

    Dealer Response

    Sandy, thank you for taking time out of your day and providing us with a 5-Star review! Trevor is a great Manager and I will be sure to pass this ...


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    Trever Roberts, General Manager, made sure everything was done to make this deal work and that I was happy. Great working with him, Nic, and Jesse.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Sandy, thank you for taking time out of your day and providing us with a 5-Star review! Trevor is a great Manager and I will be sure to pass this review on to him. Thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Provo and we hope to see you again soon! Regards, Doug Webb, Internet Sales Director


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  • Mr. David Schlotthauer

    I have bought several cars from the Larry H Miller Dealerships over the years I have always been treated well and have gotten a fair deal.

    Dealer Response

    Hi David, thank you so much for your 5-Star review! Your loyalty to the LHM Automotive Group is greatly appreciated! Regards, Doug Webb, Internet ...


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    I have bought several cars from the Larry H Miller Dealerships over the years I have always been treated well and have gotten a fair deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi David, thank you so much for your 5-Star review! Your loyalty to the LHM Automotive Group is greatly appreciated! Regards, Doug Webb, Internet Sales Director


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  • Sales Experience

    Nick Was a very knowledgable and enthusiastic salesman. He did not use any high pressure tactics to convince us to complete our purchase at LHM P...

    Dealer Response

    Roy, thank you for your 5-Star review and feedback! I am glad that Nick could assist you and went out of his way to make sure you had the best buy...


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    Nick Was a very knowledgable and enthusiastic salesman. He did not use any high pressure tactics to convince us to complete our purchase at LHM Provo. Additionally, he went out of his way to ensure we had the best buying experience possible and ensured that the vehicle we purchased fit our families needs. Nick also took the extra time to ensure that all functions of the vehicle were thoroughly explained. Thanks for the "Family" service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Roy, thank you for your 5-Star review and feedback! I am glad that Nick could assist you and went out of his way to make sure you had the best buying experience possible. Congratulations on your vehicle purchase and thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Provo! Regards, Doug Webb, Internet Sales Director


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  • No Help Whatsoever

    I applied through Credit Karma for a loan because I have bad credit and they said I could get qualified for a car loan. After putting in all my in...

    Dealer Response

    Andrew, I am so sorry that we could not assist you in your vehicle purchase and apologize for any miscommunication that may have occurred during t...


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    I applied through Credit Karma for a loan because I have bad credit and they said I could get qualified for a car loan. After putting in all my information and submitting it I was contacted by LHM saying they could help, but first they needed me to fill out a credit app. I told them I already submitted that info through Credit Karma so they should have everything they need and he said that they'll still need me to fill out the app eventually to give me "accurate numbers", basically saying they hadn't pulled my credit yet. I went in yesterday to ask some questions and to make a long story short I was told that I should keep working on repairing my credit and then when I do come back with $3,000 down and they could help me because there is nothing they can do. I felt like they did not want to do it because it would take too much time. I worked in the car business for the last year and I know when I see someone that doesn't want to waste their time for a mini. This morning I got a notification on my credit report that Larry H Miller had in fact pulled my credit already after I was told that I needed to give them the info for it. Why is there a contradiction?! I knew I had bad credit going into this but I was told that the dealership that contacts me would be able to help me get a car... Turns out they do NOT even try to work with people that have bad credit like they're claiming they do because I just got "broomed" right off the showroom floor. I would never have applied for another damn car loan if I knew this would happen. I was told I'd get a dealership that specialized in bad credit but apparently those do not exist. Now to top it off, I still don't have something to drive and my credit score is now worse than before because of that hard inquiry! If you've got bad credit don't waste your time going here because they won't help you. Thanks for nothing.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Andrew, I am so sorry that we could not assist you in your vehicle purchase and apologize for any miscommunication that may have occurred during this process. I would like to speak with you about your situation to see if there is anything we could do and to also clarify a few things. Please reach out to me at your earliest convenience. 888-706-5102. Thank you. -Aurel Dovale, General Manager


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  • Rebel

    I will buy every car I need from Jesse! Best experience in car buying I have ever had.

    Dealer Response

    Hi Andie and thank you for your review! I will be sure to pass this review on to Jesse. Thank you for choosing Larry H. Miller Chrysler Jeep Dodge...


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    I will buy every car I need from Jesse! Best experience in car buying I have ever had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Andie and thank you for your review! I will be sure to pass this review on to Jesse. Thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Provo and we look forward to working with you again! --Aurel Dovale, General Manager


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  • New RAM Purchase

    Just an all-around great experience. Stan is "top-notch"

    Dealer Response

    Aaron, thank you for your review and feedback! I will be sure to pass along this review to Stan. --Aurel Dovale, General Manager


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    Just an all-around great experience. Stan is "top-notch"

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Aaron, thank you for your review and feedback! I will be sure to pass along this review to Stan. --Aurel Dovale, General Manager


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